QUESTIONS (IDENTIFYING
OPPORTUNITIES AND SOLUTIONS)
WITH ACTUAL ANSWERS!!
1 of 30
Term
Explain two steps that organizations can take to improve cultural
proficiency to better serve a diverse patient base.
Give this one a try later!
Provide a plastic crucifix and allow the patient to wear it during the procedure.
, - Providing cultural awareness training to staff
- Offering onsite interpreters and multilingual publications
Improving cultural proficiency is an ongoing effort in healthcare.
One step that organizations can take to improve cultural
proficiency to better serve a diverse patient base is to educate
doctors about cultural proficiency at
earlier stages within their careers, as residents and medical students.
Another step would be to incorporate training opportunities
into national meetings so that even established physicians can
increase awareness and establish effective practices to treat
diverse populations.
Managers can emphasize employee culture in the following
three ways: Hiring a diverse group of employees.
Encouraging innovation throughout the organization.
Rewarding and acknowledging creativity and
innovation.
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2 of 30
Term
A hospitalized Asian woman refuses to engage in any way
with healthcare professionals unless family members are
present.
How can the hospital team respond with cultural proficiency?
Give this one a try later!
Ignore the patient's requests Provide written materials in
and proceed with treatment english only
, Solicit advice from a cultural
Ask the patient's family to
broker to determine why
convince her to engage
there is a lack of patient
engagement.
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3 of 30
Term
A Catholic patient insists on wearing a gold crucifix
necklace during an MRI.
Which action supports a policy of cultural competence?
Give this one a try later!
Ask the patient to Suggest that the patient
remove the necklace reschedule the mri for a later
before the mri. date.
Provide a plastic crucifix
and allow the patient to Offer the patient a different type of
wear it jewelry to wear instead.
during the procedure.
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4 of 30
Term