(Answered)COU 570 Final test QUIZZES
& SOLUTIONS|VERIFIED 2025
Becoming a reflective practitioner means:
a) mirroring, or showing clients hidden aspects of themselves
b) using personal awareness to maximize growth as a helper
c) Becoming licensed in reflective techniques and procedures
d) both A & B - answer-b) using personal awareness to maximize growth as a helper
A student who is in her practicum/internship is at what stage in development?
a) initiate
b) journeyman
c) novice
d) apprentice - answer-d) apprentice
The following are ways counselors can be proactive in reflecting in their practice
EXCEPT:
a) become a client
b) read professional articles
c) supervision
d) join a support group of other leaders - answer-b) read professional articles
To a client that says "I'm not angry," pointing out their clenched fists and increased
volume is:
a) not a good idea
b) an advanced reflecting skill
c) a challenging skill
d) a solution skill - answer-c) a challenging skill
Which of the following was NOT suggested as an ethical guideline?
a) confidentiality
b) avoiding value judgments
c) remaining focused on goals
d) using only techniques in which you have received sufficient education and
experience - answer-c) remaining focused on goals
Which of the following does the author of the text consider key characteristics of
effective helpers?
a) stable and mentally healthy
b) intelligent
c) creative
d) all of the above - answer-d) all of the above
,Paraphrasing is included in what category of the building blocks skills mentioned in the
text?
a) advanced reflecting skills
b) opening skills
c) reflecting skills
d) paraphrasing skills - answer-c) reflecting skills
The stages of relationship building include the following EXCEPT:
a) history taking
b) goal setting
c) relationship building
d) intervention and action - answer-a) history taking
Unique characteristics of a therapeutic relationship (compared to a friendship) include
all of the following EXCEPT:
a) a contrast specifying roles, confidentiality
b) that it can be ended by either at any time
c) that both parties agree on a similar worldview
d) that the goal of the relationship is to help the client - answer-c) that both parties agree
on a similar worldview
The hoped for outcome of relationship enhancing skills is:
a) to give the client courage to change
b) a change in affect for the client
c) the collection of fees
d) the termination of the relationship - answer-a) to give the client courage to change
Grasping the feelings, facts and meaning of another person's disclosure, and then
showing them understanding is:
a) warmth
b) empathy
c) credibility
d) schmoozing - answer-b) empathy
Empathy is not:
a) taking on your client's problems
b) sympathy
c) tuning into your client
d) all of the above
e) A & B - answer-e) A & B
One primary purpose of self-disclosure is to:
a) help the client feel more important
b) augment the social schmoozing process
c) allow the helper to model ventilation of feelings
d) normalize the client's experience - answer-d) normalize the client's experience
, A microaggression is:
a) beneficial to the therapeutic relationship
b) a verbal or behavioral slight that minority members experience
c) may be unconscious
d) B & C - answer-d) B & C
Roadblocks to good helper communication such as directing, criticizing, consoling, or
premature analyzing communicate to the client that:
a) even helpers make mistakes sometimes
b) they should listen more closely to the helper
c) they need to become more involved in the helping process
d) the client is not capable of solving their own problems - answer-d) the client is not
capable of solving their own problems
In order to manage transference, a helper may:
a) help the client focus on more self-awareness
b) disclose their own personal feelings about the client
c) explore carefully the source of these feelings
d) both A & C - answer-d) both A & C
Invitational skills are MOST useful:
a) early in the helping relationship
b) during the goal setting stage
c) during the assessment stage
d) all of the above - answer-a) early in the helping relationship
Attending to and encouraging a client's story without intruding is called:
a) narrative
b) encouraging
c) appropriate use of silence
d) client centered therapy - answer-b) encouraging
Which of the following is NOT true when considering nonverbal messages?
a) nonverbal messages are read by both the client and the helper
b) client nonverbal communications are easily understood
c) often more information is conveyed by nonverbal means than by the verbal content
d) eye contact is the most important indicator of listening - answer-b) client nonverbal
communications are easily understood
If a helper wants to gently pressure a client to talk, or to respectfully respond to a painful
disclosure, which of the following may be most appropriate?
