HLTWHS002 FOLLOW SAFE WORK PRACTICES FOR
DIRECT CLIENT CARE
Name
Email address
ASSESSMENT – CASE STUDY
Student Instructions
Please read through the following case studies. Reflect on your learning and your own research to
ensure your responses are satisfactory. You should consult a range of learning resources and other
information such as handouts, textbooks, credible internet sources, etc. Your responses must reflect
your knowledge, skills, and application for this unit.
This is an individual assessment.
You must answer the question as per the client scenarios given in the case studies.
All questions must be answered to gain competency for this assessment.
,CASE STUDY 1 CONNIE AND VICKY
Connie and Vicky work an 8 hour shift each day in the kitchen section of an aged care organisation
located in Darwin. Their daily duties involve moving food trolleys upstairs to level 1 and 2. They
do this 6 times over the whole shift using the lift. Currently both employees are using the ramp to
transfer the trolley upstairs as the lift is not working.
Connie has just been diagnosed with MSD (musculoskeletal disorder) of the back. Connie recently
notified her health and safety representative that she was experiencing constant shoulder and
back pain due to the excessive force used to transfer the trolleys upstairs. Vicky, however, is not
suffering from any pain or injury, but has reported the same issue to the health and safety
representative. The health and safety representative reported this information to the employer.
The employer decided to look at all the tasks that Connie and Vicky perform, to see whether they
involved hazardous manual handling.
Both employees use similar strategies to do the task. To move the trolley, it is hard for both
employees to use the ramp as it involves the extra force to push the trolleys
Questions
1.1 : As per case study does the task involve hazardous manual handling? Yes/No
Yes, it is obvious that the task involves hazardous manual handling. The task of moving food
trolleys upstairs using the ramp needs excessive force so may pose in a risk of injury for Connie
and Vicky. Connie has already diagnosed with MSD (musculoskeletal disorder) of back and pain in
the shoulder. The employer has informed by reporting Vicky and Connie and needs to take
necessary steps to resolve that problem and remove the hazard.
1.2 : List one (1) reason for the hazardous manual handling involved in the scenario?
The hazardous manual handling involved in this scenario is pushing the food trolley using the
ramp to upstairs. Doing this task gets excessive force and pose a risk of harm and injurie with
shoulder and back. Also, the employees do the task 6 times in a shift which is so serious the
hazardous manual handling duo to repetitive task.
1.3 : Write down three (3) necessary strategies the employer must implement to minimise the risk
involved in the manual handling?
To minimise the risk involved in the manual handeling in this senario employer can do these
action:
1. Using electic trolly as a mecanical aid to rediuse the risk of injerys from liftting and carring
loded trolly
2. Using the trolly with bigger wheels than normal trolly wheels which is exposed to less
force for moving that.
3. Training employees to get the correct posture when pushing the food trolly. Those
, training can help a lot employees to put less pressure on the lower back and shoulder
1.4 : Which state/territory-based authority would be responsible for enforcing WHS laws and
workplace regulations?
Each state or territory can force WHS lows and workplace regulations.
For example:
. It is SafeWork NSW in New South Wales
. It's WorkSafe Victoria in Victoria,
. It's WorkCover Queensland in Queensland
. it's WorkSafe Western Australia in Western Australlia
.It's SafeWork SA in South Australia
.It's WorkSafe Tasmania in Tusmania
. It's WorkSafe ACT in the Australian Capital Territory (ACT),
.It's NT WorkSafe in the Northern Territory
DIRECT CLIENT CARE
Name
Email address
ASSESSMENT – CASE STUDY
Student Instructions
Please read through the following case studies. Reflect on your learning and your own research to
ensure your responses are satisfactory. You should consult a range of learning resources and other
information such as handouts, textbooks, credible internet sources, etc. Your responses must reflect
your knowledge, skills, and application for this unit.
This is an individual assessment.
You must answer the question as per the client scenarios given in the case studies.
All questions must be answered to gain competency for this assessment.
,CASE STUDY 1 CONNIE AND VICKY
Connie and Vicky work an 8 hour shift each day in the kitchen section of an aged care organisation
located in Darwin. Their daily duties involve moving food trolleys upstairs to level 1 and 2. They
do this 6 times over the whole shift using the lift. Currently both employees are using the ramp to
transfer the trolley upstairs as the lift is not working.
Connie has just been diagnosed with MSD (musculoskeletal disorder) of the back. Connie recently
notified her health and safety representative that she was experiencing constant shoulder and
back pain due to the excessive force used to transfer the trolleys upstairs. Vicky, however, is not
suffering from any pain or injury, but has reported the same issue to the health and safety
representative. The health and safety representative reported this information to the employer.
The employer decided to look at all the tasks that Connie and Vicky perform, to see whether they
involved hazardous manual handling.
Both employees use similar strategies to do the task. To move the trolley, it is hard for both
employees to use the ramp as it involves the extra force to push the trolleys
Questions
1.1 : As per case study does the task involve hazardous manual handling? Yes/No
Yes, it is obvious that the task involves hazardous manual handling. The task of moving food
trolleys upstairs using the ramp needs excessive force so may pose in a risk of injury for Connie
and Vicky. Connie has already diagnosed with MSD (musculoskeletal disorder) of back and pain in
the shoulder. The employer has informed by reporting Vicky and Connie and needs to take
necessary steps to resolve that problem and remove the hazard.
1.2 : List one (1) reason for the hazardous manual handling involved in the scenario?
The hazardous manual handling involved in this scenario is pushing the food trolley using the
ramp to upstairs. Doing this task gets excessive force and pose a risk of harm and injurie with
shoulder and back. Also, the employees do the task 6 times in a shift which is so serious the
hazardous manual handling duo to repetitive task.
1.3 : Write down three (3) necessary strategies the employer must implement to minimise the risk
involved in the manual handling?
To minimise the risk involved in the manual handeling in this senario employer can do these
action:
1. Using electic trolly as a mecanical aid to rediuse the risk of injerys from liftting and carring
loded trolly
2. Using the trolly with bigger wheels than normal trolly wheels which is exposed to less
force for moving that.
3. Training employees to get the correct posture when pushing the food trolly. Those
, training can help a lot employees to put less pressure on the lower back and shoulder
1.4 : Which state/territory-based authority would be responsible for enforcing WHS laws and
workplace regulations?
Each state or territory can force WHS lows and workplace regulations.
For example:
. It is SafeWork NSW in New South Wales
. It's WorkSafe Victoria in Victoria,
. It's WorkCover Queensland in Queensland
. it's WorkSafe Western Australia in Western Australlia
.It's SafeWork SA in South Australia
.It's WorkSafe Tasmania in Tusmania
. It's WorkSafe ACT in the Australian Capital Territory (ACT),
.It's NT WorkSafe in the Northern Territory
