BUSINESS COMMUNICATION E c cc
SSENTIALS c
6TH EDITION BY BOVEE TEST
c
c c cc c
BANK
Chapterc1c UnderstandingcBusinesscCommunicationcincToday'scWorkplace
1) Whichcofcthecfollowingcisctruecaboutcthecimportancecofceffectiveccommunicationctocy
ourccareerandctoctheccompaniescwherecyoucwillcwork?
A) Communicationciscimportantcforcmostcjobs,cexceptctechnicalcjobscsuchcasce
ngineeringcorfinance.
B) Thechighercyoucrisecincyourcorganization,cthecmorectimecyoucspendcusingcthectechnicalcs
killscofyourcprofession,candctheclessctimecyoucspendccommunicating.
C) Goodccommunicatorscarecgenerallycmorecdifficultctocfindcthancgoodc
accountants,cgoodengineers,corcgoodcattorneys.
D) Goodccommunicationchascnotcbeenclinkedctocfinancialcadvantagescforccompanies.
E) Communicationciscimportantcforcmostcjobs,cunlesscyoucarecanc
entrepreneur.Answer:cC
Explanation:cC)cThecworldciscfullcofcgoodcmarketingcstrategists,cgoodcaccountants,cgoodce
ngineers,candcgoodcattorneys—
butcitciscnotcfullcofcgoodccommunicators.cAcquiringcgoodccommunicationcskillscwillcprovi
decyoucwithcancopportunityctocstandcoutcfromcyourccompetitioncinthecjobcmarket.
Classification:cConceptualc
AACSB:cCommunicationcA
bilitiesLO:c1
,Difficulty:c Easy
LearningcOutcome:c Describecbestcpracticescincteamcandcinterpersonalccommunication
2) Whichcofcthecfollowingcisctruecaboutcthecimportancecofceffectiveccommunicationctocy
ourccareerandctoctheccompaniescwherecyoucwillcwork?
A) Communicationciscimportantcforcmostcjobs,cexceptctechnicalcjobscsuchcasce
ngineeringcorfinance.
B) Thechighercyoucrisecincyourcorganization,ctheclessctimecyoucspendcusingcthectechnicalcs
killscofyourcprofession,candcthecmorectimecyoucspendccommunicating.
C) Goodccommunicatorscarecgenerallycmuchceasierctocfindcthancgoodc
accountants,cgoodengineers,corcgoodcattorneys.
D) Goodccommunicationchascnotcbeenclinkedctocfinancialcadvantagescforccompanies.
E) Communicationciscimportantcforcmostcjobs,cunlesscyoucarecanc
entrepreneur.Answer:cB
Explanation:cB)cAscyouctakeconcleadershipcandcmanagementcroles,ccommunicationcbeco
mescevencmorecimportant.cThechighercyoucrisecincancorganization,ctheclessctimecyoucwillcs
pendcusingthectechnicalcskillscofcyourcparticularcprofessioncandcthecmorectimecyoucwillcsp
endccommunicating.cTopcexecutivescspendcmostcofctheirctimeccommunicating,candcbusi
nesspeoplecwhoccan'tccommunicatecwellcdon'tcstandcmuchcchancecofcreachingcthectop.
Classification:cConceptualc
AACSB:cCommunicationcA
bilitiesLO:c1
Difficulty:c Easy
LearningcOutcome:c Describecbestcpracticescincteamcandcinterpersonalccommunication
,3) Whichcofcthecfollowingcisctruecaboutcthecimportancecofceffectiveccommunicationctocy
ourccareerandctoctheccompaniescwherecyoucwillcwork?
A) Communicationciscimportantcforcmostcjobs,cexceptctechnicalcjobscsuchcasce
ngineeringcorfinance.
B) Thechighercyoucrisecincyourcorganization,cthecmorectimecyoucspendcusingcthectechnicalcs
killscofyourcprofession,candctheclessctimecyoucspendccommunicating.
C) Goodccommunicatorscarecgenerallycmuchceasierctocfindcthancgoodc
accountants,cgoodengineers,corcgoodcattorneys.
D) Companiescthatccommunicatecwellcsignificantlycoutperformcthosecthatccommunicatec
poorly.
E) Communicationciscimportantcforcmostcjobs,cunlesscyoucarecanc
entrepreneur.Answer:cD
Explanation:cD)cGoodccommunicationchascclearcfinancialcadvantages.c
Companiescthatcommunicatecwellcsignificantlycoutperformcthosecthatc
communicatecpoorly.
Classification:cConceptualc
AACSB:cCommunicationcA
bilitiesLO:c1
Difficulty:c Easy
LearningcOutcome:c Describecbestcpracticescincteamcandcinterpersonalccommunication
4) Effectiveccommunicationcstrengthenscthecconnectionscbetweencaccompanycandcallcofcits
.
A) factions
B) cliques
C) stakeholders
D) captivecaudience
E) captivecmark
etAnswer:
C
Explanation:cC)cAccompany'scstakeholderscarecthosecgroupscthatcarecaffectedcincsomecwayc
byctheccompany'scactions:ccustomers,cemployees,cshareholders,csuppliers,cneighbors,cthec
community,cthenation,candcthecworldcascacwhole.
