Fall Final MGMT 3013 Pappas Exam
Questions and Answers 100% Pass
management - ✔✔planning, organizing, controlling, leading
organizing - ✔✔arranging tasks, people, and resources to accomplish work
planning - ✔✔setting goals and deciding how to achieve them
controlling - ✔✔monitor performance
leading - ✔✔motivate and direct
#1- top managers - ✔✔make long term decisions about the overall direction of the org.
#2- middle managers - ✔✔implement the policies and plans of the top managers
#3- first line managers - ✔✔short term operating decisions, day to day
#4- functional managers - ✔✔responsible for just one organizational activity
levels of managers - ✔✔top, middle, first line, functional
skills managers need - ✔✔technical, human, conceptual, soft
managerial theories - ✔✔classical: pay more for better work
Brittie Donald, All Rights Reserved © 2025 1
, behavioral: pay attention to the actual people
quantitative: base it on the stats
contemporary: see company as interrelated parts
internal stakeholders - ✔✔employees, owners, and the board of directors
external stakeholders - ✔✔people or groups in the organization external environment
that is affected by it
social responsibilities of a manager - ✔✔to take actions that will benefit the interest of
society and organization
globalization - ✔✔trend of the worlds economy towards becoming a more
interdependent system
global village - ✔✔the shrinking of time and space as air travel and the electronic media
have made it much easier for the people of the globe to communicate
polycentric - ✔✔do everything in the native way of that country
Brittie Donald, All Rights Reserved © 2025 2
Questions and Answers 100% Pass
management - ✔✔planning, organizing, controlling, leading
organizing - ✔✔arranging tasks, people, and resources to accomplish work
planning - ✔✔setting goals and deciding how to achieve them
controlling - ✔✔monitor performance
leading - ✔✔motivate and direct
#1- top managers - ✔✔make long term decisions about the overall direction of the org.
#2- middle managers - ✔✔implement the policies and plans of the top managers
#3- first line managers - ✔✔short term operating decisions, day to day
#4- functional managers - ✔✔responsible for just one organizational activity
levels of managers - ✔✔top, middle, first line, functional
skills managers need - ✔✔technical, human, conceptual, soft
managerial theories - ✔✔classical: pay more for better work
Brittie Donald, All Rights Reserved © 2025 1
, behavioral: pay attention to the actual people
quantitative: base it on the stats
contemporary: see company as interrelated parts
internal stakeholders - ✔✔employees, owners, and the board of directors
external stakeholders - ✔✔people or groups in the organization external environment
that is affected by it
social responsibilities of a manager - ✔✔to take actions that will benefit the interest of
society and organization
globalization - ✔✔trend of the worlds economy towards becoming a more
interdependent system
global village - ✔✔the shrinking of time and space as air travel and the electronic media
have made it much easier for the people of the globe to communicate
polycentric - ✔✔do everything in the native way of that country
Brittie Donald, All Rights Reserved © 2025 2
