empowering individuals with the knowledge and tools to
make informed decisions and safeguarding them from
unfair or harmful practices in the marketplace. Here's a
full summary:
1. Consumer Education
Definition: The process of providing consumers with
knowledge, skills, and awareness to make informed
choices in purchasing goods and services.
Goals:
Equip consumers with financial literacy.
Promote understanding of consumer rights and
responsibilities.
Encourage ethical consumption and sustainable choices.
Key Areas:
Product Information: Understanding labels, quality
standards, warranties, and certifications.
, Financial Literacy: Managing budgets, understanding
loans, credit, and interest rates.
Digital Literacy: Safely navigating e-commerce, avoiding
scams, and protecting personal data.
Health and Safety: Awareness of food safety, product
recalls, and safe usage instructions.
Environmental Awareness: Promoting eco-friendly
consumption and reducing waste.
2. Consumer Protection
Definition: Laws, regulations, and practices designed to
prevent exploitation and ensure consumer rights are
upheld.
Goals:
Prevent unfair business practices, such as fraud,
misrepresentation, and overpricing.
Ensure product safety and quality.
Provide mechanisms for dispute resolution and
compensation.