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NTINGALLCHAPTERSCOVEREDEXAM20
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24WITHA+GRADED QUESTIONSBYEXP
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ERTS |REALTEST!!! j j j
MultiplejChoicejQuestions
1. Whyjisjoperationsjmanagement jajmorejencompassingjtermjthanjproductionjma
nagement?
A. Operationsjmanagement jisjconcerned jwithjmultiplejproductsjand jservices
B. Operationsjmanagement jrefersjtojservicejasjwelljasjmanufacturingjorganizations
C. Operationsjmanagement jisjbroaderjincludingjthejfinancingjand jmarketingjfunctionsjD.jOp
erationsjmanagement jmakesjusejof jthejtoolsjof jquantitativejanalysisjand jcomputerjsystems
Difficulty: jModerate
2. Whichjof jthejfollowingjfunctionsjisjresponsiblejforjthejactualjmovement jof jgoodsjand
/orjservicesjacrossjorganizations?
A. Logistics
B. Operations
C. Purchasing
D. Nonejof jthese
Difficulty: jEasy
1-1
,Chapterj01 j-jThejOperationsjFunction
3. Approximately,jwhat jpercentagejof jthejAmericanjworkforcejworksjinjservicejind
ustries?
A. 20%
B. 40%
C. 80%
D. 90%
Difficulty: jModerate
4. Thejfourjdecisionjareasjinjoperationsjmanagement jare:
A. Planning,jtechnology,jinventory,jand jcontrol
B. Process,jquality,jcapacity,jand jinventory
C. Process,jquality,jtechnology,jand jcapacity
D. Nonejof jthese
Difficulty: jEasy
5. Ajproductivejsystemsjapproach:
A. Viewsjoperationsjasjajseparatejorganizationaljfunction
B. Must jprovidejfeedbackjinformationjforjcontroljof jprocessjinputsjand jtechnology
C. Isjof jlimited jusejinjservicejorganizations
D. Disregardsjhumanjand jsocialjconcerns
Difficulty: jHard
6. Capacityjdecisions:
A. Includejstaffingjand jscheduling
B. Includejinventoryjcontrol
C. Includejdefiningjproduct jspecifications
D. Nonejof jthese
Difficulty: jModerate
,7. Inventoryjdecisionsjinvolve:
A. Determiningjwhat jtojorder,jhow jmuchjtojorder,jand jwhenjtojorder
B. Trackingjthejflow jof jmaterials
C. Managingjthejfinished jgoodsjinventories
D. Alljof jthese
Difficulty: jEasy
8. Thejcontemporaryjoperationsjthemesjsignifyjthat:
A. Morejemphasisjshould jbejplaced jonjmanufacturingjthanjonjservicejindustries
B. Everyjoperationjshould jbejexternallyjdirected jtojmeet jthejcustomers'jrequirements
C. Operationsjdecisionsjshould jprecedejdecisionsjinjotherjfunctionsjinjanjorganization
D. Tojbejcompetitive,jstrategiesjforjoperationsjshould jexcludejbroaderjsupplyjchainjissues
Difficulty: jHard
9. Thejessencejof joperationsjmanagement jcanjbejdescribed jby:
A. Process,jcapacity,jand jpeople
B. Decisions,jfunction,jand jprocess
C. Planning,jcontrol,jand jorganization
D. Integrated jplanningjand jcontrol
Difficulty: jModerate
10. Whichjof jthejfollowingjisjnot jajcontemporaryjthemejinjoperations?
A. Globalizationjof jOperations
B. LeanjOperations
C. QualityjTeams
D. EnvironmentaljConcernsjand jSustainability
1-3
, Chapterj01 j-jThejOperationsjFunction
Difficulty: jHard
11. Thejthreejprimaryjfunctionsjthat jexist jinjmost jbusinessjorganizationsjare:
A. Operations,jaccounting,jand jfinance
B. Operations,jproduction,jand jfinance
C. Production,jmarketing,jand jhumanjresources
D. Operations,jfinance,jand jmarketing
Difficulty: jModerate
12. Thejthreejmajorjfunctionsjof jbusinessjorganizations:
A. Arejmutuallyjexclusive
B. Functionjindependentlyjof jeachjother
C. Interfacejwithjeachjother
D. Dojnot jinterfacejwithjeachjother
Difficulty: jEasy
13. Whichjonejof jthejfollowingjwould jnotjgenerallyjbejclassified jasjanjinput jinjajuniv
ersityjsystem?
A. Staff
B. Facilities
C. Knowledge
D. Research
Difficulty: jHard
14. Thejfourjmajorjdecisionjresponsibilitiesjof joperationsjmanagement jare:
A. Process,jquality,jcapacity,jand jhumanjresources
B. Process,jquality,jhumanjresources,jand jinventory
C. Quality,jinventory,jhumanjresources,jand jcapacity
D. Process,jcapacity,jquality,jand jinventory