CDW Assessment 1 - Week 1
Questions with complete
verified solutions(latest
version,100% accuracy)
What is the Value Prop for CDW? - answer Who We are, What We Do,
and How We Do It
What are some traits of being a successful Account Rep - answer -
Engage customers to build trust and credibility
-Build customer base
-Sell products and services to meet the customers needs
-Manager the sales and delivery processes
-Provide quality customer service and support
-Develop strong partner relationships
-Maximize customer relationships by seeking referrals
-Manage professional career
Key Success Metrics: Engagement - answer -Professionalism
-Participation
Key Success Metrics: Sales Skills - answer -Customer engagement
expectations
-Account value proposition
-Sales cycle, pricing
-Learning activities
, Key Success Metrics: System Skills - answer -Order manager and
order router
-Pipeline usage and forecast management
-Bids and contract management
-Technical case entry and management
What is the purpose of the Account Representative Role? - answer
"To engage customers in a variety of ways to develop credible, long-
term relationships and profitably sell products and services to meet
customer's needs."
Value Proposition - Who We Are - answer CDW Trusted Advisor
Value Proposition - What We Do - answer We help customers
navigate and be successful in ever-changing world by providing
them with technology advice and solutions they need when, where,
and how they need them
Value Proposition - How We Do It - answer -Imitate knowledge of
customers technology environment and unique needs
-Wide array of full stack solutions across the full customer lifecycle
-High certified solution architects and engineers with a strong track
record of solving complex technology problems
-Broad selection of multi-branded solutions, delivery models and
expert consultation to help our customers choose what's right for
them
-Industry-leading vendor partnerships brought to the table
-Large, international scale with local capabilities in the market we
serve
What are the 5 items in the Sales Cycle? - answer Prospect,
Discovery, Qualify, Propose, & Close
Questions with complete
verified solutions(latest
version,100% accuracy)
What is the Value Prop for CDW? - answer Who We are, What We Do,
and How We Do It
What are some traits of being a successful Account Rep - answer -
Engage customers to build trust and credibility
-Build customer base
-Sell products and services to meet the customers needs
-Manager the sales and delivery processes
-Provide quality customer service and support
-Develop strong partner relationships
-Maximize customer relationships by seeking referrals
-Manage professional career
Key Success Metrics: Engagement - answer -Professionalism
-Participation
Key Success Metrics: Sales Skills - answer -Customer engagement
expectations
-Account value proposition
-Sales cycle, pricing
-Learning activities
, Key Success Metrics: System Skills - answer -Order manager and
order router
-Pipeline usage and forecast management
-Bids and contract management
-Technical case entry and management
What is the purpose of the Account Representative Role? - answer
"To engage customers in a variety of ways to develop credible, long-
term relationships and profitably sell products and services to meet
customer's needs."
Value Proposition - Who We Are - answer CDW Trusted Advisor
Value Proposition - What We Do - answer We help customers
navigate and be successful in ever-changing world by providing
them with technology advice and solutions they need when, where,
and how they need them
Value Proposition - How We Do It - answer -Imitate knowledge of
customers technology environment and unique needs
-Wide array of full stack solutions across the full customer lifecycle
-High certified solution architects and engineers with a strong track
record of solving complex technology problems
-Broad selection of multi-branded solutions, delivery models and
expert consultation to help our customers choose what's right for
them
-Industry-leading vendor partnerships brought to the table
-Large, international scale with local capabilities in the market we
serve
What are the 5 items in the Sales Cycle? - answer Prospect,
Discovery, Qualify, Propose, & Close
