Amber's Exam UPDATED ACTUAL Exam
Questions and CORRECT Answers
Public health leaders should utilize a strategic and operational planning process to derive the
organization's - CORRECT ANSWER - Mission, vision, strategies, goals, objectives and
action steps
Goals are: - CORRECT ANSWER - Broad statements of direction derived from strategies
Decision making and resource allocation are important to managing the strategic planning
process in a public health organization. This is important because - CORRECT
ANSWER - Strategy-making processes are organizational - level phenomena involving
key decisions made on behalf of the entire organization
Creating a plan is an investment of resources committed to improving the organization.
Decision making ensures the organization stays on the track that its leaders have predetermined
(All of these)
Kotter suggests eight steps to transform organizations in dynamic situations. Communicating the
Vision is best described by - CORRECT ANSWER - Planning for visible performance
improvements, creating those improvements and recognizing and rewarding employees involved
in the improvements
Using increased credibility to change systems, structures and policies that don't fit the vision,
hiring, promoting and developing employees who can implement the vision, and reinvigorating
the process with new projects, themes, and change agents
Getting rid of obstacles to change, changing systems or structures that seriously undermine the
vision and encouraging risk taking and nontraditional ideas, activities and actions (None of
these)
, Strategic thought and planning are followed by tactical action, which includes: - CORRECT
ANSWER - Commitment, execution, and accountability
The art and science of planning must be embedded in the culture of the public health
organization in order to positively impact population health status and meet health challenges at
the local, state, regional, national, and even global levels. (True or False) - CORRECT
ANSWER - True
Operational planning—including development of strategies, goals, objectives and action steps—
is how the organization intends to achieve its goals. (True or False) - CORRECT
ANSWER - False
The four quadrants of performance management are - CORRECT ANSWER -
Performance standards, performance measures, reporting of progress, quality improvement
process
Quality improvement is a defined improvement process such as: - CORRECT ANSWER -
Plan - Do - Check - Act and refers to a continuous and ongoing effort to achieve measurable
improvements
Performance management integrates an organization's use of: - CORRECT ANSWER -
Standards, measurement, and performance improvement to change institutional capacities,
processes, and priorities
The purpose of accreditation is to: - CORRECT ANSWER - Strengthen organizational
performance and promote quality improvement
Performance measures are best described as - CORRECT ANSWER - Quantitative
assessments of actual performance, particularly as it relates to relevant performance standards
Public health leaders and managers face issues related to performance at many different levels of
the public health system, including the performance of individuals, programs, agencies, inter-
Questions and CORRECT Answers
Public health leaders should utilize a strategic and operational planning process to derive the
organization's - CORRECT ANSWER - Mission, vision, strategies, goals, objectives and
action steps
Goals are: - CORRECT ANSWER - Broad statements of direction derived from strategies
Decision making and resource allocation are important to managing the strategic planning
process in a public health organization. This is important because - CORRECT
ANSWER - Strategy-making processes are organizational - level phenomena involving
key decisions made on behalf of the entire organization
Creating a plan is an investment of resources committed to improving the organization.
Decision making ensures the organization stays on the track that its leaders have predetermined
(All of these)
Kotter suggests eight steps to transform organizations in dynamic situations. Communicating the
Vision is best described by - CORRECT ANSWER - Planning for visible performance
improvements, creating those improvements and recognizing and rewarding employees involved
in the improvements
Using increased credibility to change systems, structures and policies that don't fit the vision,
hiring, promoting and developing employees who can implement the vision, and reinvigorating
the process with new projects, themes, and change agents
Getting rid of obstacles to change, changing systems or structures that seriously undermine the
vision and encouraging risk taking and nontraditional ideas, activities and actions (None of
these)
, Strategic thought and planning are followed by tactical action, which includes: - CORRECT
ANSWER - Commitment, execution, and accountability
The art and science of planning must be embedded in the culture of the public health
organization in order to positively impact population health status and meet health challenges at
the local, state, regional, national, and even global levels. (True or False) - CORRECT
ANSWER - True
Operational planning—including development of strategies, goals, objectives and action steps—
is how the organization intends to achieve its goals. (True or False) - CORRECT
ANSWER - False
The four quadrants of performance management are - CORRECT ANSWER -
Performance standards, performance measures, reporting of progress, quality improvement
process
Quality improvement is a defined improvement process such as: - CORRECT ANSWER -
Plan - Do - Check - Act and refers to a continuous and ongoing effort to achieve measurable
improvements
Performance management integrates an organization's use of: - CORRECT ANSWER -
Standards, measurement, and performance improvement to change institutional capacities,
processes, and priorities
The purpose of accreditation is to: - CORRECT ANSWER - Strengthen organizational
performance and promote quality improvement
Performance measures are best described as - CORRECT ANSWER - Quantitative
assessments of actual performance, particularly as it relates to relevant performance standards
Public health leaders and managers face issues related to performance at many different levels of
the public health system, including the performance of individuals, programs, agencies, inter-
