Test bank for operations and supply chain management 16th edition by f robert jacobs

TEST BANK FOR
r r


Operations and Supply Chain Management 16th Edition By F. Robert Jacobs
r r r r r r r r r r


Chapterr1-22


Chapter 01 Test Bank Static
r r r r




1. Efficiencyrmeansrdoingrtherrightrthingsrtorcreaterthermostrvaluerforrthercompany.

FALSE

Efficiencyrmeansrdoingrsomethingratrtherlowestrpossiblercost.

2. Effectivenessrmeansrdoingrtherrightrthingsrtorcreaterthermostrvaluerforrthercompany.

TRUE

Effectivenessrmeansrdoingrtherrightrthingsrtorcreaterthermostrvaluerforrthercompany.

AACSB:rAnalyticalrThinking
Blooms:rRememberr
Difficulty:r1rEasy
LearningrObjective:r01-
04rEvaluatertherefficiencyrofrarfirm.rTopic:r
Efficiency,rEffectiveness,randrValue

3. Ardoctorrcompletesrarsurgicalrprocedureronrarpatientrwithoutrerror.rTherpatientrdiesranyway.rInroperationsrmanagementrterms,rwercoul
drreferrtorthisrdoctorrasrbeingrefficientrbutrnotreffective.

TRUE

Efficiencyrmeansrdoingrsomethingratrtherlowestrpossiblercost.rEffectivenessrmeansrdoingrtherrightrthingsrtorcreaterthermostrvalue.rTherdoct
orrperformedrthersurgeryrwithoutrerror.rBecausertherpatientrdied,rnorvaluerwasrcreated.

AACSB:rAnalyticalrThinking
Blooms:rAnalyzer
Difficulty:r2rMedium
LearningrObjective:r01-
04rEvaluatertherefficiencyrofrarfirm.rTopic:r
Efficiency,rEffectiveness,randrValue

4. Arworkerrcanrberefficientrwithoutrbeingreffective.

TRUE

Efficiencyrmeansrdoingrsomethingratrtherlowestrpossiblercost.rEffectivenessrmeansrdoingrtherrightrthingsrtorcreaterthermostrvalue.rTheserar
erdifferentrthings.

AACSB:rAnalyticalrThinkingr
Blooms:rUnderstandr
Difficulty:r2rMedium
LearningrObjective:r01-
04rEvaluatertherefficiencyrofrarfirm.rTopic:r
Efficiency,rEffectiveness,randrValue


1-1
Copyrightr©2021rMcGraw-HillrEducation.rAllrrightsrreserved.rNorreproductionrorrdistributionrwithoutrtherpriorrwrittenrconsentrofrMcGraw-
HillrEducation.

,5. Arprocessrcanrbereffectiverwithoutrbeingrefficient.

TRUE

Often,rmaximizingreffectivenessrandrefficiencyratrthersamertimercreatesrconflictrbetweenrthertworgoals.r"Beingrefficient"ratrthercustomerrs
ervicercounterratrarlocalrstorerorrbankrmeansrusingrther fewestrnumberrofrclerksrpossibleratrthercounter.rBeingreffective,rthough,rmeansrmini
mizingrtheramountrofrtimercustomersrneedrtorwaitrinrline.

AACSB:rAnalyticalrThinkingr
Blooms:rUnderstandr
Difficulty:r2rMedium
LearningrObjective:r01-
04rEvaluatertherefficiencyrofrarfirm.rTopic:r
Efficiency,rEffectiveness,randrValue

6. Operationsrandrsupplyrchainrmanagementrisrdefinedrasrtherdesign,roperation,randrimprovementrofrthersystemsrthatrcreaterandrdeli
verrtherfirm'srprimaryrproductsrandrservices.

TRUE

Operationsrandrsupplyrchainrmanagementrisrdefinedrasrtherdesign,roperation,randrimprovementrofrthersystemsrthatrcreaterandrdeliverrther
firm'srprimaryrproductsrandrservices.

