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MGMT 3013 Exam 1 (Ch. 1-4) Questions and Answers 100% Pass

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2Brittie Donald, All Rights Reserved © 2025 E. Efficiency - A. Market share growth The concept of a "flat" world means - globalization has leveled the playing field for emerging economies Economic development that meets the needs of the present without compromising the ability of future generations to meet their own needs is known as - sustainability Jerome is a clinic director running a facility in an urban area for a large non-profit health organization. He receives most of his strategic direction from the organization and supervises several department managers in his workplace. Jerome is a - middle manager The Salvation Army and the Red Cross are examples of which type of organization? - non-profit __________ means taking risks to try to create a new enterprise. - Entrepreneurship The defining difference between an entrepreneur and an intrapreneur is that the latter - works within an existing organization, using its resources to exploit an opportunity. ______ skills consist of the job-specific knowledge needed to perform well in a specialized field. - Technical Human skills are important for ________ managers. - all levels of 3Brittie Donald, All Rights Reserved © 2025 ______ emphasized the scientific study of work methods to improve productivity of individual workers. - scientific management Taylor called the tendency for people to deliberately work at less than full capacity - soldiering __________ was concerned with managing the total organization and was studied by Fayol and Weber. - administrative management Which of the following was a positive feature of bureaucracy, according to Max Weber? - clear division of labor The most significant flaw in the classical viewpoints is that it - discounts the importance of human needs Which research, though flawed, drew attention to the idea that managers using good human relations could improve worker productivity? - the Hawthorne studies Who proposed the hierarchy of human needs as a theor

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MGMT 3013 Exam 1 (Ch. 1-4)
Questions and Answers 100% Pass

A group of people who work together to achieve some specific purpose is/are called -

✔✔an organization


Elian, a manager at a busy restaurant, was very careful about how he scheduled his

personnel, making sure everyone was busy during work, and he carefully watched his

other costs too, getting competitive bids from suppliers on a regular basis. Elian would

best be described as a(n) _____ manager. - ✔✔efficient


The ability of an organization to produce goods or services more effectively than its

competitors is called its - ✔✔competitive advantage


Which of the following is NOT an area in which an organization must stay ahead of its

competitors to achieve competitive advantage?


A. Market share growth


B. Being responsive to customers


C. Innovation


D. Quality



Brittie Donald, All Rights Reserved © 2025 1

, E. Efficiency - ✔✔A. Market share growth


The concept of a "flat" world means - ✔✔globalization has leveled the playing field for

emerging economies


Economic development that meets the needs of the present without compromising the

ability of future generations to meet their own needs is known as - ✔✔sustainability


Jerome is a clinic director running a facility in an urban area for a large non-profit

health organization. He receives most of his strategic direction from the organization

and supervises several department managers in his workplace. Jerome is a - ✔✔middle

manager


The Salvation Army and the Red Cross are examples of which type of organization? -

✔✔non-profit


__________ means taking risks to try to create a new enterprise. - ✔✔Entrepreneurship


The defining difference between an entrepreneur and an intrapreneur is that the latter -

✔✔works within an existing organization, using its resources to exploit an opportunity.


______ skills consist of the job-specific knowledge needed to perform well in a

specialized field. - ✔✔Technical


Human skills are important for ________ managers. - ✔✔all levels of




Brittie Donald, All Rights Reserved © 2025 2

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