EFFECTIVE POLICE SUPERVISION 8TH EDITION
What's the definition of accountability? - Answers- The obligation a person group or
organization assumes for the execution of authority and/or the fulfillment of
responsibility. Assuming liability
Five levels of accountability - Answers- Personal, individual, team, organizational,
stakeholders (PITOS)
What are 5 skill areas for affective supervision - Answers- Human skills, tactical skills,
affective skills, conceptual skills, and knowledge based skills (Hu-TACK)
Human skills are? - Answers- Coaches officers, Councils employees, deals with each
officer as an individual, develops a rapport with officers, give praise what appropriate
What are tactical skills? - Answers- The plaza appropriate techniques to solve a
problem? Technical expertise, establishes a system of control, establish is operational
priorities, implement procedures in conformance with departmental policy, ensures that
every officer is aware of the task and is oriented to its attainment.
What are conceptual skills? - Answers- Assesses performance , demonstrates the
ability to analyze data, develops and chairs information, and Hanses it improves
proficiency, identifies emerging problems, identifies objectives, makes decisions, works
illuminate errors.
What are knowledge base skills? - Answers- Demonstrates an interest in seeing the
officers do a good job, fairly implements department policies and rules and rags,
interprets departmental policy, knows each officer's workload, reviews officers report for
accuracy thoroughness in quality, schedules officers according to organizational
priorities, trains and develops officers.
How much Communication time does the supervisor spend with subordinates? -
Answers- 55%
How much communication time does supervisor spend with their superiors? - Answers-
26%
How much communication time to supervisor spend with citizens? - Answers- 15%
How much communication time to supervisors been with other supervisors? - Answers-
4%
What are Maslow's
hierarchy of needs? - Answers- Physiological , security, social, esteem, self
actualization
What's the definition of accountability? - Answers- The obligation a person group or
organization assumes for the execution of authority and/or the fulfillment of
responsibility. Assuming liability
Five levels of accountability - Answers- Personal, individual, team, organizational,
stakeholders (PITOS)
What are 5 skill areas for affective supervision - Answers- Human skills, tactical skills,
affective skills, conceptual skills, and knowledge based skills (Hu-TACK)
Human skills are? - Answers- Coaches officers, Councils employees, deals with each
officer as an individual, develops a rapport with officers, give praise what appropriate
What are tactical skills? - Answers- The plaza appropriate techniques to solve a
problem? Technical expertise, establishes a system of control, establish is operational
priorities, implement procedures in conformance with departmental policy, ensures that
every officer is aware of the task and is oriented to its attainment.
What are conceptual skills? - Answers- Assesses performance , demonstrates the
ability to analyze data, develops and chairs information, and Hanses it improves
proficiency, identifies emerging problems, identifies objectives, makes decisions, works
illuminate errors.
What are knowledge base skills? - Answers- Demonstrates an interest in seeing the
officers do a good job, fairly implements department policies and rules and rags,
interprets departmental policy, knows each officer's workload, reviews officers report for
accuracy thoroughness in quality, schedules officers according to organizational
priorities, trains and develops officers.
How much Communication time does the supervisor spend with subordinates? -
Answers- 55%
How much communication time does supervisor spend with their superiors? - Answers-
26%
How much communication time to supervisor spend with citizens? - Answers- 15%
How much communication time to supervisors been with other supervisors? - Answers-
4%
What are Maslow's
hierarchy of needs? - Answers- Physiological , security, social, esteem, self
actualization
