2025 CQT TEST QUESTIONS AND
ANSWERS
Q.1.1 What is the big idea behind Southwest Airlines Operational Philosophy? -
ANSWER Southwest Airlines succeeds when we are safe, low-cost, reliable,
and friendly.
Q.1.2 What does the Southwest Airlines Operational Philosophy guide in case
of deviation from planning in operations? - ANSWER If the operation cannot
be performed under planning, we are always safe, hospitable balancing low
cost, and reliability.
Q1.3 Describe how the Flight Ops/Dispatch Operational Priorities support the
SWA Operational Philosophy. - ANSWER The most important Flight
Operations/Dispatch decision-making priority is Safety. No Priority at SWA
takes precedence over the well-being of our People, Customers, and equipment.
Q1.4 Why is it important to identify operational priorities and standardization? -
ANSWER Operational standardization provides predictable performance which
enables Pilots to recognize when the performance deviates from normal and
take proper corrective action.
Q1.5. In what situations might a variance to company policies be acceptable? -
ANSWER • Company policies must be followed unless safety requires an
alternative course of action.
• In an operational emergency, that requires immediate decision and action, the
Captain may take whatever action he feels is necessary under the circumstances.
In this situation, the Captain may deviate from Southwest Airlines' operations
procedures.
, Q1.6 Who is responsible for standardization on the Flight Deck? - ANSWER
Captains are expected to demonstrate disciplined use of standard procedures and
ensure First Officers understand and use standard procedures. First Officers are
expected to remain vigilant and alert to ensure that the Captain has not
overlooked anything of importance. Both Flight Deck Crew Members should
consistently support each other in every phase of flight.
Q2.1 What is Clean Aircraft Concept? - ANSWER No person may take off in
an aircraft when frost, ice, or snow is adhering to the wings, (to include
winglets) control surfaces, engine inlets, or other critical surfaces of the aircraft.
There are three exceptions.
Q2.2 What are some of the exceptions to the Clean Aircraft Concept? -
ANSWER • Thin hoarfrost on the upper surface of the fuselage provided all
vents and ports are clear.
• CSFF up to 1/8" on lower wing surfaces.
• CSFF on the upper wing surface in accordance with the Deice/Anti Ice
Procedures Card.
Q2.3 A station's Deice Information Page (DIP) is checked and it indicates
deicing/ anti-icing is preferred with engines off. Engines off with APU on, when
are the bleed sources in a takeoff configuration? - ANSWER • APU Bleed -
one minute after deice complete
• Engine Bleed Switches - one minute after rollback
Q2.4 Under what circumstances are Pilots only allowed to conduct a Pilot
Precipitation Assessment? - ANSWER • The current weather report is
indicating precipitation and it is not being observed from the Flight Deck
• Adequate light and visual cues are available to make an accurate assessment
ANSWERS
Q.1.1 What is the big idea behind Southwest Airlines Operational Philosophy? -
ANSWER Southwest Airlines succeeds when we are safe, low-cost, reliable,
and friendly.
Q.1.2 What does the Southwest Airlines Operational Philosophy guide in case
of deviation from planning in operations? - ANSWER If the operation cannot
be performed under planning, we are always safe, hospitable balancing low
cost, and reliability.
Q1.3 Describe how the Flight Ops/Dispatch Operational Priorities support the
SWA Operational Philosophy. - ANSWER The most important Flight
Operations/Dispatch decision-making priority is Safety. No Priority at SWA
takes precedence over the well-being of our People, Customers, and equipment.
Q1.4 Why is it important to identify operational priorities and standardization? -
ANSWER Operational standardization provides predictable performance which
enables Pilots to recognize when the performance deviates from normal and
take proper corrective action.
Q1.5. In what situations might a variance to company policies be acceptable? -
ANSWER • Company policies must be followed unless safety requires an
alternative course of action.
• In an operational emergency, that requires immediate decision and action, the
Captain may take whatever action he feels is necessary under the circumstances.
In this situation, the Captain may deviate from Southwest Airlines' operations
procedures.
, Q1.6 Who is responsible for standardization on the Flight Deck? - ANSWER
Captains are expected to demonstrate disciplined use of standard procedures and
ensure First Officers understand and use standard procedures. First Officers are
expected to remain vigilant and alert to ensure that the Captain has not
overlooked anything of importance. Both Flight Deck Crew Members should
consistently support each other in every phase of flight.
Q2.1 What is Clean Aircraft Concept? - ANSWER No person may take off in
an aircraft when frost, ice, or snow is adhering to the wings, (to include
winglets) control surfaces, engine inlets, or other critical surfaces of the aircraft.
There are three exceptions.
Q2.2 What are some of the exceptions to the Clean Aircraft Concept? -
ANSWER • Thin hoarfrost on the upper surface of the fuselage provided all
vents and ports are clear.
• CSFF up to 1/8" on lower wing surfaces.
• CSFF on the upper wing surface in accordance with the Deice/Anti Ice
Procedures Card.
Q2.3 A station's Deice Information Page (DIP) is checked and it indicates
deicing/ anti-icing is preferred with engines off. Engines off with APU on, when
are the bleed sources in a takeoff configuration? - ANSWER • APU Bleed -
one minute after deice complete
• Engine Bleed Switches - one minute after rollback
Q2.4 Under what circumstances are Pilots only allowed to conduct a Pilot
Precipitation Assessment? - ANSWER • The current weather report is
indicating precipitation and it is not being observed from the Flight Deck
• Adequate light and visual cues are available to make an accurate assessment
