Questions and CORRECT Answers
All the data that has been collected related to the individual patient is known as what?
A) clinical data
B) medical record
C) socioeconomic data
D) demographic data - CORRECT ANSWER - B) medical record
Emailing patients is acceptable:
A) never as it violates HIPPA
B) if the physician sends it from their account
C) only in emergencies
D) if a secured email system or portal is used - CORRECT ANSWER - D) if a secured email
system or portal is used
You are cleaning the patients room before you leave for the day. What should you do with the
disposable paper that covers the table?
A) cover it up
B) disinfect it
C) dispose of it
D) leave it there - CORRECT ANSWER - C) dispose of it
What does the medical suffix stasis mean?
A) incision
B) speech
C) resembling
D) stopping - CORRECT ANSWER - D) stopping
,The medical prefix diplo means which one of the following?
A) excessive
B) half
C) dissect
D) double - CORRECT ANSWER - D) double
What does the abbreviation ml mean?
A) metric liter
B) meter liter
C) monoliter
D) millimeter - CORRECT ANSWER - D) millimeter
What is the national agency that directs protocols to provide safe, healthy working conditions for
Americans?
A) U.S. Public Health Service
B) Occupational Safety and Health Administration
C) Food and Drug Administration
D) Center for Disease Control - CORRECT ANSWER - B) Occupational Safety and Health
Administration
You are being harassed in the workplace. What would be the appropriate first action in handling
this?
A) tell your supervisor
B) ignore it
C) call the police
D) tell the harasser that he/she is making you uncomfortable - CORRECT ANSWER - D) tell
the harasser that he/she is making you uncomfortable
A surgeon leaves a medical instrument in a patient after surgery. Due to this, the physician could
be sued. This would be known as?
, A) slander
B) malpractice
C) tort
D) libel - CORRECT ANSWER - B) malpractice
You are having a monthly department meeting. What would be the first step in the meeting?
A) new business
B) review of minutes
C) call to order
D) old business - CORRECT ANSWER - C) call to order
Why should a medical office take care in who handles the telephone communication for them?
A) people are particular about scheduling
B) misdiagnosis may occur
C) it may be first contact
D) only the most important contact is handled by telephone - CORRECT ANSWER - C) it
may be first contact
What is probably the best way to deal with a difficult patient?
A) raise volume of voice
B) confrontation
C) placing blame
D) direct communication - CORRECT ANSWER - D) direct communication
What is a statement sent by an insurance company to explain what services were paid for?
A) invoice
B) payment summary
C) explanation of benefits