Chapter 8 HRM Exam Questions and
Answers 100% Pass
1) Once employees have been recruited and selected, the next step would be:
A) affirmative action and equal access to a job.
B) orientation and training.
C) interviews by coworkers.
D) rules and procedures.
E) discipline and counselling. - ✔✔B
2) You have been hired as the new Executive Director of a child and family services
agency and are
considering implementing an employee orientation program at this organization. The
benefits that
this new program will likely bring to the organization include:
A) making employees more productive more quickly and establishing a foundation for
ongoing
Emily Charlene, All Rights Reserved © 2025 1
,performance management.
B) making employees more productive more quickly.
C) promoting workforce diversity.
D) legal compliance.
E) affirmative action. - ✔✔A
3) Recent research indicates that implementing a comprehensive onboarding program
in a
corporation carries the following additional direct benefit:
A) improving employee perceptions of managementʹs leadership abilities.
B) improving employee perceptions of managementʹs leadership abilities and reducing
employee turnover.
C) increasing work-life balance for employees.
D) improving managementʹs leadership ability.
E) increasing customer loyalty. - ✔✔B
4) The on-going process of instilling in all employees the prevailing attitudes,
standards, values, and
patterns of behaviour that are expected by the organization and its departments is:
Emily Charlene, All Rights Reserved © 2025 2
,A) performance appraisal.
B) affirmative action.
C) job evaluation.
D) culture.
E) socialization. - ✔✔E
5) The state which results from the discrepancy between what the new employee
expected from his
or her new job and the realities of it is:
A) job instruction training.
B) affirmative action.
C) socialization.
D) mentoring.
E) reality shock. - ✔✔E
6) Effective means to connect the firm to employees who have been hired but have not
yet started in
the workplace include:
A) performance management.
Emily Charlene, All Rights Reserved © 2025 3
, B) voicemail training.
C) invitations to meet with mentors.
D) communications through newsletters and invitations to meet with mentors.
E) no means are recommended. - ✔✔D
7) You have just been hired as the Director of Human Resources at a sportswear retailer.
The
employee handbook states that ʺall employees will have the benefits listed in the
handbook for as
long as they are employed with the company.ʺ In revising the contents of the employee
handbook
it is an important component of your role to be aware of the following;
A) courts have found certain terms in employee handbooks to constitute terms of the
employment contract. The company is at legal risk if it decides to alter the benefits
package
in the future.
B) employee handbooks should not form part of the orientation process.
C) it is a best practice to keep benefits static over time.
Emily Charlene, All Rights Reserved © 2025 4
Answers 100% Pass
1) Once employees have been recruited and selected, the next step would be:
A) affirmative action and equal access to a job.
B) orientation and training.
C) interviews by coworkers.
D) rules and procedures.
E) discipline and counselling. - ✔✔B
2) You have been hired as the new Executive Director of a child and family services
agency and are
considering implementing an employee orientation program at this organization. The
benefits that
this new program will likely bring to the organization include:
A) making employees more productive more quickly and establishing a foundation for
ongoing
Emily Charlene, All Rights Reserved © 2025 1
,performance management.
B) making employees more productive more quickly.
C) promoting workforce diversity.
D) legal compliance.
E) affirmative action. - ✔✔A
3) Recent research indicates that implementing a comprehensive onboarding program
in a
corporation carries the following additional direct benefit:
A) improving employee perceptions of managementʹs leadership abilities.
B) improving employee perceptions of managementʹs leadership abilities and reducing
employee turnover.
C) increasing work-life balance for employees.
D) improving managementʹs leadership ability.
E) increasing customer loyalty. - ✔✔B
4) The on-going process of instilling in all employees the prevailing attitudes,
standards, values, and
patterns of behaviour that are expected by the organization and its departments is:
Emily Charlene, All Rights Reserved © 2025 2
,A) performance appraisal.
B) affirmative action.
C) job evaluation.
D) culture.
E) socialization. - ✔✔E
5) The state which results from the discrepancy between what the new employee
expected from his
or her new job and the realities of it is:
A) job instruction training.
B) affirmative action.
C) socialization.
D) mentoring.
E) reality shock. - ✔✔E
6) Effective means to connect the firm to employees who have been hired but have not
yet started in
the workplace include:
A) performance management.
Emily Charlene, All Rights Reserved © 2025 3
, B) voicemail training.
C) invitations to meet with mentors.
D) communications through newsletters and invitations to meet with mentors.
E) no means are recommended. - ✔✔D
7) You have just been hired as the Director of Human Resources at a sportswear retailer.
The
employee handbook states that ʺall employees will have the benefits listed in the
handbook for as
long as they are employed with the company.ʺ In revising the contents of the employee
handbook
it is an important component of your role to be aware of the following;
A) courts have found certain terms in employee handbooks to constitute terms of the
employment contract. The company is at legal risk if it decides to alter the benefits
package
in the future.
B) employee handbooks should not form part of the orientation process.
C) it is a best practice to keep benefits static over time.
Emily Charlene, All Rights Reserved © 2025 4
