©JASONMcCONNELL 2024/2025 ALL RIGHTS RESERVED 1/28/2025.
Chapter 13 Test bank, Chapter 14 Test Bank
Exam Questions With Correct Answers
100% Verified.
T or F
Motivation is the set of forces that initiates, directs, and makes people persist in their efforts to
accomplish a goal. - Answer✔T
T or F
According to some industrial psychologists, Performance = Motivation × Ability. - Answer✔F
T or F
According to industrial psychology, job performance is an additive function of motivation,
ability, and situational constraints. - Answer✔F
T or F
Needs are defined in the text as the physical requirements that must be met to ensure survival.
- Answer✔F
T or F
The use of need-satisfaction theories to determine what motivates employees is not a
straightforward task because different theories have identified different needs categories. -
Answer✔T
T or F
1|Page
, ©JASONMcCONNELL 2024/2025 ALL RIGHTS RESERVED 1/28/2025.
According to McClelland's Learned Needs Theory, people are motivated by a need for power,
achievement, and affiliation. - Answer✔T
T or F
Once lower-order needs are satisfied, it is difficult to predict which higher-order needs will
motivate behavior. - Answer✔T
T or F
An intrinsic reward is a reward associated with performing a task or activity for its own sake. -
Answer✔T
T or F
The attractive power of pay and benefits as a reward to motivate workers is strong from
recruitment to retirement, declines over time, and is typically only strong during the early
phases of a career. - Answer✔F
T or F
The basic components of equity theory are outcomes, instrumentality, and valence. -
Answer✔F
T or F
The two kinds of inequity are underreward and overreward. - Answer✔T
T or F
Overreward frequently causes inequity. - Answer✔F
T or F
In general, extrinsic rewards are more important to workers than intrinsic rewards. - Answer✔F
2|Page
, ©JASONMcCONNELL 2024/2025 ALL RIGHTS RESERVED 1/28/2025.
T or F
Distributive justice refers to the perceived fairness of the process used to make reward
allocation decisions. - Answer✔F
T or F
Expectancy theory describes motivation as a primarily unconscious process. - Answer✔F
T or F
According to expectancy theory, instrumentality is strong when employees believe that
improved performance will lead to better and more rewards. - Answer✔T
T or F
The four kinds of reinforcement contingencies are positive reinforcement, negative
reinforcement, punishment, and extinction - Answer✔T
T or F
Both negative reinforcement and punishment weaken behavior (i.e., decrease its frequency). -
Answer✔F
T or F
According to equity theory, it is objective reality rather than employee perceptions that
determines employee motivation - Answer✔F
T or F
Punishment is also called avoidance learning. - Answer✔F
T or F
3|Page
, ©JASONMcCONNELL 2024/2025 ALL RIGHTS RESERVED 1/28/2025.
For punishment to work, the punishment must be strong enough to stop the undesired
behavior and must be administered objectively, impersonally, consistently and contingently,
and quickly. - Answer✔T
T or F
Goal specificity is the extent to which a goal is hard or challenging to accomplish. - Answer✔F
T or F
One of the simplest, most effective ways to motivate workers is to give them specific,
challenging goals that they accept. - Answer✔T
T or F
Rationalizing or distorting outcomes may be used when other ways to restore equity aren't
available. - Answer✔T
T or F
For goal-setting theory to motivate employees, managers must provide frequent, specific,
performance-related feedback. - Answer✔T
According to the text, ____ is the set of forces that initiates, directs, and makes people persist
in their efforts to accomplish a goal.
a.
attitude
b.
self-management
c.
persistence
d.
motivation
e.
compliance - Answer✔D
4|Page
Chapter 13 Test bank, Chapter 14 Test Bank
Exam Questions With Correct Answers
100% Verified.
T or F
Motivation is the set of forces that initiates, directs, and makes people persist in their efforts to
accomplish a goal. - Answer✔T
T or F
According to some industrial psychologists, Performance = Motivation × Ability. - Answer✔F
T or F
According to industrial psychology, job performance is an additive function of motivation,
ability, and situational constraints. - Answer✔F
T or F
Needs are defined in the text as the physical requirements that must be met to ensure survival.
- Answer✔F
T or F
The use of need-satisfaction theories to determine what motivates employees is not a
straightforward task because different theories have identified different needs categories. -
Answer✔T
T or F
1|Page
, ©JASONMcCONNELL 2024/2025 ALL RIGHTS RESERVED 1/28/2025.
According to McClelland's Learned Needs Theory, people are motivated by a need for power,
achievement, and affiliation. - Answer✔T
T or F
Once lower-order needs are satisfied, it is difficult to predict which higher-order needs will
motivate behavior. - Answer✔T
T or F
An intrinsic reward is a reward associated with performing a task or activity for its own sake. -
Answer✔T
T or F
The attractive power of pay and benefits as a reward to motivate workers is strong from
recruitment to retirement, declines over time, and is typically only strong during the early
phases of a career. - Answer✔F
T or F
The basic components of equity theory are outcomes, instrumentality, and valence. -
Answer✔F
T or F
The two kinds of inequity are underreward and overreward. - Answer✔T
T or F
Overreward frequently causes inequity. - Answer✔F
T or F
In general, extrinsic rewards are more important to workers than intrinsic rewards. - Answer✔F
2|Page
, ©JASONMcCONNELL 2024/2025 ALL RIGHTS RESERVED 1/28/2025.
T or F
Distributive justice refers to the perceived fairness of the process used to make reward
allocation decisions. - Answer✔F
T or F
Expectancy theory describes motivation as a primarily unconscious process. - Answer✔F
T or F
According to expectancy theory, instrumentality is strong when employees believe that
improved performance will lead to better and more rewards. - Answer✔T
T or F
The four kinds of reinforcement contingencies are positive reinforcement, negative
reinforcement, punishment, and extinction - Answer✔T
T or F
Both negative reinforcement and punishment weaken behavior (i.e., decrease its frequency). -
Answer✔F
T or F
According to equity theory, it is objective reality rather than employee perceptions that
determines employee motivation - Answer✔F
T or F
Punishment is also called avoidance learning. - Answer✔F
T or F
3|Page
, ©JASONMcCONNELL 2024/2025 ALL RIGHTS RESERVED 1/28/2025.
For punishment to work, the punishment must be strong enough to stop the undesired
behavior and must be administered objectively, impersonally, consistently and contingently,
and quickly. - Answer✔T
T or F
Goal specificity is the extent to which a goal is hard or challenging to accomplish. - Answer✔F
T or F
One of the simplest, most effective ways to motivate workers is to give them specific,
challenging goals that they accept. - Answer✔T
T or F
Rationalizing or distorting outcomes may be used when other ways to restore equity aren't
available. - Answer✔T
T or F
For goal-setting theory to motivate employees, managers must provide frequent, specific,
performance-related feedback. - Answer✔T
According to the text, ____ is the set of forces that initiates, directs, and makes people persist
in their efforts to accomplish a goal.
a.
attitude
b.
self-management
c.
persistence
d.
motivation
e.
compliance - Answer✔D
4|Page