AACSB:rAnalyticalrThinking
Blooms:rRememberr
Difficulty:r1rEasy
LearningrObjective:r01-01rIdentifyrtherelementsrofroperationsrandrsupplyrchainrmanagement.r(OSCM)
Topic:rWhatrIsrOperationsrandrSupplyrChainrManagement?

7. Thertermr"value"rrefersrtortherrelationshiprbetweenrqualityrandrtherpricerpaidrbyrtherconsumer.

TRUE

Relatedrtorefficiencyrandreffectivenessrisrtherconceptrofrvalue,rwhichrcanrbermetaphoricallyrdefinedrasrqualityrdividedrbyrprice.

AACSB:rAnalyticalrThinking
Blooms:rRememberr
Difficulty:r1rEasy
LearningrObjective:r01-
04rEvaluatertherefficiencyrofrarfirm.rTopic:r
Efficiency,rEffectiveness,randrValue

8. Attemptingrtorbalancertherdesirertorefficientlyruserresourcesrwhilerprovidingrarhighlyreffectiverservicermayrcreaterconflictrbetweenrther
tworgoals.

TRUE

Oftenrmaximizingreffectivenessrandrefficiencyratrthersamertimercreatesrconflictrbetweenrthertworgoals.

AACSB:rAnalyticalrThinking
Blooms:rAnalyzer
Difficulty:r1rEasy
LearningrObjective:r01-
04rEvaluatertherefficiencyrofrarfirm.rTopic:r
Efficiency,rEffectiveness,randrValue




1-2
Copyrightr©2021rMcGraw-HillrEducation.rAllrrightsrreserved.rNorreproductionrorrdistributionrwithoutrtherpriorrwrittenrconsentrofrMcGraw-
HillrEducation.

,9. Centralrtortherconceptrofroperationsrstrategyrarerthernotionsrofroperationsrfocusrandrtrade-offs.

TRUE

Centralrtorthisrthinkingrwasrthernotionrofrfactoryrfocusrandrmanufacturingrtrade-
offs.rBecauserarfactoryrcannotrexcelronrallrperformancermeasures,ritsrmanagementrmustrdeviserarfocusedrstrategy,rtorperformrarlimitedrse
trofrtasksrextremelyrwell.rThisrrequiresrtrade-offs.

AACSB:rAnalyticalrThinking
Blooms:rRememberr
Difficulty:r1rEasy
LearningrObjective:r01-03rRecognizerthermajorrconceptsrthatrdefinertheroperationsrandrsupplyrchainrmanagementrfield.
Topic:rHistoricalrDevelopmentrofrOperationsrandrSupplyrChainrManagement

10. OSCMrisrconcernedrwithrmanagementrofrthertrickiestrpartsrofrthersystemrthatr producesrargoodrorrdeliversrarservice.

FALSE

OSCMrisrconcernedrwithrthermanagementrofrtherentirersystemrthatrproducesrargoodrorrdeliversrarservice.

AACSB:rAnalyticalrThinking
Blooms:rRememberr
Difficulty:r1rEasy
LearningrObjective:r01-01rIdentifyrtherelementsrofroperationsrandrsupplyrchainrmanagementr(OSCM).
Topic:rWhatrIsrOperationsrandrSupplyrChainrManagement?

11. OSCMrisrarfunctionalrfieldrofrbusinessrwithrclearrlinermanagementrresponsibilities.

TRUE

OSCMrisrarfunctionalrfieldrofrbusinessrwithrclearrlinermanagementrresponsibilities.

AACSB:rAnalyticalrThinking
Blooms:rRememberr
Difficulty:r1rEasy
LearningrObjective:r01-02rKnowrtherpotentialrcareerropportunitiesrinroperationsrandrsupplyrchainrmanagement.
Topic:rWhatrIsrOperationsrandrSupplyrChainrManagement?

12. Thersupplyrnetworkrcanrberthoughtrofrasrarpipelinerthroughrwhichrcash,rmaterial,randrinformationrflow.

FALSE

Thinkrofrthersupplyrnetworkrasrarpipelinerthroughrwhichrmaterialrandrinformationr flow.

