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1 of 74
Definition
(Oti = ear) Lanolin-based treatment for ear infections. Treatment
frequently last 5-7 days, sometimes longer. Better than a straight liquid
because it won't run our of the ear and on your sofa.
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Field Account Manager (fam) Analgesic "painkillers"
, Oti-Packs Over The Counter (otc)
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2 of 74
Definition
medications that do not need a doctor's prescription/approval in
order to purchase.
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Over the Counter (OTC) Active ingredient
Business development Rep (bdr) Return on Investment (roi)
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3 of 74
Definition
The date after which a medication loses its potency and/or
stability. Determined using various methods of stability and
potency testing. Products with BUD are an indicator of a quality
pharmacy.
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, Beyond Use Dating (BUD) Drug potency
Over The Counter (otc) Field Account Manager (fam)
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4 of 74
Definition
Expert at identifying practices that have the best potential to join
Covetrus. Gets past gatekeepers, conducts a platform
demonstration, and secures the merchant account paperwork to
close an account.
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Business Development Rep
(BDR) Rx (a prescription)
Gastrointestinal (gi) Inside Account Manager (iam)
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5 of 74
Definition
, The name of the service through the Covetrus Prescription
Management platform that allows clients (pet owners) to
automatically receive shipments at designated intervals. Items
ordered "on AutoShip" ship for FREE.
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Handling Fee 503b Compounding Facility
AutoShip Rebates
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6 of 74
Definition
Service Communications are email communications associated
with a client's order. We do not typically highlight these emails to
practices because they are essentially just a necessary and expected
part of having an online store, not a differentiating feature.
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Service Communications Housekeeping And Overhead
Preference Center Office Use
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