QUESTIONS & 100% CORRECT
ANSWERS
Human Resources - ANS-major challenge in an organization
human capital - ANS-what you know - education, experience, skills
social capital - ANS-who you know - networks, connections, friends
positive psychological capital - ANS-who you are in terms of confidence, hope, optimism, resiliency, and
who you become
firms in 1995 and 2005 did what? - ANS-prominent initiatives were restructuring (downsizing), cost
reduction programs, globalizing supply chains, creating shared services and Lean Six Sigma (almost
perfect) quality programs
What is Gallup World Poll? - ANS-a representative sample of the population of over 100 countries
paradigm comes from the Greek paradeigma - ANS-which translates as "model, pattern, or example
paradigm is now used to mean what? - ANS-a broad model, a framework, a way of thinking, or a scheme
to understand reality
in the words of popular futurist, Joel Barker what does paradigm establish? - ANS-written or unwritten
rules, defines the boundaries, and tells one how to write behave within the boundaries to be successful
James Brian Quinn offers the "intelligent paradigm" which has what type of organization? - ANS-"the
organization of enterprises and effective strategies will depend more on development and deployment
of intellectual resources than on the management of physical assets.
paradigm effect - ANS-a situation arises in which those in the existing paradigm may not even see the
changes that are occurring, let alone reason and draw logical inferences and perceptions about the
changes
management has what 3 major dimensions - ANS-technical, conceptual, and human