AACSB:rAnalyticalrThinkingr
Blooms:rUnderstandr
Difficulty:r1rEasy
LearningrObjective:r01-01rIdentifyrtherelementsrofroperationsrandrsupplyrchainrmanagementr(OSCM).
Topic:rWhatrIsrOperationsrandrSupplyrChainrManagement?

13. Supplyrnetworksrcannotrberconstructedrforreveryrproductrorrservice.

FALSE

Networksrsuchrasrthisrcanrberconstructedrforranyrproductrorrservice.

AACSB:rAnalyticalrThinkingr
Blooms:rUnderstandr
Difficulty:r1rEasy
LearningrObjective:r01-01rIdentifyrtherelementsrofroperationsrandrsupplyrchainrmanagementr(OSCM).
Topic:rWhatrIsrOperationsrandrSupplyrChainrManagement?


1-3
Copyrightr©2021rMcGraw-HillrEducation.rAllrrightsrreserved.rNorreproductionrorrdistributionrwithoutrtherpriorrwrittenrconsentrofrMcGraw-
HillrEducation.

, 14. "Operations"rrefersrtormanufacturingrandrservicerprocessesrusedrtortransformrresourcesremployedrbyrarfirmrintorproductsrdesiredrbyr
customers.

TRUE

Operationsrrefersrtormanufacturing,rservice,randrhealthrcarerprocessesrthatrarerusedrtortransformrtherresourcesremployedrbyrarfirmrintorprodu
ctsrdesiredrbyrcustomers.

AACSB:rAnalyticalrThinking
Blooms:rRememberr
Difficulty:r1rEasy
LearningrObjective:r01-01rIdentifyrtherelementsrofroperationsrandrsupplyrchainrmanagementr(OSCM).
Topic:rWhatrIsrOperationsrandrSupplyrChainrManagement?


15. "Supplyrchain"rrefersrtorprocessesrthatrmoverinformationrandrmaterialrtorandrfromrthermanufacturingrandrservicerprocessesrofrtherfir
m.

TRUE

Supplyrchainrrefersrtorprocessesrthatrmoverinformationrandrmaterialrtorandrfromrthermanufacturingrandrservicerprocessesrofrtherfirm.

AACSB:rAnalyticalrThinking
Blooms:rRememberr
Difficulty:r1rEasy
LearningrObjective:r01-01rIdentifyrtherelementsrofroperationsrandrsupplyrchainrmanagementr(OSCM).
Topic:rWhatrIsrOperationsrandrSupplyrChainrManagement?


16. "Supplyrchain"rincludesronlyrinboundrfreightrandrinventory.

FALSE

Supplyrchainrrefersrtorprocessesrthatrmoverinformationrandrmaterialrtorandrfromrthermanufacturingrandrservicerprocessesrofrtherfirm.

AACSB:rAnalyticalrThinkingr
Blooms:rUnderstandr
Difficulty:r2rMedium
LearningrObjective:r01-01rIdentifyrtherelementsrofroperationsrandrsupplyrchainrmanagementr(OSCM).
Topic:rWhatrIsrOperationsrandrSupplyrChainrManagement?


17. Itrisrcriticalrthatrarsustainablerstrategyrmeetrtherneedsrofrshareholdersrandremployeesrfirst,randrthenrfocusronrpreservingrtherenvi
ronment.

FALSE

Arsustainablerstrategyrthatrmeetsrtherneedsrofrshareholdersrandremployeesrwhilerpreservingrtherenvironmentrisrcritical.

AACSB:rAnalyticalrThinkingr
Blooms:rUnderstandr
Difficulty:r2rMedium
LearningrObjective:r01-01rIdentifyrtherelementsrofroperationsrandrsupplyrchainrmanagementr(OSCM).
Topic:rWhatrIsrOperationsrandrSupplyrChainrManagement?




1-4
Copyrightr©2021rMcGraw-HillrEducation.rAllrrightsrreserved.rNorreproductionrorrdistributionrwithoutrtherpriorrwrittenrconsentrofrMcGraw-
HillrEducation.