ISM 3004 Exam 2 Questions with Correct Answers Latest Update 2025
Factors that drive personal purchases of IT - Answers - style
- different for everyone
- if it feels good
- have momentary influences
Factors that drive corporate purchases of IT - Answers - Business requirements
- many systems
- control costs
How we standardize purchasing agreements to reduce IT costs - Answers - Hardware/ software
purchases
- volume discounts
BYOD - Answers Bring your own device
Characteristics of BYOD - Answers company provides allowance to employee and they maintain their
technological device with that allowance
Consumerization of IT - Answers new information technology originating in the consumer market that
spreads to business organizations
what factors led to consumerization of IT - Answers - newer features
- volume driving down price
- shared cost
TCO - Answers total cost of ownership
components of direct costs - Answers - hardware
- software
- IT
- Power
- Support
- Security
- Administration
, components of Indirect costs - Answers - training
- fixing
- downtime
PC management styles - Answers - managed
- unmanaged
managed style - Answers - professional staff use software tools and policies and is consistent, users have
no say
unmanaged style - Answers - users do it themselves the way they want
most expensive component of direct cost - Answers - software costs 3 times as much as hardware
biggest savings of direct costs - Answers - power
the 1000 dollar pc is .. - Answers a myth
Image formula - Answers OS + Applications + Settings
Gold image - Answers build once, test and tweak, deploy automatically
Old school application deployment - Answers install everything manually and individually
more efficient application deployment - Answers manual workflow
automated workflow
push and pull app stores
Patch management - Answers bugs that happen that protects the system
why is patch necessary - Answers must patch OS and applications to protect systems against this
user account types - Answers controls activities a user is allowed to perform
types of user account types - Answers - administrator
- standard user (best practice)
Computer system settings - Answers effect how computer operates
User settings - Answers effect how user operates a computer
Microsoft group policy - Answers implement specific configurations for computers that are automatically
downloaded
Factors that drive personal purchases of IT - Answers - style
- different for everyone
- if it feels good
- have momentary influences
Factors that drive corporate purchases of IT - Answers - Business requirements
- many systems
- control costs
How we standardize purchasing agreements to reduce IT costs - Answers - Hardware/ software
purchases
- volume discounts
BYOD - Answers Bring your own device
Characteristics of BYOD - Answers company provides allowance to employee and they maintain their
technological device with that allowance
Consumerization of IT - Answers new information technology originating in the consumer market that
spreads to business organizations
what factors led to consumerization of IT - Answers - newer features
- volume driving down price
- shared cost
TCO - Answers total cost of ownership
components of direct costs - Answers - hardware
- software
- IT
- Power
- Support
- Security
- Administration
, components of Indirect costs - Answers - training
- fixing
- downtime
PC management styles - Answers - managed
- unmanaged
managed style - Answers - professional staff use software tools and policies and is consistent, users have
no say
unmanaged style - Answers - users do it themselves the way they want
most expensive component of direct cost - Answers - software costs 3 times as much as hardware
biggest savings of direct costs - Answers - power
the 1000 dollar pc is .. - Answers a myth
Image formula - Answers OS + Applications + Settings
Gold image - Answers build once, test and tweak, deploy automatically
Old school application deployment - Answers install everything manually and individually
more efficient application deployment - Answers manual workflow
automated workflow
push and pull app stores
Patch management - Answers bugs that happen that protects the system
why is patch necessary - Answers must patch OS and applications to protect systems against this
user account types - Answers controls activities a user is allowed to perform
types of user account types - Answers - administrator
- standard user (best practice)
Computer system settings - Answers effect how computer operates
User settings - Answers effect how user operates a computer
Microsoft group policy - Answers implement specific configurations for computers that are automatically
downloaded
