Exam Questions and CORRECT Answers
ac - CORRECT ANSWER - QN=1 What are the cons of structured questionnaires?
a. Time to develop
b. Can only be given to one employee at a time
c. Distortion of responses
a - CORRECT ANSWER - QN=2 What is a pros of job observation?
a. Actual exposure to the job
b. Good for jobs done mentally
c. Requires some training time
a - CORRECT ANSWER - QN=3 Is the ripple effect a potential disadvantage of an
internal or external approach?
a. Internal
b. External
ab - CORRECT ANSWER - QN=4 Which of the following are advantages of hiring
internally?
a. Encourages long-term commitment
b. Nice PR for organizations
c. Increases diversity
d. Allows for new ideas
b - CORRECT ANSWER - QN=5 True or False: external hires are 81% more likely to be
fired from their new jobs than were those who had been promoted from within the firm
a. True
b. False
, cd - CORRECT ANSWER - QN=6 What is an option during a labor shortage?
a. Force someone to retire
b. Fire an employee you don't like
c. Reassign Work
d. Outsource
a - CORRECT ANSWER - QN=7 True or False: Global competition is a trend in the
workforce
a. True
b. False
a - CORRECT ANSWER - QN=8 What are disadvantages of an external approach?
a. Hurts morale
b. Lack of fresh ideas
c. Less expensive
abc - CORRECT ANSWER - QN=9 What does workforce planning do?
a. Align workforce requirements to strategic plans
b. Identify and implement workforce shortage and reduction strategies
c. Discover where gaps exist between current and future competency requirements
d. None of the other
c - CORRECT ANSWER - QN=10 Apple uses what competitive advantage?
a. Customer Intimacy
b. Operational Excellence
c. Product Leadership