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Thomas, the head of the marketing department in an organization, has structured his department in
such a way that the roles and responsibilities of his workers are loosely defined. Moreover, he does not
exert too much control over his workers and encourages two-way communication. His workers tend to
be highly satisfied with their jobs when compared to those in the finance department, headed by John
who exerts more control. From this scenario, it can be inferred that Thomas has adopted a _____
mechanism for coordinating. ✔✔ - Behavioristic
Moonbow, Inc., has a highly formalized structure with extensive rules, procedures, policies, and
instructions. Positions are arranged hierarchically with top management dictating the direction and
activity of the organization while lower-level managers and employees follow orders. The fundamental
mechanism of monitoring involves close personal surveillance of subordinates by superiors. Moonbow,
Inc., has adopted a _____ approach to organizational control. ✔✔ - Bureaucratic
The Tidwell Company has a production department, a marketing department, a sales department, and
an accounting department. The sales department is headed by the VP of sales and manages the
department in a hierarchical manner. Employees are evaluated on achieving departmental goals. The
Tidwell Company has a _____ structure. ✔✔ - Functional
Functional structure ✔✔ - Organizes a firm in terms of the main activities that need to be performed,
such as production, marketing, sales, and accounting
Divisional structure ✔✔ - Groups diverse functions into separate divisions
Matrix structure ✔✔ - Both divisional and functional managers have equal authority in the organization
Network structure ✔✔ - Knowledge workers are organized to work as individual contributors, or to be a
part of a work cluster that provides a certain expertise for the organization
Behaviorists ✔✔ - Those who support a more open organizational structure where roles and
responsibilities are loosely defined
, Organizers ✔✔ - Those who believe that more control is warranted in organizational design to ensure
that jobs are performed satisfactorily and efficiently
Artifacts ✔✔ - Visible cultural elements
Beliefs and Values ✔✔ - Strategies, goals, norms and values
Assumptions ✔✔ - Unconscious, taken for granted beliefs and perceptions
Socialization ✔✔ - The process of understanding how work gets done and how individuals should
interact in an organization
compliance ✔✔ - commitment to the firm based on a fair exchange, such as payment for services
identification ✔✔ - commitment to the firm based on a sense of belonging
internalization ✔✔ - commitment to the firm based on an alignment between the firm's values and the
individual's values
Job Analysis ✔✔ - The process of analyzing information about specific job tasks in order to provide a
more precise job description and define the characteristics of the ideal candidate for the position
performance appraisal ✔✔ - The identification, measurement, and management of individual
performance in organizations
What does SMART goals stand for? ✔✔ Specific, Measurable, Achievable, Relevant, Time-Bound
gain sharing ✔✔ - A team-based compensation structure that rewards teams based on the achievements
of certain metrics associated with productivity, efficiency, or quality