Explain the communication process. ANSWER: The communication process is
how people share information.
-Active listening, paraphrasing, empathic listening, asking closed-ended and
open-ended questions, focusing, and clarifying are some communication
techniques.
Explain verbal communication. Use plain, everyday language in your response.
-speak slowly, clearly, and with clarity.
Make use of visual cues
-manage voice volume and tone
ANSWER: Explain nonverbal communication that doesn't use words.
-body language is used to convey messages.
Enumerate typical defence strategies. ANSWER: Denial is the inability to
accept reality.
-Displacement: the projection of emotions onto another individual or object
-Imagining: using imagination as a means of escape
-Aggressive-passiveness
-Prediction
-Justification
In what ways might defense mechanisms obstruct clear communication? In the
short term, denial can be effective.
Over time, it could result in poor lifestyle choices and hinder the adoption of
health education.
What are the communication barriers? A response that interrupts
-responding to your own inquiries
-offering guidance
, Reducing issues
-not paying attention
What are some strategies for communicating effectively? ANSWER: Posing
open-ended inquiries
-posing closed-ended inquiries
-DIPPS
ANSWER: Describe how messages can be misunderstood. Slang and acronyms
are utilized.
To resolve this:
-use careful word choice
-use plain, everyday language
-reduce the volume of your speech
-ascertain a comprehension
-don't act like you comprehend
Explain how to deal with a client who is upset. ANSWER: Don't pass judgment
on the client.
-react silently
Recognize their emotions
-avoid arguing with the customer.
Why is communication that is assertive important? ANSWER - When speaking
assertively, a speaker expresses their viewpoint in order to make sure that
demands are satisfied.
-An assertive individual defends their rights while honoring those of others.
How do you describe duties and procedures to clients? ANSWER - reassured
the client
-start with baby steps.
-start with simple actions
-pay attention and observe
-allow the customer to dictate the pace.
-offer assistance and motivation
What are pathogens? ANSWER microorganisms that have the potential to cause
disease or infection
how people share information.
-Active listening, paraphrasing, empathic listening, asking closed-ended and
open-ended questions, focusing, and clarifying are some communication
techniques.
Explain verbal communication. Use plain, everyday language in your response.
-speak slowly, clearly, and with clarity.
Make use of visual cues
-manage voice volume and tone
ANSWER: Explain nonverbal communication that doesn't use words.
-body language is used to convey messages.
Enumerate typical defence strategies. ANSWER: Denial is the inability to
accept reality.
-Displacement: the projection of emotions onto another individual or object
-Imagining: using imagination as a means of escape
-Aggressive-passiveness
-Prediction
-Justification
In what ways might defense mechanisms obstruct clear communication? In the
short term, denial can be effective.
Over time, it could result in poor lifestyle choices and hinder the adoption of
health education.
What are the communication barriers? A response that interrupts
-responding to your own inquiries
-offering guidance
, Reducing issues
-not paying attention
What are some strategies for communicating effectively? ANSWER: Posing
open-ended inquiries
-posing closed-ended inquiries
-DIPPS
ANSWER: Describe how messages can be misunderstood. Slang and acronyms
are utilized.
To resolve this:
-use careful word choice
-use plain, everyday language
-reduce the volume of your speech
-ascertain a comprehension
-don't act like you comprehend
Explain how to deal with a client who is upset. ANSWER: Don't pass judgment
on the client.
-react silently
Recognize their emotions
-avoid arguing with the customer.
Why is communication that is assertive important? ANSWER - When speaking
assertively, a speaker expresses their viewpoint in order to make sure that
demands are satisfied.
-An assertive individual defends their rights while honoring those of others.
How do you describe duties and procedures to clients? ANSWER - reassured
the client
-start with baby steps.
-start with simple actions
-pay attention and observe
-allow the customer to dictate the pace.
-offer assistance and motivation
What are pathogens? ANSWER microorganisms that have the potential to cause
disease or infection
