NFS 5350- EXAM 1 NOTES QUESTIONS WITH
COMPLETE SOLUTIONS
*Know the concept of these bullet points* Correct Answers -
Quality is not a program; it is an approach to business.
- Quality is defined by the customer through his or her
satisfaction.
- Quality is aimed at performance excellence; anything less is an
improvement opportunity.
- Quality increases customer satisfaction, reduces cycle times
and costs, and eliminates errors and rework.
- Defined as the characteristics of a product or service that bears
on its ability to satisfy stated or implied needs and a product or
service that is free of defects.
*matching*
1. WHOLESALER
2. BROKER
3. MANUFACTURER'S REPRESENTATIVE
4. RETAILER Correct Answers 1. Distributor that purchases
from various manufacturers or processors, provides storage,
sells, and delivers products to suppliers
2. Independent sales and marketing representatives who
contracts with manufacturers, processors, or prime-source
producers to sell and conduct local marketing programs with
wholesalers, suppliers, or foodservice operations and receive
commissions.
3. Distributor who represents a manufacturing company and
informs suppliers of products by this manufacturer.
, 4. A person or business that sells goods to the public in
relatively small quantities for use or consumption rather than for
resale.
4 Types of Resources Correct Answers Human (labor and
skills)
Materials (food and supplies)
Facilities (space and equipment)
Operational (money, time, utilities, info)
A la carte Correct Answers when food items are priced
individually.
Assembly/Serve Foodservice Correct Answers menu items are
purchased, prepared, and require minimal cooking before
service.
Ballast Correct Answers device used to control the electric
current and turn on the light in electric discharge lights.
Benchmarking Correct Answers comparison against best
performance in the field. It helps identify areas in need of
improvement and many companies compile data to assist with
this task.
Boundary Correct Answers Limits of a system that set the
domain of organizational activity.
Brand Names Correct Answers any product brand that is
advertised must be the one served (ex if the menu says oscar
mayer hotdogs thats the brand that must be served).
COMPLETE SOLUTIONS
*Know the concept of these bullet points* Correct Answers -
Quality is not a program; it is an approach to business.
- Quality is defined by the customer through his or her
satisfaction.
- Quality is aimed at performance excellence; anything less is an
improvement opportunity.
- Quality increases customer satisfaction, reduces cycle times
and costs, and eliminates errors and rework.
- Defined as the characteristics of a product or service that bears
on its ability to satisfy stated or implied needs and a product or
service that is free of defects.
*matching*
1. WHOLESALER
2. BROKER
3. MANUFACTURER'S REPRESENTATIVE
4. RETAILER Correct Answers 1. Distributor that purchases
from various manufacturers or processors, provides storage,
sells, and delivers products to suppliers
2. Independent sales and marketing representatives who
contracts with manufacturers, processors, or prime-source
producers to sell and conduct local marketing programs with
wholesalers, suppliers, or foodservice operations and receive
commissions.
3. Distributor who represents a manufacturing company and
informs suppliers of products by this manufacturer.
, 4. A person or business that sells goods to the public in
relatively small quantities for use or consumption rather than for
resale.
4 Types of Resources Correct Answers Human (labor and
skills)
Materials (food and supplies)
Facilities (space and equipment)
Operational (money, time, utilities, info)
A la carte Correct Answers when food items are priced
individually.
Assembly/Serve Foodservice Correct Answers menu items are
purchased, prepared, and require minimal cooking before
service.
Ballast Correct Answers device used to control the electric
current and turn on the light in electric discharge lights.
Benchmarking Correct Answers comparison against best
performance in the field. It helps identify areas in need of
improvement and many companies compile data to assist with
this task.
Boundary Correct Answers Limits of a system that set the
domain of organizational activity.
Brand Names Correct Answers any product brand that is
advertised must be the one served (ex if the menu says oscar
mayer hotdogs thats the brand that must be served).
