Step 1: Watch the Patient Safety Movement videoLinks to an external site.
Step 2: Answer the discussion prompts below with explanation and detail.
Paragraph one: Discuss one quality and safety issue you observed while watching the video and
explain the impact of this issue.
Paragraph two: Discuss how the role of technology helped or hindered the quality and safety
issue you identified.
Paragraph three: Discuss one information and communication technology policy that should be
enacted to prevent the selected quality and safety issue.
References: Provide complete references for all citations.
Answer:
Paragraph One: Quality and Safety Issue
In the video "Uncoordinated Care Claimed Pat's Life Too Soon," a significant quality and safety
issue highlighted is the lack of coordination in healthcare, which directly led to Pat's premature
death. This issue stemmed from incomplete and inaccessible medical records that resulted in
Pat's medical team being unable to adequately manage her pain or understand her medical
history. The impact of this uncoordinated care is profound, leading not only to severe physical
discomfort for the patient but also to emotional distress for both the patient and her family.
Furthermore, this disorganization increases the risk of medical errors, which can exacerbate the
patient's condition or even lead to fatal outcomes.
Paragraph Two: Role of Technology
The role of technology in this situation was paradoxically both a hinderance and a potential
helper. On one hand, the existing technological systems failed to provide a seamless and
integrated platform for sharing Pat's medical records among her healthcare providers, which
hindered the delivery of effective care. On the other hand, technology holds the key to resolving
such issues through the implementation of comprehensive electronic health records (EHR)
systems that ensure all pertinent patient information is accessible to every medical professional