UPDATED ACTUAL Exam Questions and
CORRECT Answers
To work effectively in a team, employees: - CORRECT ANSWER - should set cleat goals
for the team
during a brainstorming session: - CORRECT ANSWER - explanations and combinations
of ideas are encouraged
to help bring about change in your personality - CORRECT ANSWER - be honest with
yourself about your behavior and beliefs
an organization's communications network that is meant for the use of it's employees or members
is called - CORRECT ANSWER - an intranet
a computer that stores data and application software for all PC workstations in a single building
or building complex is called a - CORRECT ANSWER - server
which statement is false about about moderns - CORRECT ANSWER - a modern is not a
electric device
what does it mean to enunciate properly - CORRECT ANSWER - saying each word
carefully
a well-written business message: - CORRECT ANSWER - is clear, concise, courteous,
complete, and correct
the primary purpose of editing a document is to - CORRECT ANSWER - make sure the
message is accurate and conveys what the writer intended
, the process of accomplishing goals of an organization through the effective use of people and
other resources is: - CORRECT ANSWER - managment
the best way to determine the problem after a symptom has been identified is to - CORRECT
ANSWER - ask questions
once a problem has been identified, a manager should - CORRECT ANSWER - list
possible solutions
a U.S government publication that discusses the major occupations in the country is - CORRECT
ANSWER - The occupational outlook handbook
Your desired achievements related to work such as jobs, education, and work experience are: -
CORRECT ANSWER - career goals
when striving for continuous improvement in your job, you should - CORRECT
ANSWER - eliminate needless steps in doing tasks
an official U.S. document that grants citizens permission to travel outside the United States is a -
CORRECT ANSWER - passport
when you keep a record of items you expect to receive under separate cover, by special postal
services, or by private mail services, you are: - CORRECT ANSWER - creating an
expected mail log
which class of domestic mail would you use for a ten-pound package when delivery in three days
or less is not necessary - CORRECT ANSWER - parcel post
A personal information management program - CORRECT ANSWER - can be used to
schedule appointments and tasks and to hold contact information