SCM 301 - Exam 3 questions and answers graded A+ 2025/2026
1. Why do we Output of SCM is customer service
need -Low cost
*process man-
agement*? -Quality
-Responsiveness to needs
Firms must adopt initiatives to deliver customer service
-Emphasize speed
-Innovation
-Cooperations
-Quality
2. What is -Cost ettectiveness
*process
management*?
*Process management:* Application of knowledge, skills, tools,
What are the 2 techniques, and systems to define, visualize, measure, control, report,
key elements? and improve processes with the goal to meet customer requirements
eflciently. Enables firms to achieve desired levels of customer service
3. What is (low cost, quality, responsiveness)
*lean
production* *Key elements:* Lean production and six sigma
?
*Lean production:* Refers to the operation philosophy of waste
reduction and value enhancement of the Toyota Production System
(TPS) in its entirety
-Waste reduction
-Lean supply chain relationships
-Lean layouts (visual)
4. What are the 7
types of -Inventory and setup time reductions
*waste* that -Small batch scheduling
lean produc- -Continuous improvement
-Workforce empowerment
*unnecessary Transportation:* Double or triple movement of materials
, SCM 301 - Exam 3 questions and answers graded A+ 2025/2026
due to poor layouts, lack
of coordination, and
workplace organization
, SCM 301 - Exam 3 questions and answers graded A+ 2025/2026
tion tries to *excess Inventory:* Due to large lot sizes, obsolete items, poor forecasts, or
elim- inate?
improper production planning
*excess Motion:* Wasted movements of people or extra walking to get
materials
*Waiting time:* Operators and machines waiting for parts or work to
arrive from suppliers or other operations
*Overproduction:* Producing more than demand
*Over processing:* Poor design or inadequate maintenance or
processes requir- ing additional labor or machine time
*Defects/rework:*Use of materials, labor, and capacity for production of
defects, sorting our bad parts or warranty costs with customers
TIM WOOD
5. What are the 5 S's 1. Sort (organize)
of *waste reduc- 2. Set in order (tidiness)
tion*?
3. Sweep (cleaning)
4. Standardize (cleanliness, simplify processes)
5. Self-discipline (sustain and maintain)
6. Inventory and
-Excess inventory is a waste
setup time reduc- - Reducing inventory levels causes production problems
tion -Once problems are detected, they can be solved.
-The end result is a smoother running organization
with less inventory investment.
, SCM 301 - Exam 3 questions and answers graded A+ 2025/2026
7. What is the *Kan- Lean production - small batch scheduling
ban system*?
-Pull production system
-Physical control system (visual in nature)
-Composed of cards and containers
*Process:*
-Authorizes production and controls materials movement
-Work centers generate production orders for previous work centers
-As parts are used, empty containers with production authorization are
returned to the work center
-Production fills up the container and is sent to the downstream work
center
*Objectives:*
-Reduce time it takes to circulate a container (machine setup time, run
time, wait time, transit time)
8. Small vs -Reduce the number of containers and number of parts in each
Large Lots
container
9. What is
*work- force
commit-
ment*?
What is *con-
*Workforce commitment:* Managers must support lean production
by providing subordinates with the skills, tools, time, and other
necessary resources to identify problems and implement solutions
1. Why do we Output of SCM is customer service
need -Low cost
*process man-
agement*? -Quality
-Responsiveness to needs
Firms must adopt initiatives to deliver customer service
-Emphasize speed
-Innovation
-Cooperations
-Quality
2. What is -Cost ettectiveness
*process
management*?
*Process management:* Application of knowledge, skills, tools,
What are the 2 techniques, and systems to define, visualize, measure, control, report,
key elements? and improve processes with the goal to meet customer requirements
eflciently. Enables firms to achieve desired levels of customer service
3. What is (low cost, quality, responsiveness)
*lean
production* *Key elements:* Lean production and six sigma
?
*Lean production:* Refers to the operation philosophy of waste
reduction and value enhancement of the Toyota Production System
(TPS) in its entirety
-Waste reduction
-Lean supply chain relationships
-Lean layouts (visual)
4. What are the 7
types of -Inventory and setup time reductions
*waste* that -Small batch scheduling
lean produc- -Continuous improvement
-Workforce empowerment
*unnecessary Transportation:* Double or triple movement of materials
, SCM 301 - Exam 3 questions and answers graded A+ 2025/2026
due to poor layouts, lack
of coordination, and
workplace organization
, SCM 301 - Exam 3 questions and answers graded A+ 2025/2026
tion tries to *excess Inventory:* Due to large lot sizes, obsolete items, poor forecasts, or
elim- inate?
improper production planning
*excess Motion:* Wasted movements of people or extra walking to get
materials
*Waiting time:* Operators and machines waiting for parts or work to
arrive from suppliers or other operations
*Overproduction:* Producing more than demand
*Over processing:* Poor design or inadequate maintenance or
processes requir- ing additional labor or machine time
*Defects/rework:*Use of materials, labor, and capacity for production of
defects, sorting our bad parts or warranty costs with customers
TIM WOOD
5. What are the 5 S's 1. Sort (organize)
of *waste reduc- 2. Set in order (tidiness)
tion*?
3. Sweep (cleaning)
4. Standardize (cleanliness, simplify processes)
5. Self-discipline (sustain and maintain)
6. Inventory and
-Excess inventory is a waste
setup time reduc- - Reducing inventory levels causes production problems
tion -Once problems are detected, they can be solved.
-The end result is a smoother running organization
with less inventory investment.
, SCM 301 - Exam 3 questions and answers graded A+ 2025/2026
7. What is the *Kan- Lean production - small batch scheduling
ban system*?
-Pull production system
-Physical control system (visual in nature)
-Composed of cards and containers
*Process:*
-Authorizes production and controls materials movement
-Work centers generate production orders for previous work centers
-As parts are used, empty containers with production authorization are
returned to the work center
-Production fills up the container and is sent to the downstream work
center
*Objectives:*
-Reduce time it takes to circulate a container (machine setup time, run
time, wait time, transit time)
8. Small vs -Reduce the number of containers and number of parts in each
Large Lots
container
9. What is
*work- force
commit-
ment*?
What is *con-
*Workforce commitment:* Managers must support lean production
by providing subordinates with the skills, tools, time, and other
necessary resources to identify problems and implement solutions
