Cigna Interview Exam Questions and
Answers 100% Pass
Tell me about a time when you gave great customer service. How did you know it was
great? - ✔✔no
. Tell me about a time when you received positive feedback. - ✔✔no
Tell me about a time when you had to explain a difficult concept to a coworker or
customer. How did you make that person understand? - ✔✔no
Name a time youve motivated your peers or coworkers - ✔✔no
Tell me about a time when a coworker asked you to do something against policy? Did
you do it? How did you let your coworker know that it was against policy? - ✔✔no
What do you think you bring to this company? - ✔✔no
Tell me about a time when you had to diffuse a situation with an upset customer. -
✔✔no
Tell me about a time when you had to deliver a difficult message to a customer. What
made this situation so difficult? How did you deliver the message? - ✔✔no
Katelyn Whitman, All Rights Reserved © 2025 1
Answers 100% Pass
Tell me about a time when you gave great customer service. How did you know it was
great? - ✔✔no
. Tell me about a time when you received positive feedback. - ✔✔no
Tell me about a time when you had to explain a difficult concept to a coworker or
customer. How did you make that person understand? - ✔✔no
Name a time youve motivated your peers or coworkers - ✔✔no
Tell me about a time when a coworker asked you to do something against policy? Did
you do it? How did you let your coworker know that it was against policy? - ✔✔no
What do you think you bring to this company? - ✔✔no
Tell me about a time when you had to diffuse a situation with an upset customer. -
✔✔no
Tell me about a time when you had to deliver a difficult message to a customer. What
made this situation so difficult? How did you deliver the message? - ✔✔no
Katelyn Whitman, All Rights Reserved © 2025 1
