GLOBAL
EDITION
Organizational Behavior
UPDATED EIGHTEENTH EDITION
Stephen P. Robbins • Timothy A. Judge
, ORGANIZATIONAL
BEHAVIOR UPDATED 18TH EDITION
GLOBAL EDITION
Stephen P. Robbins
—San Diego State University
Timothy A. Judge
—The Ohio State University
Harlow, England • London • New York • Boston • San Francisco • Toronto • Sydney • Dubai • Singapore • Hong Kong
Tokyo • Seoul • Taipei • New Delhi • Cape Town • Sao Paulo • Mexico City • Madrid • Amsterdam • Munich • Paris • Milan
A01_ROBB3069_18_GE_FM.indd 1 18/05/21 3:02
,Microsoft and/or its respective suppliers make no representations about the suitability of the information contained in the
documents and related graphics published as part of the services for any purpose. All such documents and related graphics are
provided “as is” without warranty of any kind. Microsoft and/or its respective suppliers hereby disclaim all warranties and
conditions with regard to this information, including all warranties and conditions of merchantability, whether express, implied or
statutory, fitness for a particular purpose, title and non-infringement. In no event shall Microsoft and/or its respective suppliers
be liable for any special, indirect or consequential damages or any damages whatsoever resulting from loss of use, data or
profits, whether in an action of contract, negligence or other tortious action, arising out of or in connection with the use or
performance of information available from the services.
The documents and related graphics contained herein could include technical inaccuracies or typographical errors. Changes are
periodically added to the information herein. Microsoft and/or its respective suppliers may make improvements and/or changes
in the product(s) and/or the program(s) described herein at any time. Partial screen shots may be viewed in full within the
software version specified.
Microsoft® and Windows® are registered trademarks of the Microsoft Corporation in the U.S.A. and other countries. This book is
not sponsored or endorsed by or affiliated with the Microsoft Corporation.
Pearson Education Limited
KAO Two
KAO Park
Hockham Way
Harlow
Essex
CM17 9SR
United Kingdom
and Associated Companies throughout the world
Visit us on the World Wide Web at: www.pearsonglobaleditions.com
© Pearson Education Limited, 2022
The rights of Stephen P. Robbins and Timothy A. Judge to be identified as the authors of this work have been asserted by them
in accordance with the Copyright, Designs and Patents Act 1988.
Authorized adaptation from the United States edition, entitled Organizational Behavior, 18th edition, ISBN 978-0-13-472932-9,
by Stephen P. Robbins and Timothy A. Judge, published by Pearson Education © 2019.
All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by
any means, electronic, mechanical, photocopying, recording or otherwise, without either the prior written permission of the
publisher or a license permitting restricted copying in the United Kingdom issued by the Copyright Licensing Agency Ltd, Saffron
House, 6–10 Kirby Street, London EC1N 8TS. This publication is protected by copyright, and permission should be obtained
from the publisher prior to any prohibited reproduction, storage in a retrieval system, or transmission in any form or by any
means, electronic, mechanical, photocopying, recording, or otherwise. For information regarding permissions, request forms,
and the appropriate contacts within the Pearson Education Global Rights and Permissions department, please visit
www.pearsoned.com/permissions/.
All trademarks used herein are the property of their respective owners. The use of any trademark in this text does not vest in the
author or publisher any trademark ownership rights in such trademarks, nor does the use of such trademarks imply any
affiliation with or endorsement of this book by such owners.
This eBook is a standalone product and may or may not include all assets that were part of the print version. It also does not
provide access to other Pearson digital products like MyLab and Mastering. The publisher reserves the right to remove any
material in this eBook at any time.
British Library Cataloguing-in-Publication Data
A catalogue record for this book is available from the British Library
ISBN 10: 1-292-40306-3
ISBN 13: 978-1-292-40306-9
eBook ISBN 13: 978-1-292-40297-0
Cover Photo: David Steele/Shutterstock
Typeset in New Baskerville ITC Pro 10.5 by Integra Software Services Pvt. Ltd.
eBook formatted by B2R Technologies Pvt. Ltd.
, Brief Contents
Preface 23
1 Introduction
1 What Is Organizational Behavior? 34
2 The Individual
2 Diversity in Organizations 74
3 Attitudes and Job Satisfaction 106
4 Personality and Values 134
5 Perception and Individual Decision Making 170
6 Emotions and Moods 208
7 Motivation Concepts 246
8 Motivation: From Concepts to Applications 284
3 The Group
9 Foundations of Group Behavior 318
10 Understanding Work Teams 354
11 Power and Politics 388
12 Communication 424
13 Leadership 462
14 Foundations of Organization Structure 504
4 The Organization System
15 Organizational Culture 540
16 Human Resources Policies and Practices 580
17 Organizational Change and Stress Management 622
18 Conflict and Negotiation 668
Appendix Research in Organizational Behavior 705
Comprehensive Cases 712
Glossary 726
Name Index 736
Organization Index 760
Subject Index 763
3
A01_ROBB3069_18_GE_FM.indd 3 18/05/21 3:02
EDITION
Organizational Behavior
UPDATED EIGHTEENTH EDITION
Stephen P. Robbins • Timothy A. Judge
, ORGANIZATIONAL
BEHAVIOR UPDATED 18TH EDITION
GLOBAL EDITION
Stephen P. Robbins
—San Diego State University
Timothy A. Judge
—The Ohio State University
Harlow, England • London • New York • Boston • San Francisco • Toronto • Sydney • Dubai • Singapore • Hong Kong
Tokyo • Seoul • Taipei • New Delhi • Cape Town • Sao Paulo • Mexico City • Madrid • Amsterdam • Munich • Paris • Milan
A01_ROBB3069_18_GE_FM.indd 1 18/05/21 3:02
,Microsoft and/or its respective suppliers make no representations about the suitability of the information contained in the
documents and related graphics published as part of the services for any purpose. All such documents and related graphics are
provided “as is” without warranty of any kind. Microsoft and/or its respective suppliers hereby disclaim all warranties and
conditions with regard to this information, including all warranties and conditions of merchantability, whether express, implied or
statutory, fitness for a particular purpose, title and non-infringement. In no event shall Microsoft and/or its respective suppliers
be liable for any special, indirect or consequential damages or any damages whatsoever resulting from loss of use, data or
profits, whether in an action of contract, negligence or other tortious action, arising out of or in connection with the use or
performance of information available from the services.
The documents and related graphics contained herein could include technical inaccuracies or typographical errors. Changes are
periodically added to the information herein. Microsoft and/or its respective suppliers may make improvements and/or changes
in the product(s) and/or the program(s) described herein at any time. Partial screen shots may be viewed in full within the
software version specified.
Microsoft® and Windows® are registered trademarks of the Microsoft Corporation in the U.S.A. and other countries. This book is
not sponsored or endorsed by or affiliated with the Microsoft Corporation.
Pearson Education Limited
KAO Two
KAO Park
Hockham Way
Harlow
Essex
CM17 9SR
United Kingdom
and Associated Companies throughout the world
Visit us on the World Wide Web at: www.pearsonglobaleditions.com
© Pearson Education Limited, 2022
The rights of Stephen P. Robbins and Timothy A. Judge to be identified as the authors of this work have been asserted by them
in accordance with the Copyright, Designs and Patents Act 1988.
Authorized adaptation from the United States edition, entitled Organizational Behavior, 18th edition, ISBN 978-0-13-472932-9,
by Stephen P. Robbins and Timothy A. Judge, published by Pearson Education © 2019.
All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by
any means, electronic, mechanical, photocopying, recording or otherwise, without either the prior written permission of the
publisher or a license permitting restricted copying in the United Kingdom issued by the Copyright Licensing Agency Ltd, Saffron
House, 6–10 Kirby Street, London EC1N 8TS. This publication is protected by copyright, and permission should be obtained
from the publisher prior to any prohibited reproduction, storage in a retrieval system, or transmission in any form or by any
means, electronic, mechanical, photocopying, recording, or otherwise. For information regarding permissions, request forms,
and the appropriate contacts within the Pearson Education Global Rights and Permissions department, please visit
www.pearsoned.com/permissions/.
All trademarks used herein are the property of their respective owners. The use of any trademark in this text does not vest in the
author or publisher any trademark ownership rights in such trademarks, nor does the use of such trademarks imply any
affiliation with or endorsement of this book by such owners.
This eBook is a standalone product and may or may not include all assets that were part of the print version. It also does not
provide access to other Pearson digital products like MyLab and Mastering. The publisher reserves the right to remove any
material in this eBook at any time.
British Library Cataloguing-in-Publication Data
A catalogue record for this book is available from the British Library
ISBN 10: 1-292-40306-3
ISBN 13: 978-1-292-40306-9
eBook ISBN 13: 978-1-292-40297-0
Cover Photo: David Steele/Shutterstock
Typeset in New Baskerville ITC Pro 10.5 by Integra Software Services Pvt. Ltd.
eBook formatted by B2R Technologies Pvt. Ltd.
, Brief Contents
Preface 23
1 Introduction
1 What Is Organizational Behavior? 34
2 The Individual
2 Diversity in Organizations 74
3 Attitudes and Job Satisfaction 106
4 Personality and Values 134
5 Perception and Individual Decision Making 170
6 Emotions and Moods 208
7 Motivation Concepts 246
8 Motivation: From Concepts to Applications 284
3 The Group
9 Foundations of Group Behavior 318
10 Understanding Work Teams 354
11 Power and Politics 388
12 Communication 424
13 Leadership 462
14 Foundations of Organization Structure 504
4 The Organization System
15 Organizational Culture 540
16 Human Resources Policies and Practices 580
17 Organizational Change and Stress Management 622
18 Conflict and Negotiation 668
Appendix Research in Organizational Behavior 705
Comprehensive Cases 712
Glossary 726
Name Index 736
Organization Index 760
Subject Index 763
3
A01_ROBB3069_18_GE_FM.indd 3 18/05/21 3:02
