SAMPLE ASSIGNMENT NINE (9)
MODULE HRD4802
ORGANISATIONAL DEVELOPMENT AND LEARNING
IN THE CONTEXT OF HUMAN RESOURCE
DEVELOPMENT
UNISA-UNIVERSITY OF SOUTH AFRICA
NO GUARANTEES PROVIDED
USE AT YOUR OWN DISCRETION FOR GUIDANCE
1
, QUESTION
4. QUESTION
4. GUIDELINES FOR ANSWERING THE QUESTIONS
• Read the case study on knowledge management at CNA.
• Read the following articles available as e-reserves on the Unisa library website and
also loaded on the HRD4802 module page under Additional Resources, Articles:
Chinowsky, P.S. & Carrillo, P. 2007. Knowledge management to learning organisation
connection. Journal of Management in Engineering, July.
Serrat, O. 2009. Building a learning organisation. Knowledge Solutions, 46:1-7.
Consult Lessons 11 and 12 on the HRD4802 module page
• Refer to the case study to explain and motivate your answers and opinions. It is
important to illustrate that you are able to integrate theoretical knowledge and apply
this to a practical situation such as described in the case study.
QUESTION
4.1. Based on the information in the case study, would you classify CNA as a company
purely using an effective knowledge management system or do you think the company
has evolved into a fully developed learning organisation? Refer to the article by
Chinowsky and Carillo (2007) as well as the article by Serrat (2009) to support your
arguments and substantiate your viewpoints. (20)
2
, CONTENTS:
UNISA ASSESSMENT TUTORIAL
SAMPLE ANSWER
3
MODULE HRD4802
ORGANISATIONAL DEVELOPMENT AND LEARNING
IN THE CONTEXT OF HUMAN RESOURCE
DEVELOPMENT
UNISA-UNIVERSITY OF SOUTH AFRICA
NO GUARANTEES PROVIDED
USE AT YOUR OWN DISCRETION FOR GUIDANCE
1
, QUESTION
4. QUESTION
4. GUIDELINES FOR ANSWERING THE QUESTIONS
• Read the case study on knowledge management at CNA.
• Read the following articles available as e-reserves on the Unisa library website and
also loaded on the HRD4802 module page under Additional Resources, Articles:
Chinowsky, P.S. & Carrillo, P. 2007. Knowledge management to learning organisation
connection. Journal of Management in Engineering, July.
Serrat, O. 2009. Building a learning organisation. Knowledge Solutions, 46:1-7.
Consult Lessons 11 and 12 on the HRD4802 module page
• Refer to the case study to explain and motivate your answers and opinions. It is
important to illustrate that you are able to integrate theoretical knowledge and apply
this to a practical situation such as described in the case study.
QUESTION
4.1. Based on the information in the case study, would you classify CNA as a company
purely using an effective knowledge management system or do you think the company
has evolved into a fully developed learning organisation? Refer to the article by
Chinowsky and Carillo (2007) as well as the article by Serrat (2009) to support your
arguments and substantiate your viewpoints. (20)
2
, CONTENTS:
UNISA ASSESSMENT TUTORIAL
SAMPLE ANSWER
3
