MGMT 3013 Exam 1 – okstate
Questions and Answers 100% Pass
definition of management - ✔✔the organization and coordination of the activities of a
business in order to achieve organizational goals - includes setting strategic course of
action for the firm and coordinating the efforts of key personnel
four functions of management - ✔✔planning, organizing, leading, controlling
functions of planning - ✔✔identifying goals, establishing objectives, implementing
action plans within the constraints of the organization
functions of organizing - ✔✔delegation of tasks, understanding which employees have
the skills to accomplish tasks in the most efficient and effective way
functions of leading - ✔✔motivating and directing employees towards the achievement
of organizational goals
functions of controlling - ✔✔measuring performance of employees and work groups
against established standards
levels of management - ✔✔top, middle, first-line, and board of directors
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, responsibilities of top managers - ✔✔set objectives, scan environment, plan and make
decisions
responsibilities of middle managers - ✔✔allocate resources, oversee first-line managers,
develop and implement activities
responsibilities of first-line managers - ✔✔coordinate activities, supervise employees,
report to middle managers, involved in day-to-day operations
responsibilities of board of directors - ✔✔oversees the activities of the firm, ensure that
the organization is maximizing value to its stakeholders
inside directors - ✔✔employees of the company (CEOs, members of top management
team, etc)
outside directors - ✔✔directors of other noncompeting firms
managers skills - ✔✔conceptual, technical, human
conceptual skills - ✔✔strategic and analytical
technical skills - ✔✔specific knowledge for specialized work
human skills - ✔✔motivate, inspire trust, communicate, network, manage human
interaction
who developed the managers roles - ✔✔Henry Mintzberg
Brittie Donald, All Rights Reserved © 2025 2
Questions and Answers 100% Pass
definition of management - ✔✔the organization and coordination of the activities of a
business in order to achieve organizational goals - includes setting strategic course of
action for the firm and coordinating the efforts of key personnel
four functions of management - ✔✔planning, organizing, leading, controlling
functions of planning - ✔✔identifying goals, establishing objectives, implementing
action plans within the constraints of the organization
functions of organizing - ✔✔delegation of tasks, understanding which employees have
the skills to accomplish tasks in the most efficient and effective way
functions of leading - ✔✔motivating and directing employees towards the achievement
of organizational goals
functions of controlling - ✔✔measuring performance of employees and work groups
against established standards
levels of management - ✔✔top, middle, first-line, and board of directors
Brittie Donald, All Rights Reserved © 2025 1
, responsibilities of top managers - ✔✔set objectives, scan environment, plan and make
decisions
responsibilities of middle managers - ✔✔allocate resources, oversee first-line managers,
develop and implement activities
responsibilities of first-line managers - ✔✔coordinate activities, supervise employees,
report to middle managers, involved in day-to-day operations
responsibilities of board of directors - ✔✔oversees the activities of the firm, ensure that
the organization is maximizing value to its stakeholders
inside directors - ✔✔employees of the company (CEOs, members of top management
team, etc)
outside directors - ✔✔directors of other noncompeting firms
managers skills - ✔✔conceptual, technical, human
conceptual skills - ✔✔strategic and analytical
technical skills - ✔✔specific knowledge for specialized work
human skills - ✔✔motivate, inspire trust, communicate, network, manage human
interaction
who developed the managers roles - ✔✔Henry Mintzberg
Brittie Donald, All Rights Reserved © 2025 2
