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MHA 705 FINAL EXAM 100+ QUESTIONS AND 100% CORRECT
ANSWERS
What characteristics of an organization must be considered for healthcare
information systems? - Answer: 1. Size
2. Type
3. Complexity
4.Unique Cultural Aspects
Which methods will provide information useful in requirements identification? -
Answer: 1. Inventorying current documents and forms
2. Direct Observation
3. Interviews
When commercial software is distributed, typically: - Answer: The source code is
withheld.
Which costs should be considered in determining the total cost of information
system ownership? - Answer: Resource costs, software costs, and hardware costs
Which of the following is true of project process groups?
a.Initiating activities are often undervalued, while execution activities generally
take the most time and resources.
b.Planning activities look at the 'best case,' while initiating activities focus on
'worst case.'
c.Defining a project through planning is key, and initiating activities usually take
the most time.
d.Closing activities are optional, and planning activities consume the most
resources. - Answer: A.) Initiating activities are often undervalued, while
execution activities generally take the most time and resources.
Which examples of essential information technology physical hardware
infrastructure could cause a downtime if they fail? - Answer: Network Cabling,
Network Switches or Hubs, and Server
Software applications are held by a vendor and made available to customers over a
network is an example of ____ ______ - Answer: Using SaaS
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Which activity or intervention should be avoided when implementing an EHR
system? - Answer: Building a large number of aliases for orders and alerts for
select clinical scenarios
A system that incorporates evidence-based content and clinical decision support
includes: - Answer: Using Tall Man lettering for select medications
______ ______ ______ is an example of a core clinical applicaiton. - Answer:
Electronic Health Record
A large medical center that specializes in high-risk pregnancies is implementing an
entire suite of clinical applications such as CPOE, barcode medication
administration (BCMA), nursing documentation, data acquisition system to collect
clinical data from cardiac and fetal monitors and ventilators, laboratory system,
radiology system, PACS, and cardiology. It has a large, highly skilled, experienced
IT team. The project team decided to go with a Big Bang go-live versus an
incremental or phased approach. Which factor best supports this decision? -
Answer: The Big Bang approach decreases the possibility of errors.
______ ______ _______ include Meaningful Use—Stage 2 includes language
about usability, Stead and Lin—2009 findings, Even the best electronic health
records (EHRs) in the United States have poor usability, EHRs do not allow a
clinician's broad view of patients. • EHRs may actually worsen healthcare,
Unintended consequences occur with a computerized physician (provider) order
entry (CPOE) system, and Improved usability and user experience could have
prevented these issues. - Answer: Current User Experiences
Strategic _____ and _____ have evaluation of systems, need for the system,
development process, basic structure, functionality, and Impact. - Answer: Vision
and Alignment
The Systems Development ______ ________ is Framework for understanding the
process of developing, implementing, and using an information system as well as a
series of sequential logical steps or phases - Answer: Life Cycle
What will effect the future direction of healthcare? - Answer: 1.) Changes in the
healthcare market
2.)Regulatory Environment
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There are multiple benefits of the ______ ______ _______ such as providing a
guide for project teams to follow, impacting patient outcomes, potentially enhance
patient satisfaction, providing better team performance on future projects, Improve
the organizational standing and
competitive edge, improve organizational efficiency and effectiveness, anticipate
risks, and increase project quality - Answer: Improved Project Performance
______ _________ __________ are things such as Excel, Word, and PowerPoint
for using PERT
(program evaluation review technique) and Gantt
charts to outline project tasks and their
interrelationships. - Answer: Project Management Tools
______ charts are used to schedule, organize, and coordinate task in a project. -
Answer: PERT
A _____ chart is a graphical view of the tasks and activities duration shown as a
timeline progression. - Answer: Gantt chart
Project and Portfolio Managment ______ ______ is for complex or medium to
large organizations may require the purchase of a formal project management tool,
current demand for IT PPM software will continue to gain traction due to increased
speed and types of organizational change, and digitalization and cloud-based
options are popular. - Answer: Software Selection
Software is a "work of authorship" under the _________ laws. ________ can
protect software against copying and even against derivative works based on the
software. Infringement of a ________requires that the original work be copied,
_________ is a form of protection provided to the authors of "original" works. A
patent protects the "invention" of an inventor. • A trade secret is information that is
not generally known to others and not readily ascertainable by others. - Answer:
Copyright
______ _________ provide the vendor with contractual protection of its software
in addition to intellectual property protection and create binding obligations such
as payment obligations and restrictions on use as well as limitations of liability and
disclaimers that protect the vendor. - Answer: License Agreement
MHA 705 FINAL EXAM 100+ QUESTIONS AND 100% CORRECT
ANSWERS
What characteristics of an organization must be considered for healthcare
information systems? - Answer: 1. Size
2. Type
3. Complexity
4.Unique Cultural Aspects
Which methods will provide information useful in requirements identification? -
Answer: 1. Inventorying current documents and forms
2. Direct Observation
3. Interviews
When commercial software is distributed, typically: - Answer: The source code is
withheld.
