TEST BANK for Fundamentals of Nursing
11TH Edition by Potter Perry PDF 2025
True or false
Referent motivates one person to communicate with another. - true
True or false
Channels are means of conveying and receiving messages through visual, auditory, and tactile senses.
- true
Choose the best answer
After a teaching session, the patient responds to the nurse saying that he understands most of the
information, but that he still has medication questions. This part of the conversation would be an
example of:
a. confrontation
b. perception
c. reflection
d. feedback - feedback
levels of communication- intrapersonal - your inner thought
levels of communication- interpersonal - one on one interaction
levels of communication- transpersonal - assess spiritual needs
levels of communication- small group - group work (e.g. committee and teams)
levels of communication- public - interaction with audience (e.g. educators)
forms of communication- vocabulary: denotative and connotative - denotative- literal meaning (e.g.
home)
connotative- shades of meaning (e.g. hospice)
, forms of communication- intonation should be... - simple, brief, and direct
forms of communication- pacing should be... - slow, and make sure timing is relevant because poor
timing can lead to ineffective communication (i.e. do not relay important information to someone if
they have just received bad news)
True or false
Individuals who use a common language share the same denotative. - true
True or false
The connotative meaning is the shade or interpretation of the meaning of a word influenced by the
thought, feelings, or ideas people have about the word. - true
Choose the best answer
The nurse who understands important aspects of verbal communication is aware that patients may
react based on the connotative meaning of some words. An example of this is a patient who states:
a. "I understand how to use the nebulizer"
b. "I have a walker at home"
c. "To me, hospice means giving up"
d. "I know the symptoms of an infected incision" - c
communication and the nurse-patient relationship- pre-interaction phase - before meeting the
patient
communication and the nurse-patient relationship- orientation phase - the nurse and the patient
meet and get to know each other
communication and the nurse-patient relationship- working phase - the nurse and patient work
together to solve problems and accomplish goals
communication and the nurse-patient relationship- termination phase - occurs at the end of a
relationship
11TH Edition by Potter Perry PDF 2025
True or false
Referent motivates one person to communicate with another. - true
True or false
Channels are means of conveying and receiving messages through visual, auditory, and tactile senses.
- true
Choose the best answer
After a teaching session, the patient responds to the nurse saying that he understands most of the
information, but that he still has medication questions. This part of the conversation would be an
example of:
a. confrontation
b. perception
c. reflection
d. feedback - feedback
levels of communication- intrapersonal - your inner thought
levels of communication- interpersonal - one on one interaction
levels of communication- transpersonal - assess spiritual needs
levels of communication- small group - group work (e.g. committee and teams)
levels of communication- public - interaction with audience (e.g. educators)
forms of communication- vocabulary: denotative and connotative - denotative- literal meaning (e.g.
home)
connotative- shades of meaning (e.g. hospice)
, forms of communication- intonation should be... - simple, brief, and direct
forms of communication- pacing should be... - slow, and make sure timing is relevant because poor
timing can lead to ineffective communication (i.e. do not relay important information to someone if
they have just received bad news)
True or false
Individuals who use a common language share the same denotative. - true
True or false
The connotative meaning is the shade or interpretation of the meaning of a word influenced by the
thought, feelings, or ideas people have about the word. - true
Choose the best answer
The nurse who understands important aspects of verbal communication is aware that patients may
react based on the connotative meaning of some words. An example of this is a patient who states:
a. "I understand how to use the nebulizer"
b. "I have a walker at home"
c. "To me, hospice means giving up"
d. "I know the symptoms of an infected incision" - c
communication and the nurse-patient relationship- pre-interaction phase - before meeting the
patient
communication and the nurse-patient relationship- orientation phase - the nurse and the patient
meet and get to know each other
communication and the nurse-patient relationship- working phase - the nurse and patient work
together to solve problems and accomplish goals
communication and the nurse-patient relationship- termination phase - occurs at the end of a
relationship