Classification:
, ConceptualcLO:c1cDifficulty
:c Easy
LearningcOutcome:c Discusscthecchallengescandcimportancecofcbusinessccommunications
SSENTIALS c
6TH EDITION BY BOVEE TEST
c
c c cc c
BANK
Chapterc1c UnderstandingcBusinesscCommunicationcincToday'scWorkplace
1) Whichcofcthecfollowingcisctruecaboutcthecimportancecofceffectiveccommunicationctocy
ourccareerandctoctheccompaniescwherecyoucwillcwork?
A) Communicationciscimportantcforcmostcjobs,cexceptctechnicalcjobscsuchcasce
ngineeringcorfinance.
B) Thechighercyoucrisecincyourcorganization,cthecmorectimecyoucspendcusingcthectechnicalcs
killscofyourcprofession,candctheclessctimecyoucspendccommunicating.
C) Goodccommunicatorscarecgenerallycmorecdifficultctocfindcthancgoodc
accountants,cgoodengineers,corcgoodcattorneys.
D) Goodccommunicationchascnotcbeenclinkedctocfinancialcadvantagescforccompanies.
E) Communicationciscimportantcforcmostcjobs,cunlesscyoucarecanc
entrepreneur.Answer:cC
Explanation:cC)cThecworldciscfullcofcgoodcmarketingcstrategists,cgoodcaccountants,cgoodce
ngineers,candcgoodcattorneys—
butcitciscnotcfullcofcgoodccommunicators.cAcquiringcgoodccommunicationcskillscwillcprovi
decyoucwithcancopportunityctocstandcoutcfromcyourccompetitioncinthecjobcmarket.
Classification:cConceptualc
AACSB:cCommunicationcA
bilitiesLO:c1
,Difficulty:c Easy
LearningcOutcome:c Describecbestcpracticescincteamcandcinterpersonalccommunication
2) Whichcofcthecfollowingcisctruecaboutcthecimportancecofceffectiveccommunicationctocy
ourccareerandctoctheccompaniescwherecyoucwillcwork?
A) Communicationciscimportantcforcmostcjobs,cexceptctechnicalcjobscsuchcasce
ngineeringcorfinance.
B) Thechighercyoucrisecincyourcorganization,ctheclessctimecyoucspendcusingcthectechnicalcs
killscofyourcprofession,candcthecmorectimecyoucspendccommunicating.
C) Goodccommunicatorscarecgenerallycmuchceasierctocfindcthancgoodc
accountants,cgoodengineers,corcgoodcattorneys.
D) Goodccommunicationchascnotcbeenclinkedctocfinancialcadvantagescforccompanies.
E) Communicationciscimportantcforcmostcjobs,cunlesscyoucarecanc
entrepreneur.Answer:cB
Explanation:cB)cAscyouctakeconcleadershipcandcmanagementcroles,ccommunicationcbeco
mescevencmorecimportant.cThechighercyoucrisecincancorganization,ctheclessctimecyoucwillcs
pendcusingthectechnicalcskillscofcyourcparticularcprofessioncandcthecmorectimecyoucwillcsp
endccommunicating.cTopcexecutivescspendcmostcofctheirctimeccommunicating,candcbusi
nesspeoplecwhoccan'tccommunicatecwellcdon'tcstandcmuchcchancecofcreachingcthectop.
Classification:cConceptualc
AACSB:cCommunicationcA
bilitiesLO:c1
Difficulty:c Easy
LearningcOutcome:c Describecbestcpracticescincteamcandcinterpersonalccommunication
,3) Whichcofcthecfollowingcisctruecaboutcthecimportancecofceffectiveccommunicationctocy
ourccareerandctoctheccompaniescwherecyoucwillcwork?
A) Communicationciscimportantcforcmostcjobs,cexceptctechnicalcjobscsuchcasce
ngineeringcorfinance.
B) Thechighercyoucrisecincyourcorganization,cthecmorectimecyoucspendcusingcthectechnicalcs
killscofyourcprofession,candctheclessctimecyoucspendccommunicating.
C) Goodccommunicatorscarecgenerallycmuchceasierctocfindcthancgoodc
accountants,cgoodengineers,corcgoodcattorneys.
D) Companiescthatccommunicatecwellcsignificantlycoutperformcthosecthatccommunicatec
poorly.
E) Communicationciscimportantcforcmostcjobs,cunlesscyoucarecanc
entrepreneur.Answer:cD
Explanation:cD)cGoodccommunicationchascclearcfinancialcadvantages.c
Companiescthatcommunicatecwellcsignificantlycoutperformcthosecthatc
communicatecpoorly.
Classification:cConceptualc
AACSB:cCommunicationcA
bilitiesLO:c1
Difficulty:c Easy
LearningcOutcome:c Describecbestcpracticescincteamcandcinterpersonalccommunication
4) Effectiveccommunicationcstrengthenscthecconnectionscbetweencaccompanycandcallcofcits
.
A) factions
B) cliques
C) stakeholders
D) captivecaudience
E) captivecmark
etAnswer:
C
Explanation:cC)cAccompany'scstakeholderscarecthosecgroupscthatcarecaffectedcincsomecwayc
byctheccompany'scactions:ccustomers,cemployees,cshareholders,csuppliers,cneighbors,cthec
community,cthenation,candcthecworldcascacwhole.
Classification:
, ConceptualcLO:c1cDifficulty
:c Easy
LearningcOutcome:c Discusscthecchallengescandcimportancecofcbusinessccommunications
