MHR 711 Final Exam Questions and Answers Already Passed

MHR 711 Final Exam Questions and Answers Already Passed Psychologically healthy and safe workplace - Answers A workplace that promotes workers' psychological well-being and actively works to prevent harm to workers' psychological health including in negligent, reckless, or intentional ways Psychological model of health - Answers the approach to the study of health that highlights the importance of both the social environment and psychological factors. Stressor - Answers an objectively verifiable event in the environment that has the potential to cause stress Stressors vary along several dimensions - Answers frequency of duration, intensity, duration, time of onset Categories of stressors - Answers Acute Chronic Daily Catastrophic Acute Stressor - Answers Specific onset High intensity Short duration Low frequency e.g. car accident or evaluation meeting Chronic Stressor - Answers No specific onset High or low intensity Short or long duration Repeat frequently e.g. job insecurity Daily Stressor - Answers Specific onset Low intensity Short duration Infrequent e.g. broken equipment Catastrophic Stressor - Answers Specific onset Extremely high intensity Short or long duration Infrequent e.g. heart attach Sources of workplace stress - Answers Workload and work pace Role stressor Career concerns Work scheduling Interpersonal relations Job content and control 13 organizational factors that affect psychological health at work - Answers Organizational Culture Psychological and social support Clear leadership and expectations Civility and respect Psychological demands Growth and development Recognition and reward Involvement and influence Workload management Engagement Balance between personal, family, and work aspects of life Psychological protection Protection of physical safety Stress - Answers an individuals internal response to, or evaluation of stressors; often characterized by negative feelings of arousal General Adaptation Syndrome - Answers the body's way of gearing up for a fight (i.e. to confront or run away from a predator) Moderators - Answers factors that affect people's evaluation of stressors and how they react to them (i.e. degree of stress experienced) Risk Factor - Answers a variable that increases the negative effects of stress Buffer - Answers a variable that protects people from the negative effects of stress Classes of moderators - Answers The individual - Personality characteristics The social context The individual - Personality - Answers the relatively stable characteristics, responses, thoughts, and behaviours of a given individual Personality Characteristics - Answers Type A Behaviour Negative Affectivity Type A behaviour - Answers Action-emotion complex, aggressively involved in a chronic, incessant struggle to achieve increasingly more in increasingly less time Negative Affectivity - Answers A dispositional dimension reflecting persistent individual differences in the experience of negative emotion (pessimist The social context - social support - Answers can reduce a person's vulnerability to stressors provides a buffer against stress can improve work performance lack of it can be a risk factor for stress Strain - Answers the result of stress Types of Strain - Answers Psychological Physical Behavioural Organizational Psychological Strain - Answers either a disturbance in affect (mood) or disturbance in cognition (concentration) Physical Strain - Answers e.g. stomach upset, headaches, heart disease, hypertension, ulcers Behavioural Strain - Answers nervous habits, avoidance of certain situations, reduction of individual involvement Organizational Strain - Answers Increased absenteeism Decrease performance