Operations And Supply Chain Management, 17th
Edition By F. Robert Jacobs And Richard Chase
Chapters 1 - 22 | Complete
, • TABLE OF CONTENTS
g g
Chapterg1:gIntroduction
Chapterg2:gStrategy
Chapterg3:gDesigngofgProductsgandgServices
Chapterg4:gProjects
Chapterg5:gStrategicgCapacitygManagement
Chapterg6:gLearninggCurves
Chapterg7:gManufacturinggProcesses
Chapterg8:gFacilitygLayout
Chapterg9:gServicegProcesses
Chapterg10:gWaitinggLinegAnalysisgandgSimulation
Chapterg11:gProcessgDesigngandgAnalysis
Chapterg12:gQualitygManagement
Chapterg13:gStatisticalgQualitygControl
Chapterg14:gLeangSupplygChains
Chapterg15:gLogisticsgandgDistributiongManagement
Chapterg16:gGlobalgSourcinggandgProcurement
Chapterg17:gThegInternetgofgThingsgandgERP
Chapterg18:gForecasting
Chapterg19:gSalesgandgOperationsgPlanning
Chapterg20:gInventorygManagement
Chapterg21:gMaterialgRequirementsgPlanning
,Chapterg22:gWorkcentergScheduling
Chapter 01 g g
Efficiencygmeansgdoinggthegrightgthingsgtogcreategthegmostgvaluegforgthegcompany.
FALSE
Efficiencygmeansgdoinggsomethinggatgtheglowestgpossiblegcost.
1. Effectivenessgmeansgdoinggthegrightgthingsgtogcreategthegmostgvaluegforgthegcompany.
TRUE
Effectivenessgmeansgdoinggthegrightgthingsgtogcreategthegmostgvaluegforgthegcompany.
AACSB:gAnalyticalgThinking
Blooms:gRememb
ergDifficulty:g1gE
asy
LearninggObjective:g01-
04gEvaluategthegefficiencygofgagfirm.gTo
pic:gEfficiency,gEffectiveness,gandgValue
2. Agdoctorgcompletesgagsurgicalgproceduregongagpatientgwithoutgerror.gThegpatientgdiesganyway.gIngoperationsgmanagement
gterms,gweg
couldgrefergtogthisgdoctorgasgbeinggefficientgbutgnotgeffective.
TRUE
Efficiencygmeansgdoinggsomethinggatgtheglowestgpossiblegcost.gEffectivenessgmeansgdoinggthegrightgthingsgtogcreategthegmostgval
ue.gThegdoctorgperformedgthegsurgerygwithoutgerror.gBecausegthegpatientgdied,gnogvaluegwasgcreated.
AACSB:gAnalyticalgThinking
Blooms:gAnaly
zegDifficulty:g2gMe
dium
LearninggObjective:g01-
04gEvaluategthegefficiencygofgagfirm.gTo
pic:gEfficiency,gEffectiveness,gandgValue
3. Agworkergcangbegefficientgwithoutgbeinggeffective.
TRUE
Efficiencygmeansgdoinggsomethinggatgtheglowestgpossiblegcost.gEffectivenessgmeansgdoinggthegrightgthingsgtogcreategthegmostgval
ue.gThesegaregdifferentgthings.
AACSB:gAnalyticalgThinkin
ggBlooms:gUndersta
ndgDifficulty:g2gMe
dium
LearninggObjective:g01-
, 04gEvaluategthegefficiencygofgagfirm.gTo
pic:gEfficiency,gEffectiveness,gandgValue