APM 1: Application Portfolio Management (APM) CIS Exam Servicenow Questions And Answers With Verified Solutions 100% Correct!!

APM 1: Application Portfolio
Management (APM) CIS Exam
Servicenow Questions And Answers
With Verified Solutions 100% Correct!!
What is APM and what assistance does it provide an organization?
 Answer: Application Portfolio Management (APM) is a framework for
managing enterprise Business Applications and software-based services.
o Assistance provided:
 Developing a comprehensive understanding of applications
 Identifying redundancy
 Decreasing budget/costs
 Identifying which applications to modernize/upgrade
 Deciding whether to invest, sustain, or replace based on
business needs aligned to organizational goals


What challenges can you address with APM? (5)
 Answer:
1. Redundant applications for similar functions
2. Increasing cost of owning and maintaining applications
3. Increasing demand to upgrade existing applications for new functions
4. Conflict between in-house legacy applications and that of vendors
5. Inadequate performance because of outdated applications


What is the basic plugin for APM?

,  Answer: Application Portfolio Management (com.snc.apm)


What plugins does APM activate if they are not already active (6)?
 Answer:
1. Business Planner [com.snc.apm.business_planner]
2. Demand Core [com.snc.demand_core]
3. Fiscal Calendar [com.snc.fiscal_calendar]
4. Performance Analytics - Content Pack - APM [com.snc.pa.apm]
5. Bubble Chart Widget for Service Portal
[com.snc.sp_workbench_widgets]
6. Tree Map [com.snc.treemap]


What are the four standard Performance Analytics APM plugins and the one
available by subscription?
 Answer:
1. Performance Analytics - Content Pack - Application Portfolio
Management
2. Performance Analytics - Content Pack - Application Portfolio
Management and Change Management
3. Application Portfolio Management, Performance Analytics - Problem
Management
4. Performance Analytics - Content Pack - Financial Management for
APM
o By subscription: Performance Analytics Premium for APM


What plugins are required for specific features in the APM module (4)?

,  Answer:
1. APM - ATF Tests [com.snc.apm.atf]
2. Business Stakeholders [com.snc.business_stakeholder]
3. Domain Support - Domain Extensions Installer
4. Performance Analytics Premium for APM [com.snc.pa.premium.apm]
o Additional plugins for features:
 PPM Standard [com.snc.financial_planning_pmo]
 Financial Management for APM
[com.snc.financial_management_for_apm]


What are the Roles Installed with APM (4)?
 Answer:
1. APM Admin [sn_apm.apm_admin]: Create or Update Application
records, access administration activities. Can create/update/delete
application categories.
2. APM Analyst [sn_apm.apm_analyst]: Access applications landscape,
dashboards, roadmaps, and strategy program workbench. Can
view/update/delete application indicator scores.
3. APM User [sn_apm.apm_user]: Access to create/update/delete
applications, view landscape, and roadmap.
4. APM Read [sn_apm.apm_read]: View APM PA dashboards and
underlying data.


What five (5) attributes can you add to an application to classify and group?
 Answer:
1. Application Category (mandatory): Grouping attribute for
application rationalization decisions.