TEST BANK OPERATIONS MANAGEMENT STEVENSON 11TH EDITION CHAPTER 1-19

TEST BANK for Operations Management,
B B B B




14th Edition by WilliamJ Stevenson
B B B B B




Chapters 1 - 19
B B B

,Table of Contents
B B




Chapter 01 Introduction to Operations Management
B B B B B




Chapter 02 Competitiveness, Strategy, and
B B B B B




ProductivityChapter 03 Forecasting
B B B B




Chapter04 Product and Service
B B B B




DesignChapter 04S Reliability
B B B B




Chapter 05 Strategic CapacityPlanning for Products and
B B B B B B B




ServicesChapter 05S Decision Theory
B B B B B




Chapter 06 Process Selection and Facility
B B B B B




LayoutChapter 07 Work Design and Measurement
B B B B B B B




Chapter 07S Learning Curves
B B B B




Chapter08 Location Planningand
B B B B




AnalysisChapter 08S The Transportation
B B B B B




Model Chapter 09 Management of Quality
B B B B B B




Chapter 10 QualityControl
B B B B




Chapter 10S Acceptance Sampling
B B B




Chapter11 Aggregate Planning and Master
B B B B B




SchedulingChapter 12 MRP and ERP
B B B B B B




Chapter 13 Inventory Management
B B B




Chapter14 JIT and Lean
B B B B B




OperationsChapter 14S Maintenance
B B B B




Chapter15 SupplyChainB B B




ManagementChapter 16 Scheduling
B B B B




Chapter 17 Project Management
B B B

, Chapter18 Management of Waiting B B B B




LinesChapter 19 Linear Programming
B B B B B




Chapter01 Introduction toOperationsManagement B B B B B




Student:


1. Operations managers are responsible for assessing consumer wants and needs and selling
B B B B B B B B B B B




andpromoting the organization's goods or services.
B B B B B B B




True False



2. Often, the collective success or failure of companies' operations functions will impact
B B B B B B B B B B B




theabilityof a nation to compete with other nations.
B B B B B B B B B B




True False



3. Companies are either producing goods or delivering services. This means that onlyone of thetwo
B B B B B B B B B B B B B B B




types of operations management strategies are used.
B B B B B B B




True False



4. Operations, marketing, and finance function independently of each other in
B B B B B B B B B




mostorganizations.
B B




True False



5. The greater the degree of customer involvement, the more challenging the design
B B B B B B B B B B B




andmanagement of operations.
B B B B




True False

, 6. Goods producing organizations are not involved in service
B B B B B B B




activities.True
B False B




7. Service operations require additional inventory because of the unpredictabilityof
B B B B B B B B B




consumerdemand.
B B




True False



8. The value of outputs is measured by the prices customers are willing to pay for goods
B B B B B B B B B B B B B B B




orservices.
B B




True False



9. The use of models will guarantee the best possible
B B B B B B B B




decisions.True
B False B




10. People who work in the field of operations should have skills that include both knowledgeand
B B B B B B B B B B B B B B B




people skills.
B B




True False



11. Assemblylines achieved productivitybut at the expense of standard of living.True
B B B B B B B B B B B B




False



12. The operations manager has primaryresponsibilityfor making operations system
B B B B B B B B B




designdecisions, such as system capacity and location of facilities.
B B B B B B B B B B




True False



13. The word "technology" is used onlyto refer to "information technology".
B B B B B B B B B B




True False