L5M5 Managing Ethical Procurement
and Supply 2024/2025 Exam All Answers
and Illustrations Given
Advisory, Conciliation and Arbitration Service (ACAS) - 🧠ANSWER ✔✔A non-
governmental agency of the UK government that promotes strong industrial
relations practice and provides an impartial free conciliation service to resolve
conflicts between employers and employees. ACAS aims to help both sides of
the conflict reach a mutually acceptable solution in the hope of avoiding the
potential cost, time and stress of a tribunal
Alternative dispute resolution (ADR) - 🧠ANSWER ✔✔A clause that can be
included in a contract stating how disputes are to be dealt with
Arm's-length relationship - 🧠ANSWER ✔✔This is a commercial relationship
between a buyer and a supplier that are independent or act independently. The
focus of the relationship is the exchange of purchase orders and invoices. This
type of relationship is the opposite of a collaborative relationship or partnership
Attrition - 🧠ANSWER ✔✔When a business loses staff through employees leaving
and not being replaced
Page 1 of 27
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,Blog - 🧠ANSWER ✔✔Where people write about subjects of interest and post the
information on the Internet. People who blog are known as bloggers and they
are increasing in number
Blue-washing - 🧠ANSWER ✔✔Refers to organisations that ally themselves with
the United Nations through joining programmes like the Global Compact in
order to seem more legitimate, while still acting in an unethical or
unsustainable way
Boycott - 🧠ANSWER ✔✔Protest by refusing to deal with or buy from a particular
individual or business because of its behaviour
BRICS countries - 🧠ANSWER ✔✔An acronym that groups together high-growth
emerging markets, standing for Brazil, Russia, India, China and South Africa
Capital - 🧠ANSWER ✔✔Money or assets that can be used for investment or
expansion
Cartel - 🧠ANSWER ✔✔An organisation created by a formal agreement between
a group of producers or suppliers of a good or service to regulate supply in order
to manipulate prices
Categorisation - 🧠ANSWER ✔✔The division of organisational spend and
suppliers into logical groups
Page 2 of 27
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619652435. TERMS OF USE. PRIVACY STATEMENT. ALL RIGHTS RESERVED
, Child labour - 🧠ANSWER ✔✔The exploitative employment of children in an
industry
Civic obligations - 🧠ANSWER ✔✔The responsibilities of a citizen. These include
serving on a jury or being a witness in court
Closed-loop supply chain - 🧠ANSWER ✔✔Also known as reverse logistics, this is
where the manufacturer takes back part or all of the products to either reuse or
recycle, reducing the amount of waste going to landfill
Cloud - 🧠ANSWER ✔✔Accessing computer, information technology (IT), and
software applications through a network connection
Coercion - 🧠ANSWER ✔✔The act of forcing someone to do something using
physical force or threats
Collective consultation - 🧠ANSWER ✔✔A process where staff representatives
are consulted by employers
Community benefit clause - 🧠ANSWER ✔✔Contractual clause used to build
economic, social or environmental conditions into the delivery of public
contracts
Confederation of British Industry (CBI) - 🧠ANSWER ✔✔An organisation in the UK
that represents British businesses and lobbies the government on their behalf
Page 3 of 27
COPYRIGHT©JOSHCLAY 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER:
619652435. TERMS OF USE. PRIVACY STATEMENT. ALL RIGHTS RESERVED
and Supply 2024/2025 Exam All Answers
and Illustrations Given
Advisory, Conciliation and Arbitration Service (ACAS) - 🧠ANSWER ✔✔A non-
governmental agency of the UK government that promotes strong industrial
relations practice and provides an impartial free conciliation service to resolve
conflicts between employers and employees. ACAS aims to help both sides of
the conflict reach a mutually acceptable solution in the hope of avoiding the
potential cost, time and stress of a tribunal
Alternative dispute resolution (ADR) - 🧠ANSWER ✔✔A clause that can be
included in a contract stating how disputes are to be dealt with
Arm's-length relationship - 🧠ANSWER ✔✔This is a commercial relationship
between a buyer and a supplier that are independent or act independently. The
focus of the relationship is the exchange of purchase orders and invoices. This
type of relationship is the opposite of a collaborative relationship or partnership
Attrition - 🧠ANSWER ✔✔When a business loses staff through employees leaving
and not being replaced
Page 1 of 27
COPYRIGHT©JOSHCLAY 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER:
619652435. TERMS OF USE. PRIVACY STATEMENT. ALL RIGHTS RESERVED
,Blog - 🧠ANSWER ✔✔Where people write about subjects of interest and post the
information on the Internet. People who blog are known as bloggers and they
are increasing in number
Blue-washing - 🧠ANSWER ✔✔Refers to organisations that ally themselves with
the United Nations through joining programmes like the Global Compact in
order to seem more legitimate, while still acting in an unethical or
unsustainable way
Boycott - 🧠ANSWER ✔✔Protest by refusing to deal with or buy from a particular
individual or business because of its behaviour
BRICS countries - 🧠ANSWER ✔✔An acronym that groups together high-growth
emerging markets, standing for Brazil, Russia, India, China and South Africa
Capital - 🧠ANSWER ✔✔Money or assets that can be used for investment or
expansion
Cartel - 🧠ANSWER ✔✔An organisation created by a formal agreement between
a group of producers or suppliers of a good or service to regulate supply in order
to manipulate prices
Categorisation - 🧠ANSWER ✔✔The division of organisational spend and
suppliers into logical groups
Page 2 of 27
COPYRIGHT©JOSHCLAY 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER:
619652435. TERMS OF USE. PRIVACY STATEMENT. ALL RIGHTS RESERVED
, Child labour - 🧠ANSWER ✔✔The exploitative employment of children in an
industry
Civic obligations - 🧠ANSWER ✔✔The responsibilities of a citizen. These include
serving on a jury or being a witness in court
Closed-loop supply chain - 🧠ANSWER ✔✔Also known as reverse logistics, this is
where the manufacturer takes back part or all of the products to either reuse or
recycle, reducing the amount of waste going to landfill
Cloud - 🧠ANSWER ✔✔Accessing computer, information technology (IT), and
software applications through a network connection
Coercion - 🧠ANSWER ✔✔The act of forcing someone to do something using
physical force or threats
Collective consultation - 🧠ANSWER ✔✔A process where staff representatives
are consulted by employers
Community benefit clause - 🧠ANSWER ✔✔Contractual clause used to build
economic, social or environmental conditions into the delivery of public
contracts
Confederation of British Industry (CBI) - 🧠ANSWER ✔✔An organisation in the UK
that represents British businesses and lobbies the government on their behalf
Page 3 of 27
COPYRIGHT©JOSHCLAY 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER:
619652435. TERMS OF USE. PRIVACY STATEMENT. ALL RIGHTS RESERVED
