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WGU C215 STUDY GUIDE - FINAL2025-2026
EXAM QUESTIONS AND CORRECT DETAILED
ANSWERS (VERIFIED ANSWERS) ||ALREADY
GRADED A+||NEWEST VERSION
Quiz: Total Quality Management (TQM) Philosophy
Ans: 1. customer focus
2. continuous improvement
3. employee empowerment
4. use of quality tools
5. product design
6. process management
7. managing supplier quality
Quiz: Process Capability Index (Cpk)
Ans: Basic function of Six Sigma. Measures the process potential and
performance of processes. The higher the range of Cpk, the improved is the
ability of the process to complete its necessities.
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Quiz: Six Sigma
Ans: A disciplined, data-driven approach and methodology for eliminating
defects (driving toward six standard deviations between the mean and the
nearest specification limit) in any process - from manufacturing to transactional
and from product to service.
Quiz: Design Capacity
Ans: The theoretical maximum output of a system in a given period under
ideal conditions.
Quiz: Location Analysis
Ans: proximity to customers, transportation, source of labor, community
attitude, proximity to suppliers, and many other factors.
The technique for determining location decisions.
Quiz: Line Processes
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Ans: A type of process used to produce a large volume of a standardized
product.
■ Limited customization and high volume
Quiz: Batch Processes
Ans: A type of process used to produce a small number of products in groups
or batches based on customer orders or specifications.
■ High customization moderate volume
Quiz: Project Processes
Ans: A type of process used to make a one-at-a-time product exactly to
customer specifications.
■ Most custom and lowest volume
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Quiz: Continuous Processes
Ans: A type of process that operates continually to produce a high volume of
a fully standardized product.
- No customization and as high a volume as possible
Quiz: Bottleneck
Ans: Longest task in the process.
Quiz: Flexible Manufacturing System (FMS)
Ans: A type of automated system that combines the flexibility of intermittent
operations with the efficiency of continuous operations.
Quiz: Output/Input Control
Ans: A technique for monitoring the flow of jobs between work centers.
Quiz: Value-Added
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