Management 3013 Exam 1 Pappas
Questions and Answers 100% Pass
Organization - ✔✔A group of people working together in a structured and coordinated
fashion to achieve a set of goals
management - ✔✔A set of activities( including planning and decision making,
organizing, leading, and controlling) directed at an organizations resources with the
aim of achieving organizational goals in an efficient and effective manner
manager - ✔✔someone whose primary responsibility is to carry out the management
process
efficient - ✔✔using resources wisely in a cost-effective way
Effectiveness - ✔✔making the right decisions and successfully implementing them
top managers - ✔✔relatively small group of executives who manage the overall
organization. Make decisions about activity such as aquiring other companies,
investing, entering/abandoning specific markets, and building new office facilities.
middle managers - ✔✔largest group of managers in most organizations. primarily
responsible for implementing the policies and plans developed by top managers and for
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,supervising and coordinating the activities of lower-level managers. common titles are
operations manager and division head.
first-line managers - ✔✔supervise and coordinate the activities of operating employees,
oversee day-to-day operations. common titles are supervisor, coordinator, and office
manager.
4 basic management functions (Hint:CLOP) - ✔✔Controlling, Leading, Organizing,
Planning and decision making,
planning - ✔✔setting an organization's goals and deciding how best to achieve them
decision making - ✔✔part of the planning process that involves selecting a course of
action from a set of alternatives
organizing - ✔✔determining how activities and resources are to be grouped
leading - ✔✔the set of processess used to get members of the organization to work
together to further the interests of the organization
controlling - ✔✔monitoring organizational progress toward goal attainment
technical skills - ✔✔the skills necessary to accomplish or understand the specific kind of
work done in an organization
interpersonal skills - ✔✔the ability to communicate with, understand, and motivate
both individuals and groups
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, conceptual skills - ✔✔the manager's ability to think in the abstract
diagnostic skills - ✔✔the mangers ability to visualize the most appropriate response to a
situation
communication skills - ✔✔the manager's ability both to effectively convey ideas and
information to others and to effctively receive ideas and information from others
decision-making skills - ✔✔the manager's ability to correctly recognize & define
problems and opportunitites and then select an appropriate course of action to solve
problems and capitalize on opportunites
time management skill - ✔✔manager's ability to prioritize work, to work efficiently, and
to delegate appropriately.
Classical Perspective Branches - ✔✔Scientific management and Administrative
management
scientific management - ✔✔concerned with improving the performance of individual
workers
soldiering - ✔✔employees deliberately working at a slow pace
administrative management - ✔✔focuses on managing the total organization
behavioral management perspective - ✔✔emphasizes individual attitudes and
behaviors in group processes
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Questions and Answers 100% Pass
Organization - ✔✔A group of people working together in a structured and coordinated
fashion to achieve a set of goals
management - ✔✔A set of activities( including planning and decision making,
organizing, leading, and controlling) directed at an organizations resources with the
aim of achieving organizational goals in an efficient and effective manner
manager - ✔✔someone whose primary responsibility is to carry out the management
process
efficient - ✔✔using resources wisely in a cost-effective way
Effectiveness - ✔✔making the right decisions and successfully implementing them
top managers - ✔✔relatively small group of executives who manage the overall
organization. Make decisions about activity such as aquiring other companies,
investing, entering/abandoning specific markets, and building new office facilities.
middle managers - ✔✔largest group of managers in most organizations. primarily
responsible for implementing the policies and plans developed by top managers and for
Brittie Donald, All Rights Reserved © 2025 1
,supervising and coordinating the activities of lower-level managers. common titles are
operations manager and division head.
first-line managers - ✔✔supervise and coordinate the activities of operating employees,
oversee day-to-day operations. common titles are supervisor, coordinator, and office
manager.
4 basic management functions (Hint:CLOP) - ✔✔Controlling, Leading, Organizing,
Planning and decision making,
planning - ✔✔setting an organization's goals and deciding how best to achieve them
decision making - ✔✔part of the planning process that involves selecting a course of
action from a set of alternatives
organizing - ✔✔determining how activities and resources are to be grouped
leading - ✔✔the set of processess used to get members of the organization to work
together to further the interests of the organization
controlling - ✔✔monitoring organizational progress toward goal attainment
technical skills - ✔✔the skills necessary to accomplish or understand the specific kind of
work done in an organization
interpersonal skills - ✔✔the ability to communicate with, understand, and motivate
both individuals and groups
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, conceptual skills - ✔✔the manager's ability to think in the abstract
diagnostic skills - ✔✔the mangers ability to visualize the most appropriate response to a
situation
communication skills - ✔✔the manager's ability both to effectively convey ideas and
information to others and to effctively receive ideas and information from others
decision-making skills - ✔✔the manager's ability to correctly recognize & define
problems and opportunitites and then select an appropriate course of action to solve
problems and capitalize on opportunites
time management skill - ✔✔manager's ability to prioritize work, to work efficiently, and
to delegate appropriately.
Classical Perspective Branches - ✔✔Scientific management and Administrative
management
scientific management - ✔✔concerned with improving the performance of individual
workers
soldiering - ✔✔employees deliberately working at a slow pace
administrative management - ✔✔focuses on managing the total organization
behavioral management perspective - ✔✔emphasizes individual attitudes and
behaviors in group processes
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