Exam Questions and CORRECT Answers
Group Hate - CORRECT ANSWER - the dread and repulsion many people have about
working in groups, teams, or attending meetings
Communication - CORRECT ANSWER - the process of acting on information
Human Communication - CORRECT ANSWER - the process of making sense out of the
world and sharing that sense with others by creating meaning through the use of verbal and
nonverbal messages
Small Group Communication - CORRECT ANSWER - communication among a small
group of people who share a common purpose, who feel a sense of belonging to the group and
who exert influence on one another
Symbol - CORRECT ANSWER - something that represents a thought, concept, object, or
experience
Transactional - CORRECT ANSWER - when we communicate we send and receive
messages simultaneously
Source - CORRECT ANSWER - the originator of the ideas and feelings expressed
Message - CORRECT ANSWER - the information being communicated
Receiver - CORRECT ANSWER - the person or persons who interpret the message
Channel - CORRECT ANSWER - the means by which the message is expressed to the
receiver
, Mediated Setting - CORRECT ANSWER - a setting in which the channel of
communications is a phone line, fiber-optic cable, wireless signal, the internet, or other ways of
communication that are not face-to-face
Dyad - CORRECT ANSWER - a group that includes at least three people
Small Group - CORRECT ANSWER - At least three people but no more than 12 or 13,
though some say 20
Team - CORRECT ANSWER - a coordinated group of individuals organized to work
together to achieve a specific common goal
Rule - CORRECT ANSWER - a prescription for acceptable behavior
Cross-Functional Team-Role Training - CORRECT ANSWER - where team members
understand other members' roles in case a team member is absent
Social Facilitation - CORRECT ANSWER - the tendency for people to work harder simply
because there are other people present
Groupthink - CORRECT ANSWER - when groups agree primarily in order to avoid
conflict
Social Loafing - CORRECT ANSWER - when individuals of the group are tempted to rely
too much on others rather than pitching in and helping
Primary Group - CORRECT ANSWER - a group whose main purpose is to give people a
way to fulfill their need to associate with others