UPDATED Exam Questions and
CORRECT Answers
staffing plan - CORRECT ANSWER - systematic process to ensure that an organization
has the right number of people with the right skills to fulfill business needs. You must take into
account internal and external changes and must integrate HR planning with the company's
business plan
outsourcing - CORRECT ANSWER - obtain (goods or a service) from an outside or
foreign supplier, especially in place of an internal source/contract (work) out or abroad
Americans with Disabilities Act (1990) - CORRECT ANSWER - civil rights law that
prohibits discrimination against individuals with disabilities in all areas of public life, including
jobs, schools, transportation, and all public and private places that are open to the general public.
Fair Labor Standards ACt - CORRECT ANSWER - establishes minimum wage, overtime
pay, recordkeeping, and child labor standards affecting fulltime and parttime workers in the
private sector and in Federal, State, and local governments.
Occupational Safety and Health Act (1970) - CORRECT ANSWER - The law requires that
employers provide their employees with working conditions that are free of known dangers.
Equal Opportunity Employer - CORRECT ANSWER - an employer who agrees not to
discriminate against any employee or job applicant because of race, color, religion, national
origin, sex, physical or mental disability, or age.
right to privacy - CORRECT ANSWER - one's personal information is protected from
public scrutiny
cafeteria plan - CORRECT ANSWER - employee benefit plan that allows staff to choose
from a variety of benefits to formulate a plan that best suits their needs. Cafeteria plan options
, may include health and accident insurance, cash benefits, tax advantages and/or retirement plan
contributions.
fringe benefits - CORRECT ANSWER - benefits provided by an employer to an
employee, independent contractor or partner, some of which are taxexempt when certain
conditions are met. Recipients of taxable fringe benefits have to include the fair market value of
the benefit in their taxable income for the year.
Can you be drug tested at work? - CORRECT ANSWER - An employee seeking first-time
employment can be tested as a condition of employment, even if there is no cause or reason to
believe that the prospective employee has been taking drugs. The employer, however, must test
all incoming employees for drugs and may not single you out for special treatment.
How much privacy do you have at work? - CORRECT ANSWER - The federal Electronic
Communications Privacy Act (ECPA) allows companies to monitor employee emails given one
of the following scenarios: a need to protect itself, a legitimate business reason or consent from
the employee. An employee's right to privacy in the workplace applies to personal items, storage
lockers, snail mail and life outside the office
collective bargaining - CORRECT ANSWER - negotiation of wages and other conditions
of employment by an organized body of employees.
pros of unions - CORRECT ANSWER - negotiate higher wages, improved benefits and
better working conditions for their members --> adequate compensation, fair coverage and
increased safety for union workers.
cons of unions - CORRECT ANSWER - lead to wages and other associated costs being
boosted to unreasonably high levels --> raise prices on the goods or services it provides,
outsource its labor, reduce the number of new hire employees (leaving an insufficient workforce
to manage the overall workload). Another issue is labor union dues and fees.
job rotation - CORRECT ANSWER - the practice of moving employees between different
tasks to promote experience and variety.