Questions and Answers 100% Pass
________________ is the pursuit of organizational goals - ✔✔management
________________ is establishing goals/objectives and implementing actions
accordingly - ✔✔planning
________________ is delegation of responsibility and organizational design -
✔✔organizing
________________ is motivation and direction - ✔✔leading
________________ is measurement of performance - ✔✔controlling
what are the levels of management? - ✔✔top managers, middle managers, and first-line
managers
________________ oversees the activities of the firm and ensure that the organization is
maximizing value to its stakeholders. This includes both inside AND outside directors. -
✔✔board of directors
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,________________ conduct strategic thinking and plan the strategic direction of the firm.
- ✔✔top managers
________________ balance the directives from the top to the organization with the day-
to-day realities from operational managers. - ✔✔middle managers
________________ supervise the bulk of the employees in the organization and plan
daily or weekly tasks for employees. - ✔✔first-line managers
________________ set objectives, scan environment, and plan/make decisions. - ✔✔top
managers
________________ allocate resources, oversee first-line managers, and
develop/implement activities. - ✔✔middle managers
________________ coordinate activities, report to middle managers, supervise
employees, and are involved in day-to-day operations. - ✔✔first-line managers
the board of directors, president, vice-president, and CEO are all examples of
________________ - ✔✔top managers
general managers, branch managers, and department managers are all examples of
________________ - ✔✔middle managers
supervisors, section leads, and foremen are examples of ________________ - ✔✔first line
managers
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, ________________ are members of the board and executives at the company, such as the
chief executive officer - ✔✔inside directors
________________ are not executives at the company. They are independent individuals
selected for their experience and expertise in the relevant industry or sector. -
✔✔outside directors
what are the three management roles of mitzberg? - ✔✔technical skills, conceptual
skills, and interpersonal skills
________________ is specific knowledge needed to perform a specialized skill. -
✔✔technical skills
________________ is analytical, critical thinking skills, strong understanding of how an
organization best functions. - ✔✔conceptual skills
________________ is the ability to motivate, inspire trust, communicate, network and
manage human interaction at all levels. - ✔✔interpersonal skills
________________ period stressed efficiency. - ✔✔classical
who developed administrative/managerial roles? - ✔✔henri fayol
who created the planning, organizing, leading, and controlling management strategy?
(POLC) - ✔✔henri fayol
________________ period stressed motivation. - ✔✔behavioral period
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