BPMN TEST 1 QUESTIONS WITH
100% CORRECT ANSWERS
Collection of related events, activities and decisions, that involve several actors
and resources, and that collectively lead to an outcome that is of value to an
organization or its customers.
Examples:
•Order-to-Cash
•Procure-to-Pay
•Application-to-Approval
•Claim-to-Settlement
•Fault-to-Resolution (Issue-to-Resolution) - ANSWER what is a business
process?
positive outcomes __________ _______________ - ANSWER deliver value
negative outcomes _____________ _______________ - ANSWER reduce
value
BPM: What is it? - ANSWER Body of principles, methods and tools to design,
analyze, execute and monitor business processes In this course, we will focus on
BPM based on process models
levels of BPM process identification/architecture - ANSWER lvl1: process
landscape
, lvl2: abstract process models
lvl3: detailed process models (BPMN)
process stakeholders - ANSWER process owner
primary process participants
secondary process participants
process owner - ANSWER responsible for the effective and efficient operation
of the process being modeled
primary process participants - ANSWER i.e. those who are directly involved
in the execution of the process under analysis
secondary process participants - ANSWER i.e. those who are directly involved
in the execution of the preceding or succeeding processes
BPMN elements - ANSWER event (circles)
task (squares)
flow (arrows)
gateway (diamond)
activities - ANSWER are verbs->adjective->noun
should be 5 words or less
and
events - ANSWER adjective->noun->verb(present tense)
as short as possible
100% CORRECT ANSWERS
Collection of related events, activities and decisions, that involve several actors
and resources, and that collectively lead to an outcome that is of value to an
organization or its customers.
Examples:
•Order-to-Cash
•Procure-to-Pay
•Application-to-Approval
•Claim-to-Settlement
•Fault-to-Resolution (Issue-to-Resolution) - ANSWER what is a business
process?
positive outcomes __________ _______________ - ANSWER deliver value
negative outcomes _____________ _______________ - ANSWER reduce
value
BPM: What is it? - ANSWER Body of principles, methods and tools to design,
analyze, execute and monitor business processes In this course, we will focus on
BPM based on process models
levels of BPM process identification/architecture - ANSWER lvl1: process
landscape
, lvl2: abstract process models
lvl3: detailed process models (BPMN)
process stakeholders - ANSWER process owner
primary process participants
secondary process participants
process owner - ANSWER responsible for the effective and efficient operation
of the process being modeled
primary process participants - ANSWER i.e. those who are directly involved
in the execution of the process under analysis
secondary process participants - ANSWER i.e. those who are directly involved
in the execution of the preceding or succeeding processes
BPMN elements - ANSWER event (circles)
task (squares)
flow (arrows)
gateway (diamond)
activities - ANSWER are verbs->adjective->noun
should be 5 words or less
and
events - ANSWER adjective->noun->verb(present tense)
as short as possible