Business Processes and ERP Exam One
UPDATED ACTUAL Exam Questions and
CORRECT Answers
which of the following are steps within a generic business process of an organization?
-payment
-trigger
-shipment
-outcome
-confirmation - CORRECT ANSWER - trigger and outcome.
which processes focus primarily on people and projects?
-financial accounting processes
-procurement process
-production process
-human capital management processes
-project management processes - CORRECT ANSWER - human capital management
processes and project management processes.
which of the following activities are related to the inventory and warehouse management
process?
-issues materials
-receive materials
-prepare for storage
-store materials
-locate materials - CORRECT ANSWER - all of the following are related to the inventory and
warehouse management process.
,which term refers to a system in which workers complete their tasks in separate departments
without regard to the consequences for the other components of the process? - CORRECT
ANSWER - silo effect.
what are the typical functions or departments found in a modern organization? - CORRECT
ANSWER - purchasing.
operations/production.
warehouse.
sales and marketing.
research and development.
finance and accounting.
human resources.
information systems.
the integrated business processes that companies use to perform their work cut across the silos
___. - CORRECT ANSWER - horizontally.
no single group or function is responsible for their execution. - CORRECT ANSWER - cross
functional.
workers complete their tasks in their functional "silos" without regard to the consequences for
the other components in the process. - CORRECT ANSWER - silo effect.
systems that support end-to-end processes are called ___, and they are essential to the efficient
and effective execution and management of business process. - CORRECT ANSWER -
enterprise systems (ES).
the ___ of an enterprise system refers to the technical structure of the software, the way that
users interact with the software, and the ways the software is physically managed on computer
hardware. - CORRECT ANSWER - architecture.
, most modern enterprise systems have either a ___ architecture or a ___ architecture. -
CORRECT ANSWER - three-tier client server; service-oriented.
which of the following statements about business processes is true?
-they are executed across multiple functions
-they are initiated by some type of trigger
-they involve multiple steps
-all of the above
-none of the above - CORRECT ANSWER - all of the above.
which term represents a set of tasks or related activities that produce desired outcomes? -
CORRECT ANSWER - business process.
which process involves the actual creation of the products? - CORRECT ANSWER -
production process.
which process supports the design and development of products from the initial product idea
stage through the discontinuation of the product? - CORRECT ANSWER - lifecycle data
management.
which process is used to plan and execute large projects such as the construction of a new factory
or the production of complex products such as airplanes? - CORRECT ANSWER - project
management.
___ is concerned with matching the demand for materials in the organization with the supply. -
CORRECT ANSWER - material planning.
which of the following is concerned with the storage and movement of materials?
-business planning
-silo effect
UPDATED ACTUAL Exam Questions and
CORRECT Answers
which of the following are steps within a generic business process of an organization?
-payment
-trigger
-shipment
-outcome
-confirmation - CORRECT ANSWER - trigger and outcome.
which processes focus primarily on people and projects?
-financial accounting processes
-procurement process
-production process
-human capital management processes
-project management processes - CORRECT ANSWER - human capital management
processes and project management processes.
which of the following activities are related to the inventory and warehouse management
process?
-issues materials
-receive materials
-prepare for storage
-store materials
-locate materials - CORRECT ANSWER - all of the following are related to the inventory and
warehouse management process.
,which term refers to a system in which workers complete their tasks in separate departments
without regard to the consequences for the other components of the process? - CORRECT
ANSWER - silo effect.
what are the typical functions or departments found in a modern organization? - CORRECT
ANSWER - purchasing.
operations/production.
warehouse.
sales and marketing.
research and development.
finance and accounting.
human resources.
information systems.
the integrated business processes that companies use to perform their work cut across the silos
___. - CORRECT ANSWER - horizontally.
no single group or function is responsible for their execution. - CORRECT ANSWER - cross
functional.
workers complete their tasks in their functional "silos" without regard to the consequences for
the other components in the process. - CORRECT ANSWER - silo effect.
systems that support end-to-end processes are called ___, and they are essential to the efficient
and effective execution and management of business process. - CORRECT ANSWER -
enterprise systems (ES).
the ___ of an enterprise system refers to the technical structure of the software, the way that
users interact with the software, and the ways the software is physically managed on computer
hardware. - CORRECT ANSWER - architecture.
, most modern enterprise systems have either a ___ architecture or a ___ architecture. -
CORRECT ANSWER - three-tier client server; service-oriented.
which of the following statements about business processes is true?
-they are executed across multiple functions
-they are initiated by some type of trigger
-they involve multiple steps
-all of the above
-none of the above - CORRECT ANSWER - all of the above.
which term represents a set of tasks or related activities that produce desired outcomes? -
CORRECT ANSWER - business process.
which process involves the actual creation of the products? - CORRECT ANSWER -
production process.
which process supports the design and development of products from the initial product idea
stage through the discontinuation of the product? - CORRECT ANSWER - lifecycle data
management.
which process is used to plan and execute large projects such as the construction of a new factory
or the production of complex products such as airplanes? - CORRECT ANSWER - project
management.
___ is concerned with matching the demand for materials in the organization with the supply. -
CORRECT ANSWER - material planning.
which of the following is concerned with the storage and movement of materials?
-business planning
-silo effect
