CA Crematory Manager's Test
What does the timer do? - correct answer-It shuts off either the primary burner, or
afterburner at a preset time so that the operator doesn't have to shut them off manually.
Name the 8 systems that have some kind of control, either by the operator or by an
automated programmer. - correct answer-1) Electric Activated Door Control
2) Blower
3) Combustion Burner
4) Afterburner
5) Timer
6) Temperature Controller/Indicator
7) Chart Reorder
8) Opacity Monitor
What is the next step after the 7 start-up steps? - correct answer-Use a cardboard roller to
insert case into primary chamber.
If repositioning is necessary, what body part is likely to need to be moved, and to where? -
correct answer-The trunk part of the torso or bone mass; to directly over the flame of the
burner.
How cool should the primary chamber be before attempting removal of cremated remains? -
correct answer-Blow 400F
What are the two steps involved in processing cremated remains? - correct answer-1)
Removal of foreign objects
2) Reduction of particle size by grinding, crushing, pulverizing, etc to consistency appropriate
for disposition.
Name 7 types of foreign objects whose removal is consistent with processing. - correct
answer-1) Pacemakers
2) Prosthesis
3) Dental Gold
4) Jewelry
5) Mementos
6) Screw, nails, or staples
7) Casket hardware not previously removed.
6 step procedure for processing cremated remains - correct answer-1) Check processor for
cleanliness
2) Remove foreign material from remains
3) Retrieve ID disc
4) Place remains in processor and process
5) Brush all residue into catch tray
6) Take tray and tag to packaging table
,Minimum thickness of plastic bag inside urn. - correct answer-2 mm
Where in urn should ID disc be placed? - correct answer-On plastic tie that closes bag
inside.
What should be done if cremated remains do not fill urn completely? - correct answer-Fill the
balance with clean shredded paper.
If urn lid is not completely secure, what should be sured to secure it? - correct answer-Nylon
filament tape.
List eight layers of material for packaged cremated remains, from inside to outside. - correct
answer-1) Cremated remains
2) Plastic bag
3) Identification disc
4) Urn
5) Identification Label
6) Shipping Box
7) White Paper
8) Identification Label
Define overshooting. - correct answer-Excessive rapid combustion.
Most common cause of overshooting. - correct answer-Interesting an obese case in a hot
cremator.
What happens when cremator goes positive? - correct answer-Excess fuel, usually from
body fat of obese case, travels to stack for more O2, and flames can be seen exiting the
stack.
Other than obese cases, name two possible causes of overshooting. - correct answer-1)
Lacquered or varnished caskets.
2) Burner out of calibration.
If a crematory plans to hold an uncremated body for more than 24 hours, how soon must it
be refrigerated, and at what temperature? - correct answer-Within 2 hours of receipt, at
temperature of 50F or lower.
When must a crematory operator provide a price list? - correct answer-Anytime any person
inquires in-person.
What 5 things must be on any crematory price list? - correct answer-1) Price for cremation
2) Price for storage.
3) Prices of cremation containers.
4) Prices of cremated remains containers and/or urns.
5) Requirements for cremation containers.
,Is it necessary to provide cremation pricing information over the phone when requested? -
correct answer-Yes.
Minimally, written price information must identify the crematorium, as well at the current
address and phone number of ______________. - correct answer-The cemetery board, in
8pt boldface type or larger.
Who must provide instruction to all crematory personnel involved in the cremation process? -
correct answer-The crematory licensee, or his or her authorized representative.
What 3 areas of knowledge should a crematory employee be able to demonstrate? - correct
answer-1) Identification procedures used during cremation.
2) Operation of the cremation chamber and processing equipment.
3) Laws relevant to the handling of a body and cremated remains.
How should instruction plan for crematory personnel be maintained? - correct answer-In
writing.
What 2 areas of knowledge must an employee demonstrate to the licensee before operating
cremation equipment? - correct answer-Employee must understand:
1) Procedures required to ensure that health and safety conditions are maintained at the
crematory
2) That cremated remains must not be commingled, except for acceptable levels of residue.
If any employee training plan is found to be inadequate, or improperly documented, how long
does the licensee have to achieve compliance? - correct answer-15 days.
Who precedes a competent surviving spouse in the right to control disposition? - correct
answer-An attorney in fact under a durable power of attorney for health care.
Besides a power of attorney, how else might the wishes of a surviving competent spouse be
disregarded? - correct answer-If the decedent left other instructions prior to death.
