Exam Questions and CORRECT Answers
Small Group Communication - CORRECT ANSWER - communication among a small
group of people who share a common purpose,
who feel a sense of belonging to the group, and who exert influence on one another.
Communication - CORRECT ANSWER - process of acting on information.
Human Communication - CORRECT ANSWER - process of making sense out of the
world and sharing that sense
with others by creating meaning through the use of verbal and nonverbal messages.8
Transactional - CORRECT ANSWER - Messages are sent and received simultaneously
Mediated Setting - CORRECT ANSWER - a setting in which the channel of
communication
is a phone line, fiber-optic cable, wireless signal, the Internet, or other means of
sending messages to others; the interaction is not face to face.
Dyad - CORRECT ANSWER - group of two people
Small Group Size - CORRECT ANSWER - 3 to 12
Team - CORRECT ANSWER - a coordinated group of individuals organized to work
together to achieve a specific, common goal.
cross-functional team-role training - CORRECT ANSWER - Sometimes team members
may be trained to take on several roles just in case a team member is absent; this kind
, of training is called
Social Facilitation - CORRECT ANSWER - the tendency for people to work harder simply
because there are other people
present.
Groupthink - CORRECT ANSWER - when groups agree primarily in order to avoid
conflict.
Social Loafing - CORRECT ANSWER - Some group members hold back on their
contributions (loaf), assuming others will do the work.
Primary Group - CORRECT ANSWER - a group whose main purpose is to give people a
way to fulfill their need to
associate with others.
Secondary Groups - CORRECT ANSWER - exist to accomplish a task or achieve a goal.
Most of the groups you belong
to at work or school are secondary groups.
Problem Solving Group - CORRECT ANSWER - exists to overcome some unsatisfactory
situation or obstacles to achieving a goal.
Decision Making Group - CORRECT ANSWER - is to make a choice from
among several alternatives. The group must identify what the possible choices are, discuss the
consequences of the choices, and then select the alternative that best meets a need or achieves
the goal of the group or parent organization.