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business structure - ✔✔business system, strategic input, operations, business strategy
execution
operations management - ✔✔effective design, development, and management of
processes in an organizations business system for the purpose of achieving strategic
intent
responsibilities of operations management - ✔✔process management, supply chain
management, product/service management
process management - ✔✔development of work flow processes to ensure efficient
production and delivery to makrteplace
supply chain management - ✔✔management of suppliers, manufacturers, and
distributors. looks to enable all parties to meet objectives efficiently
product/service management - ✔✔development of new products and support of
existing ones via modifications
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,value maximazation - ✔✔maximizing the benefits a customer will gain by using your
product
primary activities - ✔✔specific activities where development of a product occurs
support activities - ✔✔not directly associated with production but aid in primary
activity (IT, finance, HR)
value chain - ✔✔1. inbound logistics 2. operations 3. outbound logistics 4.
marketing/sales 5. customer service
inbound logistics - ✔✔components brought into a firm to produce products
operations - ✔✔manufacturing or the product changing process
outbound logistics - ✔✔getting the finished product to the consumer
marketing/sales - ✔✔creating awareness for brand
customer service - ✔✔support provided to customer
operations cycle - ✔✔alignment of tasks to meet outcomes defined in business strategy
process standardization - ✔✔utilization of common task sequencing to produce a
variety of products
process simplification - ✔✔utilization of a minimum number of tasks when developing
products
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, dice - ✔✔define, identify, create, execute
process management process - ✔✔1. process design, layout, execution 2. materials
management 3. facility design/layout 4. capital asset evaluation
PERT chart - ✔✔Program evaluation review technology, schedules and organizes tasks
in a project
gnatt chart - ✔✔shows each step of a project and the amount of time it will take
capacity - ✔✔maximum amount of product that can be produced
supply chain partners - ✔✔customers, retailers, suppliers, distributors,
transportation/logistics
supply chain management responsibilities - ✔✔supply chain planning, supply chain
operating execution, supply chain performance evealuation
cash operating cycle - ✔✔time it takes for a company to recover cash it paid out to
produce
international organization for standardization - ✔✔world's largest developer of
international standards
six sigma - ✔✔focuses of philosophy of total improvement
total quality management - ✔✔broad-based approach to managing quality
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