a) minimal encourager
b) open question
c) attentive silence
d) touching - answer-c) attentive silence
& SOLUTIONS|VERIFIED 2025
Becoming a reflective practitioner means:
a) mirroring, or showing clients hidden aspects of themselves
b) using personal awareness to maximize growth as a helper
c) Becoming licensed in reflective techniques and procedures
d) both A & B - answer-b) using personal awareness to maximize growth as a helper
A student who is in her practicum/internship is at what stage in development?
a) initiate
b) journeyman
c) novice
d) apprentice - answer-d) apprentice
The following are ways counselors can be proactive in reflecting in their practice
EXCEPT:
a) become a client
b) read professional articles
c) supervision
d) join a support group of other leaders - answer-b) read professional articles
To a client that says "I'm not angry," pointing out their clenched fists and increased
volume is:
a) not a good idea
b) an advanced reflecting skill
c) a challenging skill
d) a solution skill - answer-c) a challenging skill
Which of the following was NOT suggested as an ethical guideline?
a) confidentiality
b) avoiding value judgments
c) remaining focused on goals
d) using only techniques in which you have received sufficient education and
experience - answer-c) remaining focused on goals
Which of the following does the author of the text consider key characteristics of
effective helpers?
a) stable and mentally healthy
b) intelligent
c) creative
d) all of the above - answer-d) all of the above
,Paraphrasing is included in what category of the building blocks skills mentioned in the
text?
a) advanced reflecting skills
b) opening skills
c) reflecting skills
d) paraphrasing skills - answer-c) reflecting skills
The stages of relationship building include the following EXCEPT:
a) history taking
b) goal setting
c) relationship building
d) intervention and action - answer-a) history taking
Unique characteristics of a therapeutic relationship (compared to a friendship) include
all of the following EXCEPT:
a) a contrast specifying roles, confidentiality
b) that it can be ended by either at any time
c) that both parties agree on a similar worldview
d) that the goal of the relationship is to help the client - answer-c) that both parties agree
on a similar worldview
The hoped for outcome of relationship enhancing skills is:
a) to give the client courage to change
b) a change in affect for the client
c) the collection of fees
d) the termination of the relationship - answer-a) to give the client courage to change
Grasping the feelings, facts and meaning of another person's disclosure, and then
showing them understanding is:
a) warmth
b) empathy
c) credibility
d) schmoozing - answer-b) empathy
Empathy is not:
a) taking on your client's problems
b) sympathy
c) tuning into your client
d) all of the above
e) A & B - answer-e) A & B
One primary purpose of self-disclosure is to:
a) help the client feel more important
b) augment the social schmoozing process
c) allow the helper to model ventilation of feelings
d) normalize the client's experience - answer-d) normalize the client's experience
, A microaggression is:
a) beneficial to the therapeutic relationship
b) a verbal or behavioral slight that minority members experience
c) may be unconscious
d) B & C - answer-d) B & C
Roadblocks to good helper communication such as directing, criticizing, consoling, or
premature analyzing communicate to the client that:
a) even helpers make mistakes sometimes
b) they should listen more closely to the helper
c) they need to become more involved in the helping process
d) the client is not capable of solving their own problems - answer-d) the client is not
capable of solving their own problems
In order to manage transference, a helper may:
a) help the client focus on more self-awareness
b) disclose their own personal feelings about the client
c) explore carefully the source of these feelings
d) both A & C - answer-d) both A & C
Invitational skills are MOST useful:
a) early in the helping relationship
b) during the goal setting stage
c) during the assessment stage
d) all of the above - answer-a) early in the helping relationship
Attending to and encouraging a client's story without intruding is called:
a) narrative
b) encouraging
c) appropriate use of silence
d) client centered therapy - answer-b) encouraging
Which of the following is NOT true when considering nonverbal messages?
a) nonverbal messages are read by both the client and the helper
b) client nonverbal communications are easily understood
c) often more information is conveyed by nonverbal means than by the verbal content
d) eye contact is the most important indicator of listening - answer-b) client nonverbal
communications are easily understood
If a helper wants to gently pressure a client to talk, or to respectfully respond to a painful
disclosure, which of the following may be most appropriate?
a) minimal encourager
b) open question
c) attentive silence
d) touching - answer-c) attentive silence
