MGMT 3013 Coonce OKstate exam 1
review Questions and Answers 100%
Pass
Part of Mirren's role as operations manager is to make sure the company isn't wasting
energy or creating excessive pollution in their operations - ✔✔Managing for Sustainable
Development—The Business of Green
Danica interviews many different types of people in her role. With today's rapidly
changing workforce, she knows it's important to hire the best person for each job
opening she is filling - ✔✔Managing for Inclusion and Diversity—The Future Won't
Resemble the Past
As head of the marketing department, Anthony makes an extra effort to be sure the
company's advertising campaigns highlight its most cutting-edge innovations -
✔✔Managing for Competitive Advantage—Staying Ahead of Rivals
When Olivia started with the company, everyone worked a standard 8 to 5 workday
and everyone knew each other. Today, some workers rarely come to the office to do
Brittie Donald, All Rights Reserved © 2025 1
,their work, but Olivia embraces the opportunities these arrangements provide -
✔✔Managing for Technological Advances—Dealing with the "New Normal"
Xamira has been proactive in her role as sales manager by providing her sales force
with training opportunities to help them better communication with sales leads from
unfamiliar cultures - ✔✔Managing for Globalization—The Expanding Management
Universe
When it comes to managing his employees, Tyler always goes the extra mile to build
teamwork and camaraderie among his employees - ✔✔Managing for Happiness and
Meaningfulness
Even though he knows they are good people, Fred has to monitor his sales employees'
activities to make sure they haven't crossed any lines in trying to win new business -
✔✔Managing for Ethical Standards
Kala leads the sales force to achieve the company's sales goals for the quarter -
✔✔middle manager
Aziz develops the company's human resource policies - ✔✔top manager
Madison is the warehouse foreperson and ensures products are loaded effectively -
✔✔first-line manager
Phillip is the art department head and supervises the art staff - ✔✔first-line manager
Brittie Donald, All Rights Reserved © 2025 2
,Sophie analyzes the national sales forecasts of advertising directories and develops
projections on long-term industry growth - ✔✔top manager
Rebecca is the national sales manager and coordinates the activities of her first-line
managers - ✔✔middle manager
Although he can't fire or discipline team members, Sawyer is in charge of making sure
his team meets its production goals - ✔✔team leader
Luis is the go-to person when the team needs to coordinate their work or when they
have conflicts arise - ✔✔team leader
Figurehead - ✔✔interpersonal roles
Spokesperson - ✔✔informational roles
Leader - ✔✔interpersonal roles
Resource Allocator - ✔✔decisional roles
Disseminator - ✔✔informational roles
Disturbance Handler - ✔✔decisional roles
Liaison - ✔✔interpersonal roles
Entrepreneur - ✔✔decisional roles
Monitor - ✔✔informational roles
Brittie Donald, All Rights Reserved © 2025 3
, Negotiator - ✔✔decisional roles
Because of her training, Cicely was able to analyze her company's cost structure and
make specific suggestions to bring it in line with their competitors in a very short period
of time after she was hired - ✔✔technical skills
Milo does a great job interacting with and gaining the trust of both his sales team and
his customers alike - ✔✔human skills
Laetitia has had great success in advancing her career because she is able to see how
things fit together throughout the company - ✔✔conceptual skills
Jose was able to perform well in his new job early on because he didn't need extensive
training before he could dig in and get to work. He had mastered the ins and outs of the
industry at his last job - ✔✔technical skills
Because he can see the big picture, Hudson is able to link the right people up
throughout the company from top to bottom - ✔✔conceptual skills
Anouk always seems to be able to rally her team when it gets to be crunch time -
✔✔human skills
Diara used her knowledge of the levels of management and managers' decision-making
authority to get a great deal on a new vehicle when she recently visited the dealership -
Brittie Donald, All Rights Reserved © 2025 4
review Questions and Answers 100%
Pass
Part of Mirren's role as operations manager is to make sure the company isn't wasting
energy or creating excessive pollution in their operations - ✔✔Managing for Sustainable
Development—The Business of Green
Danica interviews many different types of people in her role. With today's rapidly
changing workforce, she knows it's important to hire the best person for each job
opening she is filling - ✔✔Managing for Inclusion and Diversity—The Future Won't
Resemble the Past
As head of the marketing department, Anthony makes an extra effort to be sure the
company's advertising campaigns highlight its most cutting-edge innovations -
✔✔Managing for Competitive Advantage—Staying Ahead of Rivals
When Olivia started with the company, everyone worked a standard 8 to 5 workday
and everyone knew each other. Today, some workers rarely come to the office to do
Brittie Donald, All Rights Reserved © 2025 1
,their work, but Olivia embraces the opportunities these arrangements provide -
✔✔Managing for Technological Advances—Dealing with the "New Normal"
Xamira has been proactive in her role as sales manager by providing her sales force
with training opportunities to help them better communication with sales leads from
unfamiliar cultures - ✔✔Managing for Globalization—The Expanding Management
Universe
When it comes to managing his employees, Tyler always goes the extra mile to build
teamwork and camaraderie among his employees - ✔✔Managing for Happiness and
Meaningfulness
Even though he knows they are good people, Fred has to monitor his sales employees'
activities to make sure they haven't crossed any lines in trying to win new business -
✔✔Managing for Ethical Standards
Kala leads the sales force to achieve the company's sales goals for the quarter -
✔✔middle manager
Aziz develops the company's human resource policies - ✔✔top manager
Madison is the warehouse foreperson and ensures products are loaded effectively -
✔✔first-line manager
Phillip is the art department head and supervises the art staff - ✔✔first-line manager
Brittie Donald, All Rights Reserved © 2025 2
,Sophie analyzes the national sales forecasts of advertising directories and develops
projections on long-term industry growth - ✔✔top manager
Rebecca is the national sales manager and coordinates the activities of her first-line
managers - ✔✔middle manager
Although he can't fire or discipline team members, Sawyer is in charge of making sure
his team meets its production goals - ✔✔team leader
Luis is the go-to person when the team needs to coordinate their work or when they
have conflicts arise - ✔✔team leader
Figurehead - ✔✔interpersonal roles
Spokesperson - ✔✔informational roles
Leader - ✔✔interpersonal roles
Resource Allocator - ✔✔decisional roles
Disseminator - ✔✔informational roles
Disturbance Handler - ✔✔decisional roles
Liaison - ✔✔interpersonal roles
Entrepreneur - ✔✔decisional roles
Monitor - ✔✔informational roles
Brittie Donald, All Rights Reserved © 2025 3
, Negotiator - ✔✔decisional roles
Because of her training, Cicely was able to analyze her company's cost structure and
make specific suggestions to bring it in line with their competitors in a very short period
of time after she was hired - ✔✔technical skills
Milo does a great job interacting with and gaining the trust of both his sales team and
his customers alike - ✔✔human skills
Laetitia has had great success in advancing her career because she is able to see how
things fit together throughout the company - ✔✔conceptual skills
Jose was able to perform well in his new job early on because he didn't need extensive
training before he could dig in and get to work. He had mastered the ins and outs of the
industry at his last job - ✔✔technical skills
Because he can see the big picture, Hudson is able to link the right people up
throughout the company from top to bottom - ✔✔conceptual skills
Anouk always seems to be able to rally her team when it gets to be crunch time -
✔✔human skills
Diara used her knowledge of the levels of management and managers' decision-making
authority to get a great deal on a new vehicle when she recently visited the dealership -
Brittie Donald, All Rights Reserved © 2025 4
