WORKPLACE READINESS SKILLS STUDY SET QUESTIONS AND ANSWERS 100% SCORE

WORKPLACE READINESS SKILLS STUDY SET QUESTIONS AND ANSWERS 100% SCORE A company has given each of its employees a 3% annual raise. Heather receives a salary of $27,450. What is her annual raise? - $823.50 Jamal works as a technician in a manufacturing facility. His job involves working with sheet metal. Due to a budget cost, his company does not supply the personal protective equipment (PPE) needed to do his job. Jamal should - Refuse to work without the PPE and speak to his supervisor. Which of the following is an example of a mission statement? - Big Brother/Big Sister strives to make a positive difference in the lives of children and youth. Why is it beneficial for employers to resolve conflicts between employees? - Better employee relations increase productivity and teamwork. Noah is employed at an international company and needs to conduct a meeting with the managers in other countries. The most cost-effective solution would be to - Conduct a web-based meeting for all managers. 2Disclaimer: Original Content, No Copyright Infringement, All Rights Reserved © 2025 In a spreadsheet program, to re-order the "Quantity" column data from the largest quantity o smallest in a spreadsheet table, you should use the _____ function. - sort An elderly woman with a cane is shopping at a busy grocery store and requests a motorized cart. Morgan explains to her that there are none available. Ten minutes later, as the elderly woman struggles to shop, a motorized cart becomes available. What should Morgan do in this situation? - Locate the elderly woman and bring her the motorized cart. Jen is designing a brochure for her bicycle business. Which of the following is the BEST way to present her information? - Use a balanced combination of words and graphics. Tom is an employee at a retail store. A customer walked in one morning; Tom walks up to the customer and greets them. What does that represent? - Self-representation. The purpose of Affirmative Action related to hiring is to increase - Equal opportunity employment. Diego wants to advance in his job. Which is the BEST option to take to improve his skills? - Take initiative and seek additional training. John and Michael work at Greenfield's Nursery. They have very different personalities an working styles but both are good employees. They have been assigned a work 3Disclaimer: Original Content, No Copyright Infringement, All Rights Reserved © 2025 project to complete together. How can they best handle the situation? - Look for a ways to use their different strengths to determine a plan for accomplishing the project. Which of the following BEST describes contributing to the success of any team? - Working collaboratively with others. Which of the following is the BEST use of spreadsheet software? - Financial data. While working as a restaurant cashier, your friends come in to eat dinner. You should - Treat them as you would any other customers. What is the first step in career planning? - Determine personal needs, wants, and lifestyle goals. One of the results of being overly tired on the job is that - Accidents will increase. Sharon has dropped and broken her cell phone and lost all her data. What should she have done to protect her information? - Backed up her files. When using a copier at work, it is INAPPROPRIATE to - Leave sensitive materials unattended. At Fallstaff's Auto and Truck Repair, work is assigned to technicians on the order it needs to be finished. Christine knows that the next job in line is one that she does not like to do. What should Christine do? - Finish her current task and accept the one even if she does not like doing it. 4Disclaimer: Original Content, No Copyright Infringement, All Rights Reserved © 2025 Debbie is a cashier at a bookstore. A customer that purchased items earlier that day returned a book she bought and remarked, "I didn't get my change." What is the BEST approach for Debbie to resolve this situation? - Recount the cash drawer. Alley works in a floral shop. She notices her supervisor in the back making floral arrangements. The shop is not busy and will be closing in an hour. What should she do? - Clean-up and perform closing duties so they can leave work on time. When sending an email to a large group, using the "bcc" (blind carbon copy) feature that hides other recipients is the best way to follow proper email etiquette because - It respects the privacy of all recipients. Chuck works at a local nursery. He needs to fertilize 135 shrubs in the greenhouse. Each shrub requires 1/2 pound of fertilizer. If fertilizer comes in 10 pound bags, how many bags of fertilizer does Chuck need? - 7 Which of the following correctly identifies an effective problem-solving plan? - Define the problem, collect facts and opinions, consider all solutions, select a solution, implement solution. Efficient time management requires doing - Most important task first. An employee demonstrates ____ skills when she understands the difference between slang or language spoken with friends and language more appropriate for her workplace. - Self-representation. 5Disclaimer: Original Content, No Copyright Infringement, All Rights Reserved © 2025 Hector worked for a renewable energy company but was recently fired. He did his job better than any of the other workers in his department, but he often refused to help others with their work. Hector did his work well but never did anything extra. He called in sick many times and missed work twice without calling to inform his boss. He also did not like being told how to do things and got angry when criticized by the boss. Hector was probably fired because - He did not approach his job with a positive attitude. Mason is a high school teacher and needs to renew his teaching license. The BEST way for Mason to stay current in his field is for him to - Find out what he needs to do to renew his teaching license. Using recycled paper and emailing, rather than printing copies for all employees, are examples of - Resource-management skill