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Exam (elaborations)

CMAA CERTIFICATION QUESTIONS WITH CORRECT ANSWERS 2025

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CMAA CERTIFICATION QUESTIONS WITH CORRECT ANSWERS 2025

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Institution
Cmaa
Course
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Uploaded on
January 24, 2025
Number of pages
7
Written in
2024/2025
Type
Exam (elaborations)
Contains
Questions & answers

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  • cmaa certification questions with correct answers

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CMAA CERTIFICATION QUESTIONS WITH
CORRECT ANSWERS 2025
WhatNshouldNguideNtheNmedicalNofficeNassistantNinNmakingNappointments?N-NCORRECTNANSWERN-
OfficeNpolicy



HowNdoesNaNCMAANhandleNaNlotNofNpeopleN?N-NCORRECTNANSWERN-FilteringNtheirNrequests



KeyNstepNinNschedulingNanNappointmentN-NCORRECTNANSWERN-OfferingNaNtimeN&NdateNtoNtheNpatient



StepsNtoNschedulingNanNappointmentN-NCORRECTNANSWERN-1)NofferNaNchoiceNofNdateN&Ntime

2)NconfirmNdateNandNtimeNbyNrepeatingN

3)NenterNappointmentNintoNmanagementNsoftwareN

4)NfullNoutNappointmentNcard,NifNit'sNinNperson



IfNaNdoctorNisNoutNofNoffice,NwhatNdoNyouNdo?N-NCORRECTNANSWERN-
BlockNoutNtheNtimeNperiodsN&NnoteNtheNreasonNtheNphysicianNisNunavailable



ptN-NCORRECTNANSWERN-EstablishedNpatient



PTN-NCORRECTNANSWERN-physicalNtherapy



NPN-NCORRECTNANSWERN-newNpatient



InNadditionNtoNblockingNoutNprofessionalNtravels,NtheNassistantNmayNarrangeNtheNflightsNandNaccommodati
onsNforNtheNphysicianN-NCORRECTNANSWERN-True



IfNthere'sNaNconcernNwNtheNcurrentNschedulingNsystem,NwhatNdoNyouNdoN?N-NCORRECTNANSWERN-
DiscussNtheNcomplainNwNtheNofficeNmanager

, WaveNSchedulingNSystemN-NCORRECTNANSWERN-
WhenNusingNthisNsystem,NpatientsNareNscheduledNforNtheNfirstNhalfNofNeachNhour,NandNeachNpatientNisNseen
NinNtheNorderNtheyNarrive;NwaitNtimesNvaryN.




OpenNofficeNhoursN-NCORRECTNANSWERN-NoNappointments;NseenNasNtheyNarrive



ModifiedNwaveNschedulingN-NCORRECTNANSWERN-patientsNareNscheduledNatNtheNbeginningNofNeachNhour



groupingNschedulingN-NCORRECTNANSWERN-
theNschedulingNofNsimilarNappointmentsNtogetherNatNaNcertainNtimeNofNdayNorNweekN(blocks)



StreamNschedulingN-NCORRECTNANSWERN-MostNcommonN;NeachNpatientNhasNindividualNappointmentNtime



Double-bookingNsystemN-NCORRECTNANSWERN-
FormNofNwaveNscheduling;NpatientsNareNscheduledNforNtheNsameNtime



ExpectationsNtoNroutineNappointmentsN-NCORRECTNANSWERN-EmergenciesN&NAcuteNIllness



referralN-NCORRECTNANSWERN-AnNauthorizationNforNaNpatientNtoNreceiveNservicesNfromNanotherNpractice



establishedNpatientN-NCORRECTNANSWERN-
aNpatientNwhoNhasNbeenNseenNbyNaNproviderNinNtheNpracticeNinNtheNsameNspecialtyNwithinNthreeNyears



hospitalizationN-NCORRECTNANSWERN-stayNinNhospital



PatientNbillingN-NCORRECTNANSWERN-ResultsNinNmuchNofNtheNincomeNthatNkeepsNtheNpracticeNinNbusiness



BookkeepingN-NCORRECTNANSWERN-KeepsNbilling,Npayment,NandNexpenseNrecordsNcurrent



BankingN-NCORRECTNANSWERN--NtrackingNexpensesN
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