TRUE OR FALSE: A person charged with first or second degree or voluntary manslaughter
in connection with a death does not lose the right to control disposition. - correct
answer-FALSE
What happens if charges of murder or manslaughter are dropped, or the suspect is
acquitted? - correct answer-The right to control dispo is returned
True or False: For each cremation, the funeral director must complete and sign a cremation
declaration form and have it signed and dated by the person arranging the cremation. -
correct answer-True
Who must provide the DCA pamplet "consume guide to funeral and cemetery purchases"? -
correct answer-The funeral establishment and cemeteries with certificates of authority.
, What 3 disclosures must be included on or attached to each contract for cremation? - correct
answer-1) Phone number of department of consumer affairs for more info on cemetery and
cremation matters.
2) The right to remove cremated remains in a container from the place of cremation or
interment.
3) The container procedure for cremated remains that do not fit in a standard container.
Th whom must the consumer guide to funeral & cemetery purchases be provided? - correct
answer-To anyone who inquires in person about funeral or cemetery purchases.
How any hours of continuing education must licensed funeral directors and embalmers
complete and how often - correct answer-14 hours every 2 years.
With regards to cremated remains, what 3 things may a cemetery district do relative to their
disposition? - correct answer-1) Acquire, contract, improve, maintain, and repair a
columbarium.
2) Sell burial rights in niches to persons authorized to purchase burial rights in the district
3) Set rates high enough to cover maintenance costs
What must cremated remains disposers post at their place of business? - correct
answer-Copies of their pilot or boating licenses and the addresses of cremated remains
storage areas.
True or False: A cremated remains disposer need not provide the cemetery program with the
address of its storage facility, as long a it is posted. - correct answer-False
What standard must cremated remains disposers follow with regards to their storage
facilities? - correct answer-They must be free from exposure to the elements, and
reasonably maintained.
On what date of each year must cremated remains disposers file their report, and covering
which dates? - correct answer-By September 30, covering the year from July 1 of the
previous year to June 30 of the current year.
How soon must cremated remains disposers conduct scatterings without a written
explanation to the family? - correct answer-Within 60 days of receipt.
True or False: Cremated remains disposers operations and storage facilities are subject to
random inspections by the department of consumer affairs. - correct answer-True.
Penalty for a cremated remains disposer who loses all or part of a cremated remains or is
unable to identify a cremated remains. - correct answer-Up to 1 year in county jail and/or a
fine of up to $5,000.00
What does the timer do? - correct answer-It shuts off either the primary burner, or
afterburner at a preset time so that the operator doesn't have to shut them off manually.
Name the 8 systems that have some kind of control, either by the operator or by an
automated programmer. - correct answer-1) Electric Activated Door Control
2) Blower
3) Combustion Burner
4) Afterburner
5) Timer
6) Temperature Controller/Indicator
7) Chart Reorder
8) Opacity Monitor
What is the next step after the 7 start-up steps? - correct answer-Use a cardboard roller to
insert case into primary chamber.
If repositioning is necessary, what body part is likely to need to be moved, and to where? -
correct answer-The trunk part of the torso or bone mass; to directly over the flame of the
burner.
How cool should the primary chamber be before attempting removal of cremated remains? -
correct answer-Blow 400F
What are the two steps involved in processing cremated remains? - correct answer-1)
Removal of foreign objects
2) Reduction of particle size by grinding, crushing, pulverizing, etc to consistency appropriate
for disposition.
Name 7 types of foreign objects whose removal is consistent with processing. - correct
answer-1) Pacemakers
2) Prosthesis
3) Dental Gold
4) Jewelry
5) Mementos
6) Screw, nails, or staples
7) Casket hardware not previously removed.
6 step procedure for processing cremated remains - correct answer-1) Check processor for
cleanliness
2) Remove foreign material from remains
3) Retrieve ID disc
4) Place remains in processor and process
5) Brush all residue into catch tray
6) Take tray and tag to packaging table
,Minimum thickness of plastic bag inside urn. - correct answer-2 mm
Where in urn should ID disc be placed? - correct answer-On plastic tie that closes bag
inside.
What should be done if cremated remains do not fill urn completely? - correct answer-Fill the
balance with clean shredded paper.
If urn lid is not completely secure, what should be sured to secure it? - correct answer-Nylon
filament tape.
List eight layers of material for packaged cremated remains, from inside to outside. - correct
answer-1) Cremated remains
2) Plastic bag
3) Identification disc
4) Urn
5) Identification Label
6) Shipping Box
7) White Paper
8) Identification Label
Define overshooting. - correct answer-Excessive rapid combustion.
Most common cause of overshooting. - correct answer-Interesting an obese case in a hot
cremator.