Which costs should be considered in determining the total cost of information
system ownership? - Answer: Resource costs, software costs, and hardware costs
Which of the following is true of project process groups?
a.Initiating activities are often undervalued, while execution activities generally
take the most time and resources.
b.Planning activities look at the 'best case,' while initiating activities focus on
'worst case.'
c.Defining a project through planning is key, and initiating activities usually take
the most time.
d.Closing activities are optional, and planning activities consume the most
resources. - Answer: A.) Initiating activities are often undervalued, while
execution activities generally take the most time and resources.
Which examples of essential information technology physical hardware
infrastructure could cause a downtime if they fail? - Answer: Network Cabling,
Network Switches or Hubs, and Server
Software applications are held by a vendor and made available to customers over a
network is an example of ____ ______ - Answer: Using SaaS
,2|Page
Which activity or intervention should be avoided when implementing an EHR
system? - Answer: Building a large number of aliases for orders and alerts for
select clinical scenarios
A system that incorporates evidence-based content and clinical decision support
includes: - Answer: Using Tall Man lettering for select medications
______ ______ ______ is an example of a core clinical applicaiton. - Answer:
Electronic Health Record
A large medical center that specializes in high-risk pregnancies is implementing an
entire suite of clinical applications such as CPOE, barcode medication
administration (BCMA), nursing documentation, data acquisition system to collect
clinical data from cardiac and fetal monitors and ventilators, laboratory system,
radiology system, PACS, and cardiology. It has a large, highly skilled, experienced
IT team. The project team decided to go with a Big Bang go-live versus an
incremental or phased approach. Which factor best supports this decision? -
Answer: The Big Bang approach decreases the possibility of errors.
______ ______ _______ include Meaningful Use—Stage 2 includes language
about usability, Stead and Lin—2009 findings, Even the best electronic health
records (EHRs) in the United States have poor usability, EHRs do not allow a
clinician's broad view of patients. • EHRs may actually worsen healthcare,
Unintended consequences occur with a computerized physician (provider) order
entry (CPOE) system, and Improved usability and user experience could have
prevented these issues. - Answer: Current User Experiences
Strategic _____ and _____ have evaluation of systems, need for the system,
development process, basic structure, functionality, and Impact. - Answer: Vision
and Alignment
The Systems Development ______ ________ is Framework for understanding the
process of developing, implementing, and using an information system as well as a
series of sequential logical steps or phases - Answer: Life Cycle
What will effect the future direction of healthcare? - Answer: 1.) Changes in the
healthcare market
2.)Regulatory Environment
, 3|Page
There are multiple benefits of the ______ ______ _______ such as providing a
guide for project teams to follow, impacting patient outcomes, potentially enhance
patient satisfaction, providing better team performance on future projects, Improve
the organizational standing and
competitive edge, improve organizational efficiency and effectiveness, anticipate
risks, and increase project quality - Answer: Improved Project Performance
______ _________ __________ are things such as Excel, Word, and PowerPoint
for using PERT
(program evaluation review technique) and Gantt
charts to outline project tasks and their
interrelationships. - Answer: Project Management Tools
______ charts are used to schedule, organize, and coordinate task in a project. -
Answer: PERT
A _____ chart is a graphical view of the tasks and activities duration shown as a
timeline progression. - Answer: Gantt chart
Project and Portfolio Managment ______ ______ is for complex or medium to
large organizations may require the purchase of a formal project management tool,
current demand for IT PPM software will continue to gain traction due to increased
speed and types of organizational change, and digitalization and cloud-based
options are popular. - Answer: Software Selection
Software is a "work of authorship" under the _________ laws. ________ can
protect software against copying and even against derivative works based on the
software. Infringement of a ________requires that the original work be copied,
_________ is a form of protection provided to the authors of "original" works. A
patent protects the "invention" of an inventor. • A trade secret is information that is
not generally known to others and not readily ascertainable by others. - Answer:
Copyright
______ _________ provide the vendor with contractual protection of its software
in addition to intellectual property protection and create binding obligations such
as payment obligations and restrictions on use as well as limitations of liability and
disclaimers that protect the vendor. - Answer: License Agreement