What happens when cremator goes positive? - correct answer-Excess fuel, usually from
body fat of obese case, travels to stack for more O2, and flames can be seen exiting the
stack.
Other than obese cases, name two possible causes of overshooting. - correct answer-1)
Lacquered or varnished caskets.
2) Burner out of calibration.
If a crematory plans to hold an uncremated body for more than 24 hours, how soon must it
be refrigerated, and at what temperature? - correct answer-Within 2 hours of receipt, at
temperature of 50F or lower.
When must a crematory operator provide a price list? - correct answer-Anytime any person
inquires in-person.
What 5 things must be on any crematory price list? - correct answer-1) Price for cremation
2) Price for storage.
3) Prices of cremation containers.
4) Prices of cremated remains containers and/or urns.
5) Requirements for cremation containers.
,Is it necessary to provide cremation pricing information over the phone when requested? -
correct answer-Yes.
Minimally, written price information must identify the crematorium, as well at the current
address and phone number of ______________. - correct answer-The cemetery board, in
8pt boldface type or larger.
Who must provide instruction to all crematory personnel involved in the cremation process? -
correct answer-The crematory licensee, or his or her authorized representative.
What 3 areas of knowledge should a crematory employee be able to demonstrate? - correct
answer-1) Identification procedures used during cremation.
2) Operation of the cremation chamber and processing equipment.
3) Laws relevant to the handling of a body and cremated remains.
How should instruction plan for crematory personnel be maintained? - correct answer-In
writing.
What 2 areas of knowledge must an employee demonstrate to the licensee before operating
cremation equipment? - correct answer-Employee must understand:
1) Procedures required to ensure that health and safety conditions are maintained at the
crematory
2) That cremated remains must not be commingled, except for acceptable levels of residue.
If any employee training plan is found to be inadequate, or improperly documented, how long
does the licensee have to achieve compliance? - correct answer-15 days.
Who precedes a competent surviving spouse in the right to control disposition? - correct
answer-An attorney in fact under a durable power of attorney for health care.
Besides a power of attorney, how else might the wishes of a surviving competent spouse be
disregarded? - correct answer-If the decedent left other instructions prior to death.
TRUE OR FALSE: A person charged with first or second degree or voluntary manslaughter
in connection with a death does not lose the right to control disposition. - correct
answer-FALSE
What happens if charges of murder or manslaughter are dropped, or the suspect is
acquitted? - correct answer-The right to control dispo is returned
True or False: For each cremation, the funeral director must complete and sign a cremation
declaration form and have it signed and dated by the person arranging the cremation. -
correct answer-True
Who must provide the DCA pamplet "consume guide to funeral and cemetery purchases"? -
correct answer-The funeral establishment and cemeteries with certificates of authority.
, What 3 disclosures must be included on or attached to each contract for cremation? - correct
answer-1) Phone number of department of consumer affairs for more info on cemetery and
cremation matters.
2) The right to remove cremated remains in a container from the place of cremation or
interment.
3) The container procedure for cremated remains that do not fit in a standard container.
Th whom must the consumer guide to funeral & cemetery purchases be provided? - correct
answer-To anyone who inquires in person about funeral or cemetery purchases.
How any hours of continuing education must licensed funeral directors and embalmers
complete and how often - correct answer-14 hours every 2 years.
With regards to cremated remains, what 3 things may a cemetery district do relative to their
disposition? - correct answer-1) Acquire, contract, improve, maintain, and repair a
columbarium.
2) Sell burial rights in niches to persons authorized to purchase burial rights in the district
3) Set rates high enough to cover maintenance costs
What must cremated remains disposers post at their place of business? - correct
answer-Copies of their pilot or boating licenses and the addresses of cremated remains
storage areas.
True or False: A cremated remains disposer need not provide the cemetery program with the
address of its storage facility, as long a it is posted. - correct answer-False
What standard must cremated remains disposers follow with regards to their storage
facilities? - correct answer-They must be free from exposure to the elements, and
reasonably maintained.
On what date of each year must cremated remains disposers file their report, and covering
which dates? - correct answer-By September 30, covering the year from July 1 of the
previous year to June 30 of the current year.
How soon must cremated remains disposers conduct scatterings without a written
explanation to the family? - correct answer-Within 60 days of receipt.
True or False: Cremated remains disposers operations and storage facilities are subject to
random inspections by the department of consumer affairs. - correct answer-True.
Penalty for a cremated remains disposer who loses all or part of a cremated remains or is
unable to identify a cremated remains. - correct answer-Up to 1 year in county jail and/or a
fine of up to $5,000